A suspected faulty item was returned within 28 days of purchase. One of the managers (there were two) at the Derby store (Fraser) did not understand the difference between Frasers returns policy and a... Ver más
La empresa ha respondido
C/O Sports Direct, Unit 5 The Derbion Centre, Traffic Street, DE1 2NL Derby, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
A suspected faulty item was returned within 28 days of purchase. One of the managers (there were two) at the Derby store (Fraser) did not understand the difference between Frasers returns policy and a... Ver más
La empresa ha respondido
Pre ordered space marine 2 a week after release they still don't have any in stock some excuse about changing warehouse what a rubbish service I'll never pre order from game again what a rip off asked... Ver más
The lady behind the counter was very helpful and the young lad helping got the products from the back whilst I was in line so I didn't wait too long.
Excellent service at the Derby store. As we are grandparents we had no idea what we were looking for just a list. The staff at Derby couldn't have been more helpful for which we thank them.
Escrito por la empresa
C/O Sports Direct, Unit 5 The Derbion Centre, Traffic Street, DE1 2NL, Derby, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good information esa of use app quick delivery good after sales comunication
Pre ordered space marine 2 a week after release they still don't have any in stock some excuse about changing warehouse what a rubbish service I'll never pre order from game again what a rip off asked for refund
Helpful and polite staff and the 2 switch games I bought were reduced
Great selection and very quick dispatch time.
They have a big selection of games and consoles also accessories to choose from. If you go in to store and can not find what your looking for there are great staff to help you.
Excellent service at the Derby store. As we are grandparents we had no idea what we were looking for just a list. The staff at Derby couldn't have been more helpful for which we thank them.
The lady behind the counter was very helpful and the young lad helping got the products from the back whilst I was in line so I didn't wait too long.
I've been going to GAME since I can remember and I enjoy it its my go to game store staff are always helpful too
quick efficient service and the staff were knowledgeable and courteous
A suspected faulty item was returned within 28 days of purchase. One of the managers (there were two) at the Derby store (Fraser) did not understand the difference between Frasers returns policy and a consumers statutory rights. When challenged he got angry and rude so another manager stepped in and resolved the issue. A return was made and a further purchase made. Staff need to know the difference between the legal requirements under consumer protection legislation and their own company policies and not restrict the rights of consumers.

Respuesta de GAME - Derby
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.