Furniture Village - Slough Opiniones 

Michael was brilliant. We first met him about a month ago when we came in for the first time to look for a sofa. He was incredibly welcoming and approachable, and always made himself available for any questions we had.
He really helped guide our search. We came in very open-minded, but he helped us understand what we actually needed by asking about our lifestyle, space, and how we like to socialise. He also explained why what we initially thought would work for us might actually be a bit restrictive for our room layout, which was so helpful.
We came back three times in total, and on the third visit we made our purchase. Each time, we specifically wanted to see Michael. We really appreciated his genuine interest, his kindness, his smile, and his positive energy. He made the whole experience enjoyable and easy.
What I still can’t believe is that, right in front of us, on a bank holiday, he emailed the warehouse to make sure we could get a delivery date. We were originally expecting six weeks, but he managed to make it happen in just four days! Huge respect to the whole team for working on a bank holiday. As I said at the time, I honestly couldn’t believe how fast it was—how is that even possible?
Michael, may the 4th be with you 😊 Thanks also for explaining the joke!

David at Slough helped us with our purchase. He was extremely helpful

Today was my third visit trying to decide which sofa I wanted, and it honestly wasn’t an easy choice! Luckily, Michael made the whole process much easier. Every time I visited Furniture Village in Slough, he was there with a friendly attitude, happy to answer all my questions without ever making me feel pressured to buy.
What I really appreciated was that he gave me space to take my time, think everything through, and make the right decision for myself. Great customer service can really make a difference, and Michael definitely did that. Thank you for making what could have been a stressful decision feel easy and enjoyable.

Shiraz from Slough store has been excellent throughout the purchase process. Happy I visited Slough store. Keep up the good work!

We were helped by Shiraz, he was amazing very knowledgeable and helpful. He explained all our options, offered and give personal recommendations based on our house layout which made a big difference in our decision. 5 star service would highly recommend him. Very happy and highly satisfied with his service. He also had excellent product knowledge.

Jordan was so helpful and patient. Gave us all the information we needed to help us make the right decision without being pushy. Was a pleasure to deal with

Excellent service from this shop and specifically David.

Excellent Customer Service, very friendly and knowledgeable.

Both Chandani and Hassaanah are amazing staff who sorted my problem so quickly, I was so impressed and now have no hesitation in using Furniture Village again.

Sushil Babbar was really kind and helpful and showed amazing customer service, he was very patient as we were so indecisive and helped us choose the bed for our budget :)

Shiraz was great and we ordered two wonderful sofas!

Kush made the experience of submitting our repair easy

Michael was so helpful and friendly, wonderful shopping experience thanks to him! :)

I am writing regarding warranty case 08939P094 for my Telosa Electric End Lift Ottoman Bed Frame, purchased from Furniture Village Slough in February 2026. even after reaching out to myexperience team @ furniturevillage.co.uk no respite

The electric end lift mechanism has stopped working. I raised a warranty support request on 24 April 2026 (reference 08939P094) and submitted supporting videos and images at that time.
Despite following up with your customer services team on a daily basis since then, I have received no update or progress on my case. The lack of response is disappointing and does not reflect the level of after-sales support I expected when purchasing a premium product from Furniture Village.

29th April -- Please see the reference details 08939P094 still no response from customer service

6th May and is yet to be fixed. Their warranty and after care is hopeless please refrain from buying from Furniture village.

Shiraz was really helpful and friendly, we were buying our first sofa for our new home but he gave us on point advice, which was practical and not sales biased!

Thanks again!!

A breeze.
Michael jeje was fabulous with helping me choose a sofa and dinning table.
His creativity and love for art design bought my vision clarity. He was patient, helpful and asked all the right questions to help me decide. Will recommend furniture village in Slough. Lovely store with lots of options available.

Martin and Chris were absolutely fantastic from start to finish. They delivered our furniture with such professionalism, care, and efficiency. Both were incredibly friendly, polite, and made the whole experience stress-free. They went above and beyond by setting everything up perfectly for us and making sure everything was in place before they left. Their positive attitude and excellent customer service really stood out. A real credit to the company, thank you both for such an amazing service!

Michael was really friendly and helpful! Accommodated to our needs. Excellent service!

David did a fantastic job in providing various options and assisting in our final selection. Great customer service

Shiraz did a great job explaining our purchase and was extremely helpful with practical hints and tips on the sofa! Thank you so much!