There was plenty of choice at the store and the salesman was very knowledgeable without being pushy. Furniture Village is our favourite store for Furniture needs, we have used the store a lot over th... Ver más
Localización
Cambiar localizaciónWessex Gate Retail Park, Broadstone Way, BH15 3TE Poole, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Shopping here again after purchasing previously, at the Poole Store, with Sharon, came in again Today for a mattress, again Sharon served us .. very knowledgeable, friendly helpful, and upsold to u... Ver más
Within this retail park are 3 furniture stores and rightly we visited each looking for a new sofa. However, prior to arriving Furniture Village was not on our list to find our new sofa. Yet, the quali... Ver más
Dan was friendly and knowledgeable. He gave us all the information we needed and left us to make our own decision about which bed and base we bought. He talked us through the contract and made sure we... Ver más
Información sobre la empresa
Información de contacto
Wessex Gate Retail Park, Broadstone Way, BH15 3TE, Poole, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service
Very helpful lady called Sharon. Able to advise me with all of my questions.
Ali and Ricky safely delivered and put…
Ali and Ricky safely delivered and put together the bed wet had purchased. Both incredibly friendly and polite professionals. A credit to their company
We had excellent customer service from…Michael Carling
We had excellent customer service from sales consultant Michael Carling at your Poole branch. He was polite,helpful,not at all pushy and extremely knowledgeable, and helped us on our decision to order a new sofa.
Thank you Michael, we are looking forward to it's arrival.
Excellent product, excellent service
Loved the sofas, very helpful and knowledgeable staff, polite, friendly.
Would certainly recommend and wouldn't hesitate to go there again
We ordered a mattress in store that…
We ordered a mattress in store that came with free pillows, placing the order was quick but getting the store assistant to agree that the price match should apply even with the pillow offer took a bit of persuading. It turned out it was already price matched but the price label hadn’t been changed.
Delivery was quick, we’re in the process of changing the mattress under the 60 day sleep guarantee with the help of Billy in customer service who was very helpful.
Overall ordering, delivery and customer support has all been good. Hopeful the next mattress is the one.
Furniture
I love the shop but the only thing i dont like is that they are on you as soon as you step into the shop.They should leave you alone untill you are ready to talk to them.
Pleasant hardworking delivery and…
Pleasant hardworking delivery and removal men. Absolutely DISGRACEFUL you do not provide them with vehicles that have air conditioning. I doubt anyone else would do the job they have to do with no air conditioning
Everything was smooth from start to…
Everything was smooth from start to finish , sales and delivery all helpfull and polite, also very pleased with out products
Michael Carling sales assistant
Michael was a very great sales assistant knocked off discount for me by helping with my flat and helping with beds, sofas and all sorts of furniture very nice guy I would recommend him to any body who is buying first flat and to come to furniture village in Poole to purchase the furniture. The staff are brilliant here brilliant store all stock you need very happy with my visit
When I went to buy a new bed today
When I went to buy a new bed today, Dan was so helpful, in every way, I tried out a few beds, and after explaining just what I wanted, Dan was the man who helped me... a great and happy experience, so I now have a beautiful new bed, coming very soon..so excited.
I would assure everyone who visits Furniture Village, they will have a very happy and exciting time.
Thank you Dan .:))
Rob and Joe were very professional.
Rob and Joe were very professional.
On arrival they surveyed to where the dining furniture was going. They engaged with us fully and gave us suggestions for the best place to put the table and sideboard!
It was nice that they were respectful of our home👍 we could not fault them at all, excellent service!
Sharon at the Poole branch was…
Sharon at the Poole branch was absolutely amazing, helpful, dedicated and due to her amazing customer care and explanation of delivery etc helped us decide to buy our furniture with you
Excellent product from furniture…
Excellent product from furniture village and once again the deliver/assembly team of Ali & Ricky was top notch. Great lads, so polite, helpful and professional, well done guys.
Sofa's and table and chairs
Leo was fantastic with helping us choose two sofa's and new table and chairs today. After visiting two other furniture shops we decided to get it all from fv. All stock is good quality. Cant wait for it all to arrive soon. Would buy again from them.
Great experience ordering our two…
Great experience ordering our two sofas. Friendly, helpful service and the ordering process was quick and easy. Looking forward to them arriving
There is a good range of products at…
There is a good range of products at competitive prices.
And more importantly the salesman wasn't pushy - left us to make our decision in our own time and space!
Pleasure to do business with
Fantastic choice after a disappointing experience with John Lewis we wished we had come to you first .must thank Andres the sales consultant who dealt with us very knowledgeable no pressure selling will definitely be back there for any future purchases
Excellent furniture, excellent staff
We had 2 leather sofas but one had a tear so we looked online for a replacement. Furniture Village was our "go to" place. (Past experience with excellent sales staff, delivery and product.)Andy, the salesman, was helpful. The one I'd seen online wasn't available but he showed one just as good and with an inshore discount it was cheaper, and it was in stock - so we bought 2, replacing both our sofas. Andy was so helpful, knowledgeable, friendly but remained professional. Delivery came just 4 days later. Rob and Joe delivered and assembled the new sofas. Again they were so friendly and helpful and very efficient.
The staff at Furniture Village Poole are a credit to the company. We recognised staff from previous visits.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







