We were really impressed with Rob who left us to browse around with no hassle when we decided what we wanted we called him over he offered us a hot drink and then described all the features of the fur... Ver más
Localización
Cambiar localizaciónSpringvale Retail Park, Sevenoaks Way, BR5 3SG Orpington, GB
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Consulta las opiniones de los clientes
Rob was extremely helpful in helping us buy a 3 seater and 2 seater sofa, with footstool. He explained everything perfectly, took us through all the options and got us exactly what we needed, whilst p... Ver más
I bought a beautiful bed set with integrated head board and matching side tables with a Tempur mattress. They advised the bed would take seven weeks to arrive from the manufacturer. Spot on. It arrive... Ver más
Rob Sharman was fantastic he was helpful, knowledgeable,polite and friendly. We came to buy a rug and he took the time to show us how they look on the floor rather than the hanger. Big difference! We... Ver más
Información sobre la empresa
Información de contacto
Springvale Retail Park, Sevenoaks Way, BR5 3SG, Orpington, Reino Unido
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Salesman was very patient & not pushy
Salesman was very patient & not pushy, he explained the different types of matresses & understood our needs & budget, encouraging us to try out the mattresses & pillows. This was our first shop & we came back 2days later to place our order. Sevenoaks Way Branch
Sofa bed
Leigh was very friendly and knowledgeable. Answered all our questions. Managed to buy a sofa bed I was looking for.
Great service and Leigh was Great
Great service and Leigh was Great, very knowledgeable and helpful, we were very comfortable talking to him.
Sean was amazing from start to…
Sean was amazing from start to finish,no pressure and answered any questions we had..!!
We had a great experience
We had a great experience! Found the sofa for our new home. Rob from Springvale Retail Park was very welcoming and informative.
After receiving an email from the depot…
After receiving an email from the depot the day before delivery stating date and time item was out for delivery on the day received a phone call (at 7am) that the driver was outside the property but getting no answer. I rang the depot back and after some checking at their end was told the item wasn't even on the van and it was an error at the depot with there loading sheet/schedule. However the Item was eventually delivered 2 days later, promptly on the date/time given and the 2 delivery persons who assembled the item were extremely personable and professional.
Very happy customer felt at ease
Very happy customer felt at ease , assisted had time and patience while I made my mind up, and was extremely polite.
Just bought the morena power sofa
Just bought the morena power sofa
Dan was our sales consultant he was very professional, knowledgeable and friendly he made the whole experience pleasant.
The service we received was great
The service we received was great. The staff member was welcoming and informative. However I was disappointed when told it would be 5 weeks for delivery.
I was a bit stressed due to finding a…
I was a bit stressed due to finding a mirror cracked. Muharam was very understanding and patient with me
Gave me plenty of time to look around…
Gave me plenty of time to look around without approaching me as soon as I walked in the door . Rob was very friendly and funny and a good knowledge so gave some good advice . Very happy with my choice.
Fantastic experience at the Orpington store
We purchased a sofa suite from Furniture Village in Orpington today and had an amazing experience. We were served by Dan, who was incredibly knowledgeable and really took care of us. What we appreciated most was that he was not pushy at all, even when we mentioned wanting to look at other stores first. They went above and beyond by throwing in some free items, offering us coffee while we browsed, and even giving us freshly baked cookies as we left. Exceptional customer service from Dan—thank you!
Great customer experience
We made an impromptu visit to the store in Orpington to look for a sofa. The staff gave us all the time we needed to browse and when needed, Rob was more than happy to sit down with us and discuss options like materials and colours. He was professional, knowledgeable and friendly.
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Miss sold rise and recliner chairs then…
Miss sold rise and recliner chairs then no e mails as promised

Respuesta de Furniture Village - Orpington
Fantastic experience with Rob
Fantastic experience with Rob, hope to see you again soon
Staff very helpful in explaining…
Staff very helpful in explaining producy choices and features. Ensured we ordered correct products.
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