Friendly, patient and helpful sales staff at the Worcester store! Knowledgeable about the products and listened to my requirements. Great communication on times for delivery. The delivery coordina... Ver más
Localización
Cambiar localizaciónBlackpole Road, Blackpole Retail Park, WR3 8PQ Worcester, England, GB
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Consulta las opiniones de los clientes
Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they ha... Ver más
We visited the Worcester branch and sought out James Hyland having been really pleased with his help a few weeks earlier. He was able to help us with our order and gave us some discount for our wait t... Ver más
Very helpful, the 2 Gentleman that delivered my bed did a very efficient job putting it together for me, cleared any remaining rubbish, explained how the bed worked, I couldn’t have been more pleas... Ver más
Información sobre la empresa
Información de contacto
Blackpole Road, Blackpole Retail Park, WR3 8PQ, Worcester, England, Reino Unido
- 01905 674 660
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Sales person gave us time to walk…
Sales person gave us time to walk around but around
The customer service that we have…
The customer service that we have received has been fantastic. Although James did our sale today, both him and Rob over our last few visits have always taken the time to explain everything and give a very personable experience. They are full of knowledge regarding their products and never rushed or pressured us into a sale. Thank you!
The delivery team were smashing chaps
The delivery team were smashing chaps. Very friendly and they made up my order with no fuss. They couldn’t do anymore for me. Massive thank you to the two gents who came out today to delivery my items.
Staff (Charlie) was very helpful and…
Staff (Charlie) was very helpful and patient. Great service.
James was really helpful.
Rocker Recliner
Store had exactly the type of leather rocker recliner we have been searching for & salesperson was extremely helpful.
My experience with furniture village…
My experience with furniture village fantastic, easy to deal with. Fast delivery, quality is outstanding would 100% recommend. The guys in the shop were not pushy & took time to explain every aspect of my purchase. The delivery service guys were very respectful of my home. 10/10 for Furniture Village personnel at Worcester & Bristol thank you all.
Excellent experience…
Excellent service from Ricardo at Worcester, made the buying experience a pleasure. A refreshing change in today’s world. Hopefully delivery will be in the 6 week timeframe to tie in with a house move.
Staff very helpful and not pushy
Adam at the Worcester Blackpole branch…
Adam at the Worcester Blackpole branch was very helpful and it was an easy sale for us he let us decide without pressure , even made us a tea , he was also very informative about products and matching furniture.
Positive experience of purchase of lounge experience.
We are very pleased with the help we received whilst buying our lounge furniture. James, in the Worcester store, was patient and informative with good advice. The time scale of delivery was as expected. The delivery men, Kyle &Sean were careful and polite. Kyle made sure we were satisfied with our purchase and carefully explained how the remote on the sofa operated before they left. Many thanks to the team.
A very experienced staff member took…
A very experienced staff member took the time to chat and inform. My self of the quality of the furniture I was interested in with that I made the purchase it's still makes a huge difference to be able to speak to a human person in this day and age thank so much
New bed of comfort
Very welcoming, left us to look for what we wanted and when we found our bed we was given the best advise for what we needed and wanted.
Fantastic service from James at the worcester branch (Furniture Village)was very friendly and polite. Explained everything clearly and made us very comfortable with our desion . 5 star service.
the customer service team have been…
the customer service team have been very helpful
and sorted the issue
however i would not buy from the store again the store staff aren't helpful
at all
James at the Worcester store was…
James at the Worcester store was excellent, providing information and insight to ensure we bought the items best suited to our requirements. Being so friendly , smiley and polite at 4pm on a Saturday was very impressive.Would thoroughly recommend, what a great ambassador for the brand.
Giorgia the lady who served me was very…
Giorgia the lady who served me was very friendly, helpful and answered all my questions. A very pleasant experience.
Had James as are co worker
Had James as are co worker, very professional, also helpful, explained everything very well, and very knowledgable in his work, would recommend to friends if needed furniture, satisfied with all ideas, delivery men very professional, and too care with furniture very satisfied
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