GAK Music Emporium Opiniones 

66.859
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Attention to detail and good service combined with reasonable prices.All in all a good experience. Just to add this on - I bought a guitar tge week BEFORE they went under.Sam, tge guitar guy did a... Ver más

Valorada con 5 estrellas sobre 5

Fanastic quick reliable service. I order a few things (pedalboard, strymon deco, strymon Ojai, in the last week or so. The Deco had a faulty power supply, the staff remedied immediately and sent out a... Ver más

Valorada con 4 estrellas sobre 5

GAK Brighton, website very good, great selection of musical gear, order process was easy, delivery was on time. I have visited GAK Brighton it is amazing , staff are helpful Marshall FX amp is nic... Ver más

Valorada con 5 estrellas sobre 5

It was easy to place an order online. I called the staff to query something before i placed the order and the guy who answered the phone was really helpful and patient. The piano arrived ontime and in... Ver más

Información sobre la empresa

  1. Tienda de música
  2. Tienda Hi-Fi
  3. Tienda de hobbies
  4. Tienda de instrumentos musicales

Escrito por la empresa

Welcoming and unpretentious, GAK exists to support and partner with the music lovers and learners community, bringing Brighton music culture to its customers and providing competitively priced, high quality instruments to beginners, seasoned players and professional musicians, in-store and online.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

67 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(66.859)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service
Item became faulty, emailed GAK, they set up a DPD label posted item off, got new item back. Excellent.

4 de marzo de 2025
Valorada con 3 estrellas sobre 5

Good items, bad packaging.

Item was fine, QC label was cut and the box lid was open. Not sure if this is standard practice to check an item before posting.
All items posted loose in a grey bag.
Jack lead had ripped the bag and was hanging out.
Basically the issue was packing for postage.

5 de marzo de 2025
Logotipo de GAK Music Emporium

Respuesta de GAK Music Emporium

I'm sorry to hear about this, Andrew! I've passed this feedback over to our warehouse manager and asked him to speak to the dispatch team. Where appropriate, everything should be bubble wrapped to protect it during transit. I'm sorry for the hassle this has caused!
Kind regards,
Dan
GAK.co.uk

Valorada con 5 estrellas sobre 5

Bought an amp which developed a fault

Bought an amp which developed a fault. Customer services were great, arranged for a collection on my prefered day and sent a replacement one out straught away. Also find GAK very competetive on price!

3 de marzo de 2025
Valorada con 3 estrellas sobre 5

Not so good this time around

I recently purchased an Ibanez AZ. The instrument itself is great though the fretboard was extremely dry and there were small patches of some material all over the body. Luckily with some elbow grease I managed to get rid of them! Because of the state I received the instrument in I can't give 4 or 5 stars. Though previous purchases from GAK have been superb unfortunately this time I wasn't as happy right away. Please inspect any orders in future and take into account how the customer would feel if an instrument isn't quite up to scratch when delivered.

25 de febrero de 2025
Logotipo de GAK Music Emporium

Respuesta de GAK Music Emporium

I'm so sorry to hear about this, Ryan! I've double checked your order and I can see the guitar was shipped to you direct from the UK distributor. The guitar didn't come from our warehouse stock. I'm glad you managed to clean it up OK, but I appreciate this is not what you expect to find on a new guitar! I'll pass this feedback over to the distributor. I was under the impression they QC'd all their stock so I'm sure the feedback will be valuable to them. Apologies for any hassle this has caused!
Kind regards,
Dan
GAK.co.uk

Valorada con 5 estrellas sobre 5

Great service

Great service, advice and excellent salesmanship. Would definitely recommend. Will go back for more equipment when needed. Bought Roland DJ 505 DJ controller.

4 de marzo de 2025
Valorada con 4 estrellas sobre 5

GAK Brighton

GAK Brighton, website very good, great selection of musical gear, order process was easy, delivery was on time. I have visited GAK Brighton it is amazing , staff are helpful
Marshall FX amp is nice, compact, has many effects, not tried them all, amp was on offer .

3 de marzo de 2025

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