We had a bit of a problem with a couple of cushions on our Montana garden settee, I think the sun had caused them to blister due to the sun trap we are in. They were changed without question eve... Ver más
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Consulta las opiniones de los clientes
Ben and Hanny arrived on time and completed the installation of our wall mounted Eclipse pergola. Happy with the work and service from this company. Quality product and staff.
Fantastic company! I ordered the biggest and heaviest bench imaginable. I was given a delivery date which was adhered to. The delivery guys, Peter and Max, went above and beyond to make sure my bench... Ver más
I purchased 2 solar table lamps, both of which were obviously demo models or had been returned. One seems to function perfectly while the other has limited battery life and doesn't default to the las... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We are The Garden Furniture Centre and are one of the largest retailers of Garden and Conservatory Furniture on the internet in the UK today. The focus in our range is on quality at competitive prices. Our online catalogue currently holds around 2000 products and we buy everything direct from manufacturers allowing us to pass great prices for quality items to our paying customers. Take a look at our website to view the full range and find out more. We specialise in Teak and Rattan but also have a very large range of Conservatory Furniture as well. Broadly our range includes Sofa Sets and Dining Sets in all shapes and sizes, Garden Benches, Gazebos, Parasols, Shade Sails, Aluminium Furniture, Day Beds, Swing Seats, Patio Heaters, Reclaimed Teak Furniture, Garden Ornaments, Garden Furniture Covers and Sun Loungers.
Información de contacto
Yew Tree Farm Craft Centre, Wootton Wawen, B95 6BY, West Midlands
- 01564 793652
- customerservices@gardenfurniturecentre.co.uk
- www.gardenfurniturecentre.co.uk
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Beautiful Table, But Shocking Delivery Communication
The table I ordered is absolutely beautiful, but the delivery process was extremely disappointing and has put me off ordering from this company again.
I had recently undergone abdominal surgery and was unable to lift anything heavy, so delivery arrangements were very important to me.
After a delay caused by a courier breakdown (which was communicated), I was told the item would be delivered the following day via a different courier. At no point during the ordering process—or when the courier was rearranged—was it mentioned that the item would be kerbside delivery only.
The website ordering information also states nothing about kerbside delivery. I only found out on the day of delivery, via a message from the courier, that the item would be left at the roadside. Had I been made aware earlier, I would have refused kerbside delivery in advance, knowing I couldn’t manage a large, heavy item on a pallet by myself.
As a result, I had to urgently find help and burden others with unpacking and moving the table into the house. All of this could have been avoided with proper communication.
EMERALD PARASOL
Product is of very good quality construction. Service from staff and delivery was excellent. Very pleased. Would not hesitate to contact family and friends.
I purchased 2 solar table lamps
I purchased 2 solar table lamps, both of which were obviously demo models or had been returned. One seems to function perfectly while the other has limited battery life and doesn't default to the last setting as the instructions say that it should. I emailed the Sales & Purchasing Manager for help, and I have not had any response after 2 weeks.
UPDATE: GFC couldn’t find my email, but have promptly offered a solution and apology, which I have accepted. Because they sold me exdisplay products I have taken a star off.

Respuesta de The Garden Furniture Centre Ltd
Bought a Havana 3 seater replacement…
Bought a Havana 3 seater replacement canopy the quality was not upto the price i paid sent photos. I also thought it was not waterproof.So got in contact no mention on there reply about the quality except it doesn't not say it's waterproof

Respuesta de The Garden Furniture Centre Ltd
Churchyard Bence
Through donations from people in our Parish, we had enough money to purchase a bench for the cremation area in our churchyard. I found The Garden Furniture Centre Ltd via Google and everything about the purchase was brilliant. The bench was delivered this morning and we are absolutely delighted with its quality and the quality of the whole experience of dealing with The Garden Furniture Centre Ltd. Thank you all.

Respuesta de The Garden Furniture Centre Ltd
Stunning tree bench
Stunning tree bench, beautifully made, Really well made and thoroughly waterproof without making the furniture underneath damp. 👍👍👍
The delivery was excellent, and packaged very carefully.

Respuesta de The Garden Furniture Centre Ltd
So happy with my purchase.
Each product I've bought from this company has been of excellent quality & I'm over the moon with this particular purchase - the Romance Bench which I had engraved & got as a memento of my mom & dad. The service is very good. I have recommended them in the past & will do so again. The only thing I would say is that their on line ordering service was ok but then I got several promotional emails straight away. One of them offering me more discount than I'd just been given on the order I'd just placed. After a phone call to them they gave me the extra discount so I can't complain. They are very helpful but if youre planning on buying I feel it might be better to visit in person if you can. I found their on line service & their personal service somehow don't link up too well together but their products in my opinion are excellent.

Respuesta de The Garden Furniture Centre Ltd
Bought a 3m square Roma cantilever…
Bought a 3m square Roma cantilever replacement canopy. Arrived quickly and was easy to fit. The size was as stated, not like the Chinese one that I had ordered from a different online seller. One very happy customer.
A company that cares…
I have just installed our triple bin storage unit and am very impressed.
It was very well wrapped...showed that the company care about their products. They had thought of everything, even gloves to keep the storage unit clean. Instructions were good, easy to install....even for me; a complete novice! Thank you
Zak and Manny fitted our new Gazebo
Zak and Manny fitted our new Gazebo, service was excellent and would highly recommend using this company.
Garden 3 seater hammock
Absolutely delighted with my lovely hammock, quality outstanding, from ordering to delivery excellent service. Drivers Ben and Marius were so helpful and kind and delivery was on time. Thank you will definitely use your company again.
Oops... I ordered the wrong colour!!
I ordered a wall mounted parasol but I made a mistake and ordered the wrong colour. A quick call and it was all sorted. But I didn't expect the parasol (all 30kg of it) to arrive less than 24 hours later! My wife soon had me installing it and it looks superb and is excellent quality. Fabulous service... a rare thing nowadays
Amazing service all round by the team!
I had an issue with the item I ordered. They very quickly resolved this and the delivery driver who brought the replacement item I have to say was an absolute credit to the company. Kind, patient, and really took care. You don’t see this sort of service very often in this world now!
Excellent garden furniture.
This is our second lot of garden furniture for another area of our garden,it's really sturdy if you have a windy garden,we have a bronze dining set and a cream ,the construction is not flimsy and the workmanship is fantastic,it comes very well packaged and great delivery guy,I would highly recommend this company and wouldn't hesitate to buy from them again.
Came when they said it would 4 weeks…
Came when they said it would 4 weeks was a bit of a wait but gazebo was solid instructions were easy to follow and all round very happy.
Quality is excellent
Quality is excellent. Everything laid out beautifully and instructions are very clear. We had a wooden bin store before which only lasted 3 years. This one should last a lot longer and not weather or warp. Very satisfied with this purchase
10 out of 10 Gazebo experience!
Very pleasant experience purchasing a gazebo from Garden Furniture Center who we came across at Burghley horse trials.
Team that put the gazebo up were very professional. Arrived when they said they said and left no trace/ mess of their work.
Very professional service
Very professional service. Ben and Manny Very helpful setting things up.
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