Furniture Village - Stevenage Opiniones 

1702
TrustScore: 4.5 sobre 5

4,7

Roaring Meg Retail Park, Great North Road, SG1 1XN Stevenage, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very pleasant, straight forward and easy purchase with Michael. Friendly, very insightful to our needs and helped us to choose and decide on a lovely sofa! Extremely helpful, professional and supporti... Ver más

Valorada con 5 estrellas sobre 5

The customer service here is top class. Would highly recommend shopping here. Very friendly and helpful staff. Special shoutout to Crina who sold us our sofa set. She made us feel comfortable and real... Ver más

Valorada con 5 estrellas sobre 5

Visited Stevenage store today and my purchases were handled by Michael. Very polite, friendly and easy to talk to. He accepted my request to let me have a look around the store first without being pus... Ver más

Valorada con 5 estrellas sobre 5

Lots of variety and options to see in the store. Makes a big differnce to see the furniture in person. We were helped by sales consultant Phil, who was extremely helpful, friendly and knowledgeable. B... Ver más


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  • Roaring Meg Retail Park, Great North Road, SG1 1XN, Stevenage, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1702)

65.458 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Totally recommend Furniture Village

The whole experience was a pleasure and seamless from start to finish from the lovely sales guy in the shop who was patient and so helpful without being pushy ( thank you for the coffee & warm cookie 😋 ) to the delivery guys who were very respectful taking their shoes off outside of the house as it has been raining. They arrived on time and put everything together in no time at all .
Very impressed with Furniture village though out the whole shopping experience would totally recommend them .

6 de junio de 2026
Valorada con 5 estrellas sobre 5

Very good store

We had such a good service at Stevenage branch. All the staff were so friendly and helpful. There was no pressure to buy anything. Crina Stilovc went above and beyond. She was so lovely and friendly and explained everything. She was very patient in our choosing. Highly recommend this branch.

31 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Phillip was the very best

Phillip was the very best. Fantastic caring and understanding service. He truly cares and gave the best possible advice. Was wonderfully to have his knowledge and experience during the sale. Not only was his site knowledge great he was also a gentleman and lovely person. I would highly recommend a visit when looking for a new sofa.

30 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Robert Medina at the Stevenage store…

Robert Medina at the Stevenage store was most helpful, providing a quote and answering all the questions that we had. We proceeded with the order online after measuring the space, online order was easy to use.

30 de mayo de 2026
Valorada con 5 estrellas sobre 5

The right choice

Whilst we more or less knew what we wanted Philip helped us greatly in guiding us through our various options. Very satisfied with the outcome.

25 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was helped by sales consultant Crina…

I was helped by sales consultant Crina Stilivc. I found her very professional and knowledgeable. She was polite and made process of buying very smooth and productive. She is an asset to your company look after her

25 de mayo de 2026
Valorada con 5 estrellas sobre 5

Michael customer service

Michael was exceptionally professional and attentive to our needs and preferences. He made sure that the experience was as comfortable as possible and will definitely be coming back again in the future to this branch! 5 stars would have been 6 if there was the option.

24 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake Delivery Dates

2 weeks delivery date , out of nowhere just 3 days before agreed delivery date, became 8 weeks. They menace you with high cancellation fee.
A company to avoid.

9 de mayo de 2026
Opinión espontánea
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Respuesta de Furniture Village - Stevenage

Good Afternoon,

Thank you for your review. We are sorry to hear about the delivery delay and your frustration. We are reviewing our processes to prevent this. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

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