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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish, a real pleasure to deal with. Great customer service. Email enquiry answered promptly. Items in stock and delivered within two days via DPD despite storm Goret... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... Ver más

Valorada con 5 estrellas sobre 5

If I could give 10 stars, I would! What a fantastic service from this company. I was hesitant to place my order because there were only 500+ reviews, but since most of them were 5-star reviews, I de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reliable, competitive prices and fast delivery. Solid experience, will repeat for sure. I didn't know the store but I came up while looking for travel/hiking gear and was one of the few retailers... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre

Escrito por la empresa

Gap Year travel store selling travel accessories and backpacking equipment for independent travellers


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

537 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(537)

42 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Superb service all round

Friendly service on phone - happy to help and give advice. Prompt postage and delivery, easy return of one item and prompt replacement. Delighted with my two new Osprey Sojourns and would recommend Gap Year Travel.

28 de octubre de 2024
Valorada con 5 estrellas sobre 5

Great Customer Service

Customer Services reached out to query me using a foreign card - all very polite and efficient. Very happy with the rucksack too. Emailing me to say that they'd put my other order inside the rucksack, so I didn't think they'd forgotten it was a nice touch too. Thanks!

3 de septiembre de 2024
Valorada con 5 estrellas sobre 5

I would be very happy to use Gap Year…

I would be very happy to use Gap Year Travel again as their prices are very competitive and Stewart at customer services went out of his way to provide a replacement bag when ParcelForce failed to deliver ours on time.

9 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

literally saved the day

literally saved the day. express shipping came when it said and i called for reassurance met by a friendly voice that sent me a tracking number asap. one of the only places that sold the gear i was after (osprey fairview 55l) and got it to me the next day! very trustworthy company with high quality product and excellent customer service- sent from a happy backpacker in china :)))

9 de agosto de 2024
Valorada con 5 estrellas sobre 5

fast delivery

I have ordered a backpack, to my great surprise the order was dispatched the next (or even same) day and i have received it the day after. Very much satisfied! Thank you!

5 de julio de 2024
Valorada con 5 estrellas sobre 5

Prompt service and swift delivery - very satisfied!

While searching for an aircover for my Osprey backpack, I discovered Gap Year Travel Store. As a new customer, I was unsure about the experience. I was interested in an out-of-stock item, so I reached out via email. Stewart quickly responded, kindly offering to update me upon restocking, which happened sooner than anticipated.

What truly impressed me was Stewart went the extra mile to hold the item for me, ensuring I received it before my trip. The product arrived in just one day, making me very happy!

Although I don't typically write reviews, Stewart's exceptional customer service and experience with the store made me want to share this with others. Thank you, Stewart and Gap Year Travel Store for a great first experience :)

31 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

stumbled across this website…

I stumbled accross this website whilst looking for a backpack for my travels to SE Asia. I was on the hunt for a specific bag, the Osprey Sojourn 80. I must admit I was dubious as the price on this website was comparatively lower to other sites. I ordered, the bag came the next day, so impressed! Would 100% recommend this company to everyone.

9 de julio de 2024
Valorada con 5 estrellas sobre 5

Great product

Great product, competitive price and very efficient service … delivered in good time. Very happy with experience.

8 de julio de 2024
Valorada con 5 estrellas sobre 5

Outstanding throughout

Order placed and email received a few minutes later, confirming despatch. Items received the following day! Communication and service were perfect in every way and a special thank you to Stewart for his help.

3 de julio de 2024

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