GAME, 120 High Street, SS1 1JT Southend, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I want to try and support a physical company as everything is done online now. I pre-ordered the Final Fantasy 7 Rebirth deluxe as I enjoy the game immensely. Sadly I wish I had not bothered. They... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was after a new gaming headset for my Xbox Series X, saw reviews elsewhere for the Hyperx Cloudx Stinger Core, but have great service and loyal to Game so decided to purchase from them, store was n... Ver más

Valorada con 5 estrellas sobre 5

I love my local Game store. The staff are always wonderful, customer service is excellent and they're always very helpful. If I can get physical versions of my games, I'll get them through Game. The a... Ver más


Información sobre la empresa

  1. Proveedor de servicios de juegos
  2. Tienda de informática
  3. Tienda de videojuegos

Sobre GAME - Southend

Escrito por la empresa

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Información de contacto

  • GAME, 120 High Street, SS1 1JT, Southend, Reino Unido

4,2

Muy bueno

TrustScore: 4 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Assassins Creed Shadows Pre-order

Quick and easy to pre-order of the assassins creed shadows collectors edition on ps5 and they helped me out very quickly as I had trouble placing the preorder due to numerous times of the order being cancelled so very great customer service in the end very pleased

16 de marzo de 2025
Valorada con 5 estrellas sobre 5

I love my local Game store

I love my local Game store. The staff are always wonderful, customer service is excellent and they're always very helpful. If I can get physical versions of my games, I'll get them through Game. The addition of the retail products is also helpful in terms of having a store with a little more to offer esepcially ad gaming is not limited to consoles, and I am planning on getting some more board games and expanding my D&D collection in the future.

5 de abril de 2024
Valorada con 1 estrellas sobre 5

Don't bother with Game

I want to try and support a physical company as everything is done online now. I pre-ordered the Final Fantasy 7 Rebirth deluxe as I enjoy the game immensely. Sadly I wish I had not bothered. They charged £5 for delivery and it was more expensive than Amazon. I got the email saying the game was being shipped. I took the day off to collect and play, went in the morning and they said it had not turned up and should get an email when it is ready for collection. I did not get this email and tried again at the end of the day but still not there. The next day still no confirmation.

I contacted the Game about my issue and after a little back and forth they have said I collected the item on the 27th (2 days early) supposedly (and at 18.04 when the store closes at 17.30) and if I still have an issue to go to the store. Er no, they should contact the store and find out what has happened.

Annoyed is an understatement and will not be buying from Game ever again.

29 de febrero de 2024
Opinión espontánea
Logotipo de GAME - Southend

Respuesta de GAME - Southend

Hi John, 

Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 
 
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 
 
Thank you and we look forward to updating your opinion of GAME. 


Kind regards, 
Em
Customer Services Senior Advisor 

Valorada con 5 estrellas sobre 5

Always use Game 😁

Always use Game to pre-order my games, its the first place I look for all game related stuff, like the squishy too 😄 the staff are always helpful and keen.

3 de enero de 2024
Valorada con 5 estrellas sobre 5

Friendly and extremely helpful

Friendly and extremely helpful. Always looking to help save you some money, especially in this current crisis.
It is my local game shop and wouldn't consider going anywhere else!

13 de octubre de 2023
Valorada con 5 estrellas sobre 5

I was after a new gaming headset for my Xbox Series X

I was after a new gaming headset for my Xbox Series X, saw reviews elsewhere for the Hyperx Cloudx Stinger Core, but have great service and loyal to Game so decided to purchase from them, store was not too busy and did not have to wait long to be served, Have used the item and exceeds expectations. Great Job Guys

18 de agosto de 2023
Valorada con 5 estrellas sobre 5

The gentleman that served us was very…

The gentleman that served us was very helpful and polite..Took my grandson in there and we purchased a game but the moment we left he decided he did not want it so went back into the shop for my grandson to exchange for something else. Very good customer service.

15 de julio de 2023

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