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Geekvault Opiniones 

106
•
TrustScore: 5 sobre 5

4,8

Tienda de artículos coleccionables
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really Interesting place to visit in Southend. Stumbbled upon it whilst visiting the town and honestly I was blown away by all the Geek Stuff, collectibles and all they had to offer in their store fro... Ver más

Valorada con 5 estrellas sobre 5

Very good store. You still get here Funkos which are already more difficult to get. My ordered Funkos were in a super condition. What is most important for collectors, they are packed super safe so th... Ver más

Valorada con 5 estrellas sobre 5

Visited the store with my young son and felt welcomed at all times. My son was fascinated by all of the different action figures and funkos that were on display and also made his first and most import... Ver más

Valorada con 5 estrellas sobre 5

I visited the shop to get some Back to The Future merch (my all time favourite films) and they had some rare collectibles which was an amazing surprise! I only intended on buying 1 thing and cam... Ver más

Información sobre la empresa

  1. Tienda de artículos coleccionables
  2. Tienda de disfraces
  3. Tienda de juegos
  4. Tienda de regalos
  5. Tienda de hobbies
  6. Juguetería

Escrito por la empresa

We are an online retailer specialising in geeky goods and pop culture madness.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

106 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(106)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really excellent all round

Really excellent all round. I had been looking for these figures for a long time. They arrived really quickly and with really great packing. Great price too. Many thanks!

16 de junio de 2026
Valorada con 5 estrellas sobre 5

Great!

Received my figure well packaged and in great condition, they were also kind enough to throw in some extras like Pokémon cards ,a lovely business and great first experience with them , will definitely return to them for future figures!!

15 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid, damaged items and poor customer service

Ordered 2 pop figures both came damaged. Took 4 emails and instagram to get a response to be told I would need to pay return postage. Still not resolved. Avoid at all costs, especially for funko’s as to be clear these were not damaged in transit, they were damaged before being sent out.

1 de julio de 2025
Logotipo de Geekvault

Respuesta de Geekvault

Hi,

Firstly the photo of the damaged product you provided was a scuffed corner in the top right of one box (this was minor wear most likely from being in-store) and marks on the plastic of the second, which you sadly did not provide a photo for (likely came from a removed price label). We did however happily accept your request to return in exchange for new ones (that would have hopefully be up to your standards).

Unfortunately as mentioned in our emails to you we are a small family business and can struggle to get through all our emails and admin duty during work days whilst running a physical shop. We absolutely do apologise for the inconvenience of a late email reply and hope to do better in future.

As per our terms and conditions, which you agree to with every purchase, customers are responsible for any returns. Unfortunately we are not a mega-conglomerate like Amazon and cannot offer free returns. This is still not resolved as you mentioned because you need to return items first before we may issue a full refund as you no longer wish for an exchange.

For perfect box collectors we suggest going to support your local Funko shops. This allows you to see in person your favourite collectibles and pick out the perfect box for your liking, not to mention it helps small businesses like us.

- GeekVault

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