Well for one - i would not have needed to make a purchase online in the first place if game was not.... bad. I placed an order for my assassins creed shadows collectors edition may 2024... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónc/o Sports Direct, 25 West Stewart Street, PA15 1SN Greenock, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My son is in a wheelchair he used to go into game every week to get stuff but it's moved into sports direct and u couldn't even get yourself walking down in-between the units. So has put my son right... Ver más
La empresa ha respondido
Quick and easy checkout, person who served me was very talkative and knowledgeable about the product and about the points card / system. Everything just went so smoothly.
Got a bargain on the heroquest dreadmoon expansion pack. :). Was cheaper than Amazon!! Great selection of board games as well as ps5 games.
Información sobre la empresa
Sobre GAME - Greenock
Escrito por la empresa
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Información de contacto
c/o Sports Direct, 25 West Stewart Street, PA15 1SN, Greenock, Reino Unido
3,2
Medio
10 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Shameful company
Well for one - i would not have needed to make a purchase online in the first place if game was not.... bad.
I placed an order for my assassins creed shadows collectors edition may 2024, it came out yesterday Friday 20th March, I went into game to pick up my physical £200 edition only to be told that they "only ordered in 2" and both of them went.
So where is mine? No game staff was on either meaning I was dealing with a sports direct employee also.
I was then given an email to contact which I have not heard from as of yet.
Game is a terrible company now and I would not buy anything from them again especially with their terrible customer service.
EDIT: As of writing to their email (after their response to me) I was ignored. No reply was given back to me and it has been months now. I have sent 15 emails and all has been ignored.
I went into my local "sports direct/Game", and they gave me a phone number to contact, guess what... they put me on hold for 3 hours and then hung up on me.
Game is a joke nowadays and the bot reply's only encompass this.
21 de marzo de 2025
Respuesta de GAME - Greenock
Hi There,
Thank you for your review,
I do apologise for the issues you're having regarding your our stores,
I can see you have chosen not to share your personal details with us, however,
if you do change your stance on this, please don’t hesitate to contact us via
email, live chat, or social media to discuss this further so we can hopefully
resolve the issue at hand.
Kind Regards,
Jake
Customer Service Advisor
Very Smoothly, Easy Purchase.
Quick and easy checkout, person who served me was very talkative and knowledgeable about the product and about the points card / system. Everything just went so smoothly.
15 de marzo de 2024
Excellent assistant
Your representative was most knowledgeable and able to provide us with exactly what was needed.
3 de enero de 2024
Very friendly
Very friendly, very helpful staff: enjoyed a brief chat about my plans for the top up I purchased. Quick, simple and stress free transaction. Verbally confirmed everything as I was going just in case.
6 de enero de 2024
Game Greenock
The Game in Greenock is a small store (it's inside a Sports Direct) but it's always well stocked and the staff are very helpful.
17 de noviembre de 2023
Wrong version
We’re supposed to give me Xbox version of game and just noticed they gave me PS5 version
29 de septiembre de 2023
Respuesta de GAME - Greenock
Hi Allan,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services
Got a bargain on the heroquest…
Got a bargain on the heroquest dreadmoon expansion pack. :). Was cheaper than Amazon!! Great selection of board games as well as ps5 games.
2 de septiembre de 2023
Always a Good experience
I always enjoy going into game . Always good service and a happy face
7 de septiembre de 2023
My son is in a wheelchair he used to go…
My son is in a wheelchair he used to go into game every week to get stuff but it's moved into sports direct and u couldn't even get yourself walking down in-between the units. So has put my son right off going in now! Noway disabled or pram friendly
12 de mayo de 2023
Respuesta de GAME - Greenock
Hi Jennifer,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.