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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am new to leasing and had a few questions....Stuart was my initial contact and was very patient with me while I decided what I wanted to do. Then I was passed over to Sam who kept me updated re the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The process from start to finish was was first class, vehicle picked , paperwork done, vehicle delivered promptly on the day agreed , first class service from Gateway , would highly recommend , Ken... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service and communication from everyone I dealt with at the company, a particular mention to Claire and Ruth though. I don't think the process could have gone any more smoothly. Thank you!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My 1st time experience of leasing a car, my point of contact was Harry who was fantastic, non pushy and listened and understood what I was after. Harry is an absolute credit to the company. Thank yo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de arrendamiento de automóviles

Información proporcionada por diversas fuentes externas

We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

578 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,8

Todas las opiniones

(578)

121 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from start to finish!

Can't fault them, great price, great service. Very happy with my car and would definitely recommend

30 de octubre de 2025
Logotipo de Gateway2Lease

Respuesta de Gateway2Lease

Hi Victoria,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your car and that you had a great experience from start to finish.

Your recommendation means the world to us, and we truly appreciate you taking the time to share your feedback.

Wishing you many happy miles of motoring and plenty of magical adventures ahead! 🚗✨

Warm regards,
Jodie & the Gateway2Lease Team

Valorada con 5 estrellas sobre 5

Great service

Obtained my second consecutive contract hire with Gateway 2 Lease and was again impressed by their service. The sales team initially source your vehicle in line with your specifications and you are then looked after by an efficient customer service contact up until delivery. Happy to recommend.

3 de noviembre de 2025
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Respuesta de Gateway2Lease

Hi David,

Thank you so much for your fantastic 5-star review and for choosing Gateway2Lease again for your second lease! We’re so pleased to hear that you were impressed with the service from start to finish and that our team made the process smooth and enjoyable.

Your recommendation really means a lot to us — thank you for taking the time to share your experience.

Wishing you many happy miles of motoring and plenty of magical adventures in your new vehicle! 🚗✨

Warm regards,
Jodie & the Gateway2Lease Team

Valorada con 1 estrellas sobre 5

Awful experience

Awful experience. Given a delivery date to take our order then told us 3 months later the car would not be coming as stated in writing previously. We were also told of the figures changed in Q3 they would honour the lower monthly payments but they were not forthcoming and I had to ask why the car was being advertised at a lower payment on their website yet they were trying to sign me up on the old figures at more per month. The car arrived 6 weeks late with explanation of why. Our old car needed a service due to the delay and Gateway2Lease were not interested in contributing. Mike then conducted the most ridiculous “investigation” and ignored the first order we signed four months ago and emails stating delivery dates. We only placed the order on the basis of the delivery date or we would have found a deal elsewhere. This is by far the worse experience we have had from a leading company. I will be filing a complaint with the BVRLA and the FCA regarding treating customers fairly. My advice is to find a deal elsewhere and avoid doing business with Gateway2Lease

10 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Overall the experience was good

Overall the experience was good.
A few minor things cropped up (not having the right colour in stock) but overall wasn't a major problem and Gateway 2 lease handled it well.
Apart from me chasing them a few times the overall experience was very good. Would recommend and use again.

27 de octubre de 2025
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Respuesta de Gateway2Lease

Thank you, Ben, for taking the time to share your feedback and for your kind recommendation! We’re pleased to hear that overall you had a good experience and that our team was able to resolve things smoothly. Wishing you many happy miles of motoring and plenty of enjoyable adventures in your new vehicle! 🚗✨

Best wishes,

Jodie and the Gateway2Lease Team

Valorada con 5 estrellas sobre 5

Amazing service and team

Amazing service and team. Very efficient. Great comms. Highly recommend.

20 de octubre de 2025
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Respuesta de Gateway2Lease

Thank you so much, Anna, for your wonderful 5-star review! We’re delighted to hear you found our team efficient and communication great. Wishing you many happy miles of motoring and magical adventures in your new lease vehicle! 🚗✨

If we can be of any further assistance during or after your lease, please do not hesitate to contact us.

Best wishes,

Jodie and the Gateway2Lease Team

Valorada con 5 estrellas sobre 5

Great company to deal with

I found the people I dealt with at Gateway
2lease both friendly and helpful. Ordering the car I wanted was very straightforward and once ordered they kept me updated on progress through to delivery. Overall I found the experience seamless and trouble free.

20 de octubre de 2025
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Respuesta de Gateway2Lease

Hi Steve,

Thank you for your fantastic 5-star review! We’re delighted to hear that you found our team friendly, helpful, and that the whole process—from ordering to delivery—was seamless and trouble-free.

It’s been a pleasure helping you find your new car. Wishing you many happy miles of motoring and magical adventures in your new lease vehicle! 🚗✨

Best regards,
Jodie and The Gateway2Lease Team

Valorada con 5 estrellas sobre 5

Great Company

Great experience leasing a car with this company. So easy from start to finish, almost instant replies and very helpful, specifically Claire & Ruth. Will definitely be using again when my lease ends.

21 de octubre de 2025
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Respuesta de Gateway2Lease

Hi Michael,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had such a great experience leasing your car with us and that Claire and Ruth were able to make the process so smooth and straightforward.

We really appreciate your kind words and look forward to helping you again when your lease ends. Wishing you many happy miles of motoring and magical adventures in your new lease vehicle! 🚗✨

Best regards,

Jodie and the Gateway2Lease Team

Valorada con 5 estrellas sobre 5
Logotipo de Gateway2Lease

Respuesta de Gateway2Lease

Hi Paul,

Thank you for your fantastic 5-star review! We’re so pleased to hear you received great advice and help when you needed it. It’s been a pleasure assisting you.

Wishing you many happy miles of motoring and magical adventures in your new lease vehicle! 🚗✨

Best regards,

Jodie and the Gateway2Lease Team

Valorada con 4 estrellas sobre 5

Ruth was brilliant and prices…

Ruth was brilliant and prices competitive. Slight delivery delay but not their fault. Will return.

15 de junio de 2025
Opinión espontánea
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Respuesta de Gateway2Lease

Hi David,

Thank you so much for your kind words and for taking the time to leave a review. We're delighted to hear that you found Ruth brilliant and our pricing competitive!

We do regret any frustration the delivery delay may have caused and appreciate your understanding that it was outside of our control.

Now that your new lease vehicle has been delivered, we wish you many happy miles of motoring! We look forward to welcoming you back in the future.

All the best,
Jodie and The Gateway2Lease Team

Valorada con 5 estrellas sobre 5

Very happy with service

Very happy with service received during set up of personal lease.

Great communication and availability.

13 de octubre de 2025
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Respuesta de Gateway2Lease

Hi there,

Thank you so much for the lovely 5-star review! We're so pleased to hear you were happy with the service and communication during your lease set-up — that's exactly what we love to hear 😊

Wishing you many happy miles of motoring and magical adventures in your new lease vehicle! 🚗✨

All the best,
Jodie and The Gateway2Lease Team

Valorada con 4 estrellas sobre 5

Good service from gateway but the car…

Good service from gateway but the car supplier was not playing ball and not giving out many clues about when the car would be available (Trust Ford) although it was an ‘in stock’ car, and it arrived unanounced on a different day to the day it was booked for. Would be a 5 star review if Gateway used more reliable and communicative vehicle suppliers as when you order a car you shouldn’t need to be guessing when it might turn up, it’s not an Amazon order🤔🤔🤔

13 de octubre de 2025
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Respuesta de Gateway2Lease

Hi Lee,

Thank you so much for your review and for sharing your experience — we really appreciate the 4 stars and your honest feedback.

We're really pleased to hear you were happy with the service from Gateway2Lease, but we’re genuinely sorry for the frustration caused by the lack of communication around your delivery. We completely agree — when you've ordered a vehicle, especially one listed as ‘in stock’, you shouldn't be left guessing when it might arrive. It’s definitely not the experience we aim to provide.

We’ll be sharing your comments with the supplying dealership, as we’re always looking to improve and ensure our supplier partners meet the standards we and our customers expect.

Thanks again for choosing Gateway2Lease — and we hope you're enjoying your new car now that it’s finally with you! 🚗

Wishing you many happy miles ahead,
Jodie and The Gateway2Lease Team

Valorada con 5 estrellas sobre 5

A great experience

A great smooth experience for a first time leaser i can't recommend the company highly enough Tanya sam and richard were on hand to get me through the various stages and to answer any queries, I recieved the vehicle within 3 weeks super 👌

13 de octubre de 2025
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Respuesta de Gateway2Lease

Hi there,

Thank you so much for the amazing 5-star review! We're absolutely thrilled to hear that your first leasing experience was such a smooth and positive one — that’s exactly what we aim for! 🙌

Tanya, Sam, and Richard will be so pleased to know they helped make the journey easy and enjoyable for you.

Wishing you many happy miles filled with exciting adventures, smooth drives, and all the special moments your new lease vehicle has to offer! 🚗✨

All the best,
Jodie and The Gateway2Lease Team

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Very smooth process from start to finish. Kept informed and updated on a regular basis by Libby. All questions asked answered quickly. Would definitely look to use Gateway2lease as my first choice when leasing our next car.

29 de septiembre de 2025
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Respuesta de Gateway2Lease

Hi John,

Thank you so much for the amazing 5-star review! 🌟 We're thrilled to hear everything went smoothly from start to finish and that Libby kept you well-informed throughout — we'll be sure to pass on your kind words to her!

It means a lot to know you'd choose us again for your next lease — we’ll be ready and waiting when the time comes.

Wishing you many miles of smooth driving and magical adventures in your new lease vehicle! 🚗✨

All the best,
Jodie and The Gateway2Lease Team

Valorada con 5 estrellas sobre 5

Great deal and customer service.

Great deal and customer service.

22 de septiembre de 2025
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Respuesta de Gateway2Lease

Hi Jamie,

Thank you so much for the 5-star review! We're delighted to hear you were happy with the great deal and our customer service — it was a pleasure to help you.

Wishing you many happy miles of motoring and magical memories in your new vehicle! 🚗✨

If there's anything you ever need, you know where to find us.

All the best,

Jodie and the Gateway2Lease Team

Valorada con 5 estrellas sobre 5

Great Experience.

Easy, simple and efficient.

22 de septiembre de 2025
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Respuesta de Gateway2Lease

Hi Richard,

Thank you for the wonderful review! We're so pleased to hear that your experience was easy, simple, and efficient — just the way it should be.

Wishing you many magical journeys in your new vehicle! May every drive be smooth, enjoyable, and full of great memories. 🚗✨

We're always here if you need us down the road!

All the best,

Jodie and the Gateway2Lease Team

Valorada con 5 estrellas sobre 5

I would highly recommend…

I would highly recommend gatewaytolease. The whole process was so easy and had no doubt that i was getting the best deal and high quality service. With the help from Libby who initially helped me with the process of choosing the right car for me and then Olivia and Georgia who were both amazing start to finish. Thank you!

15 de septiembre de 2025
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Respuesta de Gateway2Lease

Hi Georgia,

Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that Libby, Olivia, and Georgia could make the whole process so easy and enjoyable for you — that’s exactly what we love to hear!

Wishing you magical memories and countless happy miles in your new lease vehicle. 🚗✨

Thanks again for choosing Gateway2Lease and for your lovely recommendation!

All the best,

Jodie and the Gateway2Lease Team

Valorada con 5 estrellas sobre 5

great assistance

Seeking car leasing schemes can be time consuming and tortuous but with Gateway the customer service team of Ruth and Claire made the task easy and simple. Clear precise information given and lots of empathy and help. Will definitely consider Gateway again.

15 de septiembre de 2025
Opinión espontánea
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Respuesta de Gateway2Lease

Thank you so much for your kind words and fantastic 5-star review! 🌟
We’re so pleased Ruth and Claire could make what can be a tricky process feel easy and straightforward for you. Clear communication and genuine care are what we strive for every day!

We’d love to help you again whenever you’re ready for your next lease — you’ll always be in great hands with us.

Wishing you many happy miles ahead- here’s to smooth drives, happy miles, and lots of amazing memories along the way! 🚗✨

All the best,

Jodie and The Gateway2Lease Team

Valorada con 4 estrellas sobre 5
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Respuesta de Gateway2Lease

Hi Judy,

Thank you so much for taking the time to leave us a review — we're really pleased to hear you found our service professional and communication strong! 😊

We always aim for a 5-star experience, so if there’s anything we could have done differently to earn that extra star, we’d love to hear your thoughts. Your feedback helps us improve and provide an even better service.

Here’s to countless happy miles and unforgettable adventures in your new lease vehicle! 🚗✨
Wishing you nothing but smooth journeys, big smiles, and magical memories along the way!

All the best,

Jodie and The Gateway2Lease Team

Valorada con 5 estrellas sobre 5

Very friendly and helpful service. Smooth process

I'd never leased a car before so wasn't sure what to expect, the process was straightforward and the team (Ruth and Claire) were both super helpful and friendly! I needed the car asap and they worked with me to find one that would arrive quickly.

8 de septiembre de 2025
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Respuesta de Gateway2Lease

Hi Kirstyn,

Thank you so much for the wonderful 5-star review! 🌟
We’re absolutely delighted to hear that your first leasing experience was such a positive one — and we’re so glad Ruth and Claire could make the process smooth, friendly, and stress-free!

It was our pleasure to help you find the perfect vehicle quickly, and we hope you’re loving every moment behind the wheel.

Here’s to countless happy miles and unforgettable adventures in your new lease vehicle! 🚗✨
Wishing you nothing but smooth journeys, big smiles, and magical memories along the way!

All the best,

Jodie and The Gateway2Lease Team

Valorada con 5 estrellas sobre 5

Excellent and prompt communication from…

Excellent and prompt communication from every member of staff that I had contact with.

8 de septiembre de 2025
Logotipo de Gateway2Lease

Respuesta de Gateway2Lease

Hi Steve,

Thank you so much for your 5-star review! We’re really pleased to hear that you received excellent and prompt communication from everyone you dealt with – that’s exactly the experience we aim to deliver.

Wishing you many happy miles of motoring and magical adventures in your new vehicle!

All the best,

Jodie and the Gateway2Lease Team

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