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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A year out of warranty, my pump stopped charging. Airmoto generously sent a replacement—and then another when the issue repeated. This morning, Lyn from customer service kindly helped me troubleshoo... Ver más

Valorada con 5 estrellas sobre 5

Great customer service for a great product. I had a slight issue with my Airmoto product. Called customer service and she kindly took immediate action. Incredibly helpful. Took a short video and sent... Ver más

Valorada con 5 estrellas sobre 5

Airmoto makes a great product but the customer service is what stands out. The company encourages feedback and responds quickly to any questions or concerns. I’m very impressed and satisfied with the... Ver más

Valorada con 3 estrellas sobre 5

Airmoto's tire inflators work awesome, bought for Christmas. The 3 Star rating is because, out of the blue Jan 18th, my PP was charged for a 33.53 VIP monthly program they added on checkout. I freaked... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para automóviles
  2. Tienda de repuestos para automóviles
  3. Tienda de repuestos de motocicletas

Escrito por la empresa

At Airmoto, our mission is simple: to prioritize your safety and convenience on every journey. We are dedicated to engineering innovative solutions that empower you to tackle any road trip or unexpected roadside challenge with confidence. Whether it's inflating tires, securing outdoor gear, or handling emergencies, our commitment to quality and reliability ensures that you're always prepared for whatever lies ahead. Join us in our mission to make every adventure safer and more enjoyable, one inflation solution at a time.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

326 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(326)

241 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Incredible Customer Service

Lara was amazing! I had a defective air moto device and I called customer service about it at 11am. Lara asked for a video and copy of the purchase receipt and by 3pm a new device was shipped out to me. Definitely recommend this company.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Product Support

I requested a printable version of the Users Manual. The request was fulfilled almost immediately, within minutes.

9 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

They get 1 star because my son is happy…

They get 1 star because my son is happy with the product that I bought him for Christmas.
Today I noticed an additional ongoing ongoing charge in my PayPal account… shady… advertising as buy it as a Christmas gift but somehow attaching it to a subscription???

18 de diciembre de 2025
Opinión espontánea
Logotipo de Airmoto

Respuesta de Airmoto

Hi Celeste,

Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused.

We take concerns like this very seriously and would like the opportunity to review your account and resolve this as quickly as possible.

Please reach out to our support team with your order details so we can investigate the charges and assist you right away. We appreciate the opportunity to make this right.

Valorada con 2 estrellas sobre 5

Shady business strategy …

There is not way to cancel the VIP customer service benefit on their website- and their contact page takes you in circles. I did not knowingly purchase this service and find the inability to cancel it after being charged for it 2 months in a row VERY dishonest and shady. I would not buy from them again knowing this is their business strategy.
Edit: 2/24: AirMoto responded to my ask to cancel and reimburse me the monthly subscription fee. While the front end experience was not great- their follow up was great.

21 de febrero de 2026
Opinión espontánea
Logotipo de Airmoto

Respuesta de Airmoto

Hi Abby,

Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused.

We take concerns like this very seriously and would like the opportunity to review your account and resolve this as quickly as possible.

Please reach out to our support team with your order details so we can investigate the charges and assist you right away. We appreciate the opportunity to make this right.

Valorada con 5 estrellas sobre 5

A fast customer service resolution

I mistakenly clicked on an order button for an item I did not want. I contacted airmoto via the customer email. The order was cancelled and payment refunded immediately. Was very pleased with this very prompt response

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality Product - Outstanding Customer Service

I purchased an Airmoto smart pump in December 2025. Noticed two $31.63 charges to my card in January & February. I emailed them to ask for a refund and to please cancel anything that I didn't deliberately sign up for (Airmoto VIP service). Refunds were issued within 3 hours. Outstanding service and a quality product!

14 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Airmoto BP198: Only good for deflating overinflated tires

I had 3 car tires at 25psi and one at 33. After a struggle I got the unit to inflate one up to 30 but I couldn't get it to work again after recharging. The on/off button wouldn't turn the unit on it just switches the pressure units around (if I set psi as a unit and 33psi it should stay there!). My second under inflated tire further deflated while I tried to turn the pump on. I ended up going to the gas station but I was able to deflate the 35psi tire to 30 with the Airmoto hose ($70 for the this feature?). It's also a real kicker that you can't get help if you don't have a "subscription" - I don't know why we put up with this crap from these tech companies.

14 de febrero de 2026
Opinión espontánea
Logotipo de Airmoto

Respuesta de Airmoto

Hi,

Thanks for sharing the feedback, and we understand your expectations were not met.

We want to help and find out what might have caused this. We’re here to troubleshoot or discuss a replacement or resolution.

Please contact our support team with your order details, and we’ll take care of this for you. We appreciate you trying Airmoto and giving us the chance to make things right.

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