Very pleasant, straight forward and easy purchase with Michael. Friendly, very insightful to our needs and helped us to choose and decide on a lovely sofa! Extremely helpful, professional and supporti... Ver más
Localización
Cambiar localizaciónRoaring Meg Retail Park, Great North Road, SG1 1XN Stevenage, GB
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Consulta las opiniones de los clientes
The customer service here is top class. Would highly recommend shopping here. Very friendly and helpful staff. Special shoutout to Crina who sold us our sofa set. She made us feel comfortable and real... Ver más
Visited Stevenage store today and my purchases were handled by Michael. Very polite, friendly and easy to talk to. He accepted my request to let me have a look around the store first without being pus... Ver más
Lots of variety and options to see in the store. Makes a big differnce to see the furniture in person. We were helped by sales consultant Phil, who was extremely helpful, friendly and knowledgeable. B... Ver más
Información sobre la empresa
Información de contacto
Roaring Meg Retail Park, Great North Road, SG1 1XN, Stevenage, Reino Unido
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Totally recommend Furniture Village
The whole experience was a pleasure and seamless from start to finish from the lovely sales guy in the shop who was patient and so helpful without being pushy ( thank you for the coffee & warm cookie 😋 ) to the delivery guys who were very respectful taking their shoes off outside of the house as it has been raining. They arrived on time and put everything together in no time at all .
Very impressed with Furniture village though out the whole shopping experience would totally recommend them .
Robert Medina was very attentive
Robert Medina was very attentive, informative and very helpful. Discount was welcome.
Warren was so informative
Warren was so informative. We changed our minds a few times he never pushed or rushed us.
Philip Grant was a Gem
Philip Grant was a Gem. So friendly and helpful, not pressured at all. Really made us feel comfortable in making the right choice of sofa.
Michael at Stevenage was very helpful
No issues
No issues. Slightly surprised they didn't have the clock in stock on site.
Very good store
We had such a good service at Stevenage branch. All the staff were so friendly and helpful. There was no pressure to buy anything. Crina Stilovc went above and beyond. She was so lovely and friendly and explained everything. She was very patient in our choosing. Highly recommend this branch.
Phillip was the very best
Phillip was the very best. Fantastic caring and understanding service. He truly cares and gave the best possible advice. Was wonderfully to have his knowledge and experience during the sale. Not only was his site knowledge great he was also a gentleman and lovely person. I would highly recommend a visit when looking for a new sofa.
Robert Medina at the Stevenage store…
Robert Medina at the Stevenage store was most helpful, providing a quote and answering all the questions that we had. We proceeded with the order online after measuring the space, online order was easy to use.
Lovely staff
Lovely staff, great quality products, quick delivery and assembly.
The sales consultant Michael
The sales consultant Michael, was very helpful and knowledgeable in helping us decide which model sofa to purchase
Great staff
Great staff
Very easy to choose with a great variety to choose from
Very satisfying visit & purchase
The right choice
Whilst we more or less knew what we wanted Philip helped us greatly in guiding us through our various options. Very satisfied with the outcome.
I was helped by sales consultant Crina…
I was helped by sales consultant Crina Stilivc. I found her very professional and knowledgeable. She was polite and made process of buying very smooth and productive. She is an asset to your company look after her
Michael customer service
Michael was exceptionally professional and attentive to our needs and preferences. He made sure that the experience was as comfortable as possible and will definitely be coming back again in the future to this branch! 5 stars would have been 6 if there was the option.
Good non pushy experience
Edward was very helpful without being pushy. He knew the product well and was flexible with the price
Friendly delivery men
Friendly delivery men, all rubbish taken away and everything assembled and in situ before leaving
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Fake Delivery Dates
2 weeks delivery date , out of nowhere just 3 days before agreed delivery date, became 8 weeks. They menace you with high cancellation fee.
A company to avoid.

Respuesta de Furniture Village - Stevenage
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