Fantastic service from start to finish, a real pleasure to deal with. Great customer service. Email enquiry answered promptly. Items in stock and delivered within two days via DPD despite storm Goret... Ver más
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Fantastic service from start to finish, a real pleasure to deal with. Great customer service. Email enquiry answered promptly. Items in stock and delivered within two days via DPD despite storm Goret... Ver más
La empresa ha respondido
Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... Ver más
If I could give 10 stars, I would! What a fantastic service from this company. I was hesitant to place my order because there were only 500+ reviews, but since most of them were 5-star reviews, I de... Ver más
La empresa ha respondido
Reliable, competitive prices and fast delivery. Solid experience, will repeat for sure. I didn't know the store but I came up while looking for travel/hiking gear and was one of the few retailers... Ver más
Gap Year travel store selling travel accessories and backpacking equipment for independent travellers
Unit 158 Avenue B, Thorp Arch Estate, LS23 7BJ, Wetherby, Reino Unido
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Good communication with the delivery team, as they did not deliver to Jersey, but they did help with delivery to another agent who could then bring them to Jersey.
Brilliant friendly service - they even called me to check it was ok to dispatch immediately so the order actually got to me the next day!
Delivery came quickly, easy website, good quality product true to discription
Friendly service on phone - happy to help and give advice. Prompt postage and delivery, easy return of one item and prompt replacement. Delighted with my two new Osprey Sojourns and would recommend Gap Year Travel.
Great customer service and choice of products. Nothing but positive experiences for everything we needed for our travels.
Fantastic and very professional service. Very pleased with my purchase.
Customer Services reached out to query me using a foreign card - all very polite and efficient. Very happy with the rucksack too. Emailing me to say that they'd put my other order inside the rucksack, so I didn't think they'd forgotten it was a nice touch too. Thanks!
I would be very happy to use Gap Year Travel again as their prices are very competitive and Stewart at customer services went out of his way to provide a replacement bag when ParcelForce failed to deliver ours on time.
We ordered a bit late so were relieved when everything arrived as expected and on time.
literally saved the day. express shipping came when it said and i called for reassurance met by a friendly voice that sent me a tracking number asap. one of the only places that sold the gear i was after (osprey fairview 55l) and got it to me the next day! very trustworthy company with high quality product and excellent customer service- sent from a happy backpacker in china :)))
I have ordered a backpack, to my great surprise the order was dispatched the next (or even same) day and i have received it the day after. Very much satisfied! Thank you!
Simple search and ordering process. Quick delivery, minimal packing and the item details on the website were clear and assisted in my decision. Very pleased with the whole process. Recommended.
While searching for an aircover for my Osprey backpack, I discovered Gap Year Travel Store. As a new customer, I was unsure about the experience. I was interested in an out-of-stock item, so I reached out via email. Stewart quickly responded, kindly offering to update me upon restocking, which happened sooner than anticipated.
What truly impressed me was Stewart went the extra mile to hold the item for me, ensuring I received it before my trip. The product arrived in just one day, making me very happy!
Although I don't typically write reviews, Stewart's exceptional customer service and experience with the store made me want to share this with others. Thank you, Stewart and Gap Year Travel Store for a great first experience :)
I stumbled accross this website whilst looking for a backpack for my travels to SE Asia. I was on the hunt for a specific bag, the Osprey Sojourn 80. I must admit I was dubious as the price on this website was comparatively lower to other sites. I ordered, the bag came the next day, so impressed! Would 100% recommend this company to everyone.
Great product, competitive price and very efficient service … delivered in good time. Very happy with experience.
Order placed and email received a few minutes later, confirming despatch. Items received the following day! Communication and service were perfect in every way and a special thank you to Stewart for his help.
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