So much better than the high street Game shops, loads of space to browse and lots out on display 👍
Localización
Cambiar localizaciónc/o House of Fraser, 32-48 The Promenade, GL50 1HP Cheltenham, GB
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Consulta las opiniones de los clientes
First rate, expert advice. Very helpful and informative staff. I’ve been gaming since 1983, I’m not up to date with the latest developments. The staff were very patient with me and gave excellent ad... Ver más
An alright experience while shopping online however when it comes to in-store shopping I was genuinely surprised by how pathetic the stock availability is. All of the games on shelves are dummie... Ver más
La empresa ha respondido
The assistant was extremely helpful and polite, a credit to your company
Información sobre la empresa
Sobre GAME - Cheltenham
Escrito por la empresa
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Información de contacto
c/o House of Fraser, 32-48 The Promenade, GL50 1HP, Cheltenham, Reino Unido
3,9
Muy bueno
6 opiniones
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Great Game store
So much better than the high street Game shops, loads of space to browse and lots out on display 👍
13 de octubre de 2023
Understaffed & Understocked
An alright experience while shopping online however when it comes to in-store shopping I was genuinely surprised by how pathetic the stock availability is. All of the games on shelves are dummies and that’s understandable however when requesting a specific game that you have picked up the case for you than have to wait for the staff member to leave and go to the stock room only to come back saying that that specific game is not in stock and I kid you not after picking up another one the same thing happened again - around 15 minutes waisted.
Don’t understand the need to leave cases for unavailable games on the shelves only to confuse the customer.
And don’t be surprised to see only one person on the store floor, the company clearly can’t afford to have two people assisting customers.
I recommend employees to open their own game shop in town as they already know how to work by them self in that environment, maybe they will even have stock to sell.
10 de abril de 2023
Respuesta de GAME - Cheltenham
Hi Roman,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
The assistant was extremely helpful and…
The assistant was extremely helpful and polite, a credit to your company
14 de julio de 2023
First rate
First rate, expert advice.
Very helpful and informative staff.
I’ve been gaming since 1983, I’m not up to date with the latest developments. The staff were very patient with me and gave excellent advice.
6 de junio de 2023
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