Store is very clean and well stocked and arranged Excellent advice and service from Fal today She was extremely knowledgeable and very helpful in an attentive but unobtrusive manner
Localización
Cambiar localizaciónCentury Retail Park, Dalton Way, WD17 2SF Watford, GB
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Consulta las opiniones de los clientes
We have just bought a sofa in Watford store . Adnan was absolutely fantastic . He showed us different options , understood what we wanted , showed us different models and we landed in a fantastic sof... Ver más
I have been offered a replacement sofa as mine is fault on day one. They have kindly said if the replacement has the same issues i can have a refund on both sofas. Im hoping it will not come to that.... Ver más
Mira has been professional and incredibly helpful. Moving to a new home is very stressful and she’s been very helpful and responsive, whilst I’ve been deciding on furniture. Thank you Mira.
Información sobre la empresa
Información de contacto
Century Retail Park, Dalton Way, WD17 2SF, Watford, Reino Unido
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The gentleman that served us was…
The gentleman that served us was knowledgable and looked up our last purchase. He helped us choose the product best for us whilst showing us different alternatives. We didn’t more than we had originally intended, but looks like an excellent product.
Ania was a delight to deal with.
Ania was a delight to deal with. She tried %100 to solve all our queries.
We ended up extremely satisfied with our choice, due to Ania’s professional ands expert advice.
A credit to your company.
Excellent
Fantastic service with great price - Raj was brilliant
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Had someone come out to look at…
Had someone come out to look at recliner said nothing wrong. I said so why when I fully recline did it push me off seat and chair fell on top of me.
FV called today and said nothing wrong with it so just sit back and relax. How can you relax when chair could fall on top of you.
Worst company ever. Still don’t want to sit on it

Respuesta de Furniture Village - Watford
Very polite and helpful staff.
Very polite and helpful staff.
Her name was Mira and she was very helpful
Excellent customer service
Excellent customer service. Fal was exceptionally knowledgeable, helpful and very pleasant to deal with
Thank you Ania @Watford
Ania who served us was great
Very friendly and did everything possible to move a smooth easy process
Thank you!
Helpful customer service and delivery…
Helpful customer service and delivery team.
Delivery and assembly were quick polite and efficient
Warm atmosphere and friendly staff
The staff (Mira) was exceptionally…
The staff (Mira) was exceptionally helpful, nothing was too much for her. She was patient, courteous, polite and very professional. She answered all our questions and was very knowledgeable.
We were very happy to deal with her.
Mira was very helpful and lovely to…
Mira was very helpful and lovely to help me thank you
Excellent Service
The layout of the store making items easy to locate and view. The assistance of Lucy who could not have been more helpful and friendly.
Mira was very helpful in explaining…
Mira was very helpful in explaining furniture options and prices, including discounts. No pressure was put on us to buy anything and we were very happy with the whole approach. We found Mira to be very professional and she gave us excellent customer service. Thank You Mira
Paul and Tamara
Great experience
Great experience. Falguni was very helpful. We are ended buying a lot more due to her help.
Issue with chair
I spoke to a young man called Billy who assisted us with a problem with one of are chairs we had delivered from Furniture Village. He guided me through what to do and was very helpful and patient
Very relaxed visit
Very relaxed visit, given time to browse without pressure. When we were ready our salesperson was there and very helpful, nothing was too much trouble.
very impressed with our sales lady
Ania.
Thank you 😊
Very happy with the service as an ex…
Very happy with the service as an ex employee .Veera and Ash as always very helpful looking forward to receving our new dinning furniture.
Received excellent service from Lucinda…
Received excellent service from Lucinda who couldn’t have been more helpful.
The sale person was very helpful…
The sale person was very helpful knowledgeable and professional
Purchased several items from furniture…
Purchased several items from furniture village in which we were provided excellent service from Raj in the Watford store. High recommended this store with the high range of options and highly accommodating staff.
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