There is No Cash Back anymore. As I didn't want another game. Also the Return Value for games is just robbery. My exchange games where only about 5 months old, From Your shop. Very Disappoin... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónGAME, 9 St Marks Place, NG24 1XT Newark, GB
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Consulta las opiniones de los clientes
Won’t shop here again. My 10yr boy picked up the wrong game, went to exchange and refused due to plastic seal being removed. That’s all his pocket money done and a gutted little boy. Pathetic polic... Ver más
La empresa ha respondido
Great selections of games, awsome customer service, very helpful and friendly staff. Great rewards and all round a brilliant place to shop.
Great offers and wide selection of not just games but toys and accessories. Staff are always friendly and on hand in the Newark store
Información sobre la empresa
Sobre GAME - Newark
Escrito por la empresa
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Información de contacto
GAME, 9 St Marks Place, NG24 1XT, Newark, Reino Unido
4,0
Muy bueno
10 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Great service and really friendly.
Staff are awesome just chatting helping and great service thank you.
30 de septiembre de 2023
Great customer service
22 de septiembre de 2023
Great selections of games
Great selections of games, awsome customer service, very helpful and friendly staff. Great rewards and all round a brilliant place to shop.
23 de septiembre de 2023
Won’t shop here again.
Won’t shop here again.
My 10yr boy picked up the wrong game, went to exchange and refused due to plastic seal being removed. That’s all his pocket money done and a gutted little boy. Pathetic policy from a shallow company
9 de septiembre de 2023
Respuesta de GAME - Newark
Hi Ian,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services Senior Advisor
Awesome shop and fab staff
Great offers and wide selection of not just games but toys and accessories. Staff are always friendly and on hand in the Newark store
25 de junio de 2023
Disappointed
There is No Cash Back anymore. As I didn't want another game.
Also the Return Value for games is just robbery.
My exchange games where only about 5 months old, From Your shop.
Very Disappointed.
16 de junio de 2023
Respuesta de GAME - Newark
Hi Steve,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards
Jonathan
Customer Service Advisor
Very good service and helpful staff…
Very good service and helpful staff very happy with my items thank you
26 de mayo de 2023
Staff
Staff was extremely helpful and kind and even when return recently brought game were very helpful, all informative and mannered
16 de mayo de 2023
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