Furniture Village - Staples Corner Opiniones 

649
TrustScore: 4.5 sobre 5

4,7

Edgware Road, Staples Corner Retail Park, NW2 6LW London, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service from start to finish! The staff were very friendly, helpful and professional, making the ordering process easy and enjoyable. They answered all my questions and helped me choose the... Ver más

Valorada con 5 estrellas sobre 5

From beginning to finish as soon as we entered the show room fizz who by the way is absolutely amazing offered us a hot beverage.He was not over bearing,he never once done the usual salesman rubbish... Ver más

Valorada con 5 estrellas sobre 5

We had such a fantastic experience with Amed at Furniture Village, Staples Corner, and ended up buying a lovely two-seater sofa. Amed was incredibly welcoming, patient and an absolute pleasur... Ver más

Valorada con 5 estrellas sobre 5

Fizz made our experience at Furniture village a lot nicer and smoother. He was very helpful, always doing his best to answer all our questions and helped us to choose the best setting for our home. I... Ver más


Información sobre la empresa


Información de contacto

  • Edgware Road, Staples Corner Retail Park, NW2 6LW, London, England, Reino Unido

  • 0204 581 7950

4,7

Excelente

TrustScore: 4.5 sobre 5

649 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(649)

65.147 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fizz is the best!

We had a great experience at Furniture Village, thanks to Fizz. He was incredibly helpful, patient, and knowledgeable throughout the whole process. He took the time to answer all of our questions, helped us explore different options without any pressure, and made the experience really smooth and enjoyable. His customer service was excellent from start to finish and we really appreciated how friendly and professional he was. Thank you Fizz for all your help; we’re very happy with our purchase and would highly recommend both him and Furniture Village!

9 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service at furniture…

Amazing customer service at furniture village and a great experience at the store. Ahmed was especially helpful and enthusiastic to assist us with everything we need. Very friendly, knowledgeable and patient throughout. Would definitely recommend this place and ask Ahmed if you can.

-Mary Jane Lamigo

4 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from from Fizz we…

Fantastic service from from Fizz we actually went to see him 5 weeks ago and loved his service soo much we traveled the 30miles back to him as we wanted to see him even though we have a branch 5mins away from our home. A true credit to the company! Will defo recommend!!

3 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Invoke Section 75 to resolve no response from Furniture Village

Furniture Village's own delivery team spotted a fault with the sofa on delivery. So far I've been fobbed off with delay to 'reinspect' and zero response to my email. I have had to invoke Section 75 to get their Finance company to investigate as Furniture Village will not respond.

16 de abril de 2026
Opinión espontánea
Logotipo de Furniture Village - Staples Corner

Respuesta de Furniture Village - Staples Corner

Good Afternoon,

Thank you for your review. We regret to hear about the fault with your sofa and the lack of response. We're sorry for the delay and inconvenience. We'll investigate this issue and work to improve our communication. If you would like to discuss this further, please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Valorada con 5 estrellas sobre 5

Fizz was absolutely brilliant

Fizz was absolutely brilliant. He provided me with excellent customer service and went above and beyond to help me purchase furniture that I was extremely happy with. Fizz is a credit to your company furniture village.

25 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Both Gemima and Natalie from Furniture…

Both Gemima and Natalie from Furniture Village were brilliant in resolving my issue regarding my mirror that was broken during shipment. Thesectwo were very professional and empathetic of my situation that caused me to report the damage late.

At firstbI spoke to one lady who sounded very unprofessional and heartless. She kept on talking about the 7 day policy to report the damage yet I was trying to tell her that I was unwell to focus on fixing the mirro so it remained packed until when I opened it later and found the damage. She had no empathy at all, no time to listen.
Thank you soo much.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We just got a sofa today. Fizz was great!

We just got a sofa today! Fizz was incredible! He sat with us for a long time whilst we were deciding between 2 different sofas. We finally decided and he wa so helpful and with us every step of the way. I highly recommend and cannot thank you enough for great customer service. All the best with your new arrival. Danielle and Darren

6 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Arvind was an excellent staff member

Arvind was an excellent staff member. From the moment we walked into store he gave us a warm welcome and immediately offered a hot drink and asked if we needed help. He then assisted us with buying our dinning table and gave us excellent advice. It was an absolute pleasure being served by him.

3 de abril de 2026
Opinión espontánea

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