Very friendly Staff, Neil (Tunbridge Wells Store) very helpful and advised which sofa would be best for back problems. Thank you Neil, would strongly recommend Furniture Village.
Localización
Cambiar localizaciónKingstanding Retail Park, Longfield Road, TN2 3UP Tunbridge, GB
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Consulta las opiniones de los clientes
Iona went above and beyond to help me with a sale from another store a day before I was meant to receive delivery. Really amazing attitude and customer service. Definitely the best after sales servi... Ver más
A couple of weeks ago we were browsing in store and were assisted in a non pushy but very professional manner by Sarah. We saw a couple of 2 seater sofas that we liked but went away to consider. S... Ver más
I had a great experience at Furniture Village with Sarah and Neil. They could not have been more helpful with information, measuring sofas for me, getting extra details and giving good advice. I was a... Ver más
Información sobre la empresa
Información de contacto
Kingstanding Retail Park, Longfield Road, TN2 3UP, Tunbridge, Reino Unido
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Very friendly Staff
Very friendly Staff, Neil (Tunbridge Wells Store) very helpful and advised which sofa would be best for back problems.
Thank you Neil, would strongly recommend Furniture Village.
Right on time
Right on time, courteous, friendly and very proficient. Thank you Stacey and Dimitri
Your agent was discreet and allowed us…
Your agent was discreet and allowed us time to experience the moment. She was very helpful when needed and helped us through, explaining every aspect of the transaction. Overall the experience was very satisfying. Thank you.
Very friendly efficient service and…
Very friendly efficient service and good furnishings.
Sarah was really helpful in a minor…
Sarah was really helpful in a minor purchase (a pillow) with a positive attitude and experience of the pillow I bought felt confident it was the right one for me.
Helpful friendly staff
Good options on display, greeted by staff (David Potter) after appropriate time and offered coffee, directed to the sort of sofas I was interested in, helpful, friendly and knowledgeable service, given plenty of time to choose before buying sofas.
Great experience.
Browsing for sofas
A couple of weeks ago we were browsing in store and were assisted in a non pushy but very professional manner by Sarah. We saw a couple of 2 seater sofas that we liked but went away to consider. Sarah also arranged to have sent swatches of the materials we liked.
Today we returned to have another look at our choice.
Again we were not pressured but allowed to take our time. In the absence of Sarah, Neil assisted us and allowed to conclude our decision making with space and time. He was there when we needed him and he was able to answer all our questions and enabled us to make our decision to purchase two sofas.
From this experience we conclude that FV have a knowledgeable and well trained professional staff. We will certainly return when we need something further.
Eric in the Tunbridge Wells store was…
Eric in the Tunbridge Wells store was extremely helpful and listened to what I wanted which shaped the products that he showed me.
Nice staff
Nice staff, very helpful and not too much of a hard sell. Overall great experience
Iona ..... Furniture village star.
Iona went above and beyond to help me with a sale from another store a day before I was meant to receive delivery. Really amazing attitude and customer service. Definitely the best after sales service I've had. The furniture is great quality, guarantees too notch, however it's the customer service that sets them apart. Thanks again.
Buying beds
Sarah knew all about beds and mattresses and was great at helping us. All the staff looked after our special needs son while we shopped. A great store would highly recommend
Salesman Neil Plowman was extremely…
Salesman Neil Plowman was extremely helpful and informative.
We were not pressured into making a decision and our overall shopping experience was enjoyable.
Neil was courteous
Neil was courteous, friendly, helpful and very patient. He was knowledgeable but best of all in our opinion, never pushy, a good salesman.
Eric gave us time to browse and…
Eric gave us time to browse and answered our questions easily and a very relaxing feel with no pressure selling
Great service from first visit
Sarah was extremely knowledgeable and helpful about the furniture we were looking at and the ranges available that could meet our needs.
Eric was extremely friendly
Eric was extremely friendly - not pushy at all. Went through how to assemble the stools & said to ask for him if we couldn’t manage to do it ourselves
Jack was very helpful and efficient and…
Jack was very helpful and efficient and dealt with all our queries. We look forward to receiving our new furniture
We were served by Barry Wheeler
We were served by Barry Wheeler, amazing customer service. Looked after us patiently and thorough.
We will definitely be coming back to Barry. Mrs CYH Tang.
Excellent value and service
Neil explained how the sofas come apart for delivery which was our main concern and gave us the deal we wanted. Our old sofas came from here 22 years ago so happy to return.
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