I am new to leasing and had a few questions....Stuart was my initial contact and was very patient with me while I decided what I wanted to do. Then I was passed over to Sam who kept me updated re the... Ver más
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I am new to leasing and had a few questions....Stuart was my initial contact and was very patient with me while I decided what I wanted to do. Then I was passed over to Sam who kept me updated re the... Ver más
La empresa ha respondido
The process from start to finish was was first class, vehicle picked , paperwork done, vehicle delivered promptly on the day agreed , first class service from Gateway , would highly recommend , Ken... Ver más
La empresa ha respondido
Great service and communication from everyone I dealt with at the company, a particular mention to Claire and Ruth though. I don't think the process could have gone any more smoothly. Thank you!
La empresa ha respondido
My 1st time experience of leasing a car, my point of contact was Harry who was fantastic, non pushy and listened and understood what I was after. Harry is an absolute credit to the company. Thank yo... Ver más
La empresa ha respondido
We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.
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Can't fault them, great price, great service. Very happy with my car and would definitely recommend

Respuesta de Gateway2Lease
Obtained my second consecutive contract hire with Gateway 2 Lease and was again impressed by their service. The sales team initially source your vehicle in line with your specifications and you are then looked after by an efficient customer service contact up until delivery. Happy to recommend.

Respuesta de Gateway2Lease
Awful experience. Given a delivery date to take our order then told us 3 months later the car would not be coming as stated in writing previously. We were also told of the figures changed in Q3 they would honour the lower monthly payments but they were not forthcoming and I had to ask why the car was being advertised at a lower payment on their website yet they were trying to sign me up on the old figures at more per month. The car arrived 6 weeks late with explanation of why. Our old car needed a service due to the delay and Gateway2Lease were not interested in contributing. Mike then conducted the most ridiculous “investigation” and ignored the first order we signed four months ago and emails stating delivery dates. We only placed the order on the basis of the delivery date or we would have found a deal elsewhere. This is by far the worse experience we have had from a leading company. I will be filing a complaint with the BVRLA and the FCA regarding treating customers fairly. My advice is to find a deal elsewhere and avoid doing business with Gateway2Lease
Overall the experience was good.
A few minor things cropped up (not having the right colour in stock) but overall wasn't a major problem and Gateway 2 lease handled it well.
Apart from me chasing them a few times the overall experience was very good. Would recommend and use again.

Respuesta de Gateway2Lease
Amazing service and team. Very efficient. Great comms. Highly recommend.

Respuesta de Gateway2Lease
I found the people I dealt with at Gateway
2lease both friendly and helpful. Ordering the car I wanted was very straightforward and once ordered they kept me updated on progress through to delivery. Overall I found the experience seamless and trouble free.

Respuesta de Gateway2Lease
Great experience leasing a car with this company. So easy from start to finish, almost instant replies and very helpful, specifically Claire & Ruth. Will definitely be using again when my lease ends.

Respuesta de Gateway2Lease
Ruth was brilliant and prices competitive. Slight delivery delay but not their fault. Will return.

Respuesta de Gateway2Lease
Very happy with service received during set up of personal lease.
Great communication and availability.

Respuesta de Gateway2Lease
Good service from gateway but the car supplier was not playing ball and not giving out many clues about when the car would be available (Trust Ford) although it was an ‘in stock’ car, and it arrived unanounced on a different day to the day it was booked for. Would be a 5 star review if Gateway used more reliable and communicative vehicle suppliers as when you order a car you shouldn’t need to be guessing when it might turn up, it’s not an Amazon order🤔🤔🤔

Respuesta de Gateway2Lease
A great smooth experience for a first time leaser i can't recommend the company highly enough Tanya sam and richard were on hand to get me through the various stages and to answer any queries, I recieved the vehicle within 3 weeks super 👌

Respuesta de Gateway2Lease
Very smooth process from start to finish. Kept informed and updated on a regular basis by Libby. All questions asked answered quickly. Would definitely look to use Gateway2lease as my first choice when leasing our next car.

Respuesta de Gateway2Lease

Respuesta de Gateway2Lease
I would highly recommend gatewaytolease. The whole process was so easy and had no doubt that i was getting the best deal and high quality service. With the help from Libby who initially helped me with the process of choosing the right car for me and then Olivia and Georgia who were both amazing start to finish. Thank you!

Respuesta de Gateway2Lease
Seeking car leasing schemes can be time consuming and tortuous but with Gateway the customer service team of Ruth and Claire made the task easy and simple. Clear precise information given and lots of empathy and help. Will definitely consider Gateway again.

Respuesta de Gateway2Lease
I'd never leased a car before so wasn't sure what to expect, the process was straightforward and the team (Ruth and Claire) were both super helpful and friendly! I needed the car asap and they worked with me to find one that would arrive quickly.

Respuesta de Gateway2Lease
Excellent and prompt communication from every member of staff that I had contact with.

Respuesta de Gateway2Lease
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