Have sent an item back due to scheduling Mishap and am now being ignored via email, WhatsApp and phone. No refund been given but they’v recieved the product back.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I love Get Harley, the team are so on point with everything! Quick answers, updates when they are finding something out. Really helpful information information. Super quick turn around from ordering... Ver más
This is hands down the BEST medical grade skincare I've used. Having previously used Medik8 and another brand and seeing no difference, I wasn't in high hopes but my GOODNESS this brand has surpassed... Ver más
Hi, The prescribed Neostrata Enlighten Serum and Medik8 eye cream are excellent products and I will certainly continue to use them. Many family and friends have commented on how good my skin looks... Ver más
Información sobre la empresa
Escrito por la empresa
GetHarley is a digital platform and service that connects some of the world’s most renowned skincare professionals with consumers, for skin consultations and personalised, product regimes of exclusive, science-led brands, delivered to-their-door. GetHarley is the first platform to combine technology with the human instinct and judgement of a skincare professional to deliver a deeply personalised and highly effective skin health journey.
Información de contacto
2 Riding House St, W1W 7FA, London, Reino Unido
- hello@getharley.com
- www.getharley.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This is the best company 🤩👌🏻…
This is the best company 🤩👌🏻-very kindly, very friendly and very courteous-excellents services and very quickly 😊
Happy to go without make up for the first time in long time!
Thank you GetHarley for your fantastic service. My skin feels happier, more hydrated and I have felt more comfortable walking around without make up for the first time in a long time!
I so appreciate the post-care too once I received my order!
I have only positive things to say…
I have only positive things to say about GetHarley. They have taken all the fuss and confusion out of seeking helping or with any queries regarding my skincare. To top
It off delivery is prompt and without complication leaving me more time for life! What’s important to note is they know their stuff so be reassured you get tailored products backed up by knowledge.
Friendly, fast and accurate service with noticeable results to my skin - what’s not to like!
Personalised
Personalised, clear and concise instructions for use. Lovely packaging. The moisture pads say rub in excess, very clear and felt great on my skin. A luxury skin plan by knowledgeable professionals! Excellent 👌
Great customer service
Great communication, timely and attentive. All enquires handled efficiently and with care.
Genuine products
Such a fast stress free service and the products are genuine, I know this because I can see a difference in my skin.
I have bought the same products online and they have made a difference.
The products I got were great and they…
The products I got were great and they do regular discounts on some of the more expensive skin products. Also delivery was quick and easy and good communication.
I love GetHarley
I love Get Harley, the team are so on point with everything! Quick answers, updates when they are finding something out. Really helpful information information. Super quick turn around from ordering to shipping. They even do helpful reminders of when you need to reorder - it’s like magic they just know!
I’m so happy with the service i receive, I will now never go anywhere else. Thank you so much GetHarley team!
Amazing service and products.
The speed of the response from seeing my therapist to receiving my prescription with the recommendations. No pressure to buy the products and options to buy some and others later. The fast delivery, and great customer service, with updates on every step of my order. Receiving a check in after a few weeks of receiving my order and being available via WhatsApp for any queries if needed.
And of course the quality of the products and packaging. Very impressed with this company.
I found this company to be very…
I found this company to be very professional and delivery was pretty quick. Even got a 10% discount with my first order. Definitely would recommend for skin care.
Great service
Great service. Fabulous customer service, checking in to make sure you are happy & all us going well. Best customer service I’ve experienced in a long time. Thank you.
Products are great
Products are great. Definitely notice a difference to my skin. Delivery is very quick too
Best products for my skin
Lovely products that really work on my skin.
Don’t have to wait long to receive my order.
Helpful and friendly staff.
The experience was so easy
The experience was so easy, just fill in an online survey with your skin concerns and then they connect you with a doctor. I had a quick 30min consultation with the lovely Dr Maha, she was so lovely and warm. My personalised plan is now on its way!
Great products and really helpful info…
Great products and really helpful info about why and how one them. And no pressure to buy everything either. Lovely customer service . Highly recommend
Love the products recommended by Get…
Love the products recommended by Get Harley made so much difference to my skin almost straight away
The modern way to buy Skincare!
Really great experience! Get Harley message me regularly checking in to see if my products & routine from my dermatologist are working well for me! They have excellent customer service, which really makes buying Skincare a very premium and lovely experience! Would highly recommend!
Great service for skincare
I signed up to GetHarley in Nov 23 on recommendation at my skin appointment and I'm so glad I did. There are so many skincare products out there that it can get so confusing. The fact my skin specialist can provide a list of products that will and have massively helped my skin is a game changer. My skin has never looked better. The process is so easy, I can select which products I need at the time and new products can be added when required or advised. Delivery is really quick and I can't fault the whole process. Communication is always non pushy and very helpful throughout. Highly recommend!
Excellent service
Excellent service, fabulous products delivered quickly with regular updates.
Excellent customer service
I went to Illuminate Clinic in Kent for a facial procedure and from that I was able to get a skin care plan from GetHarley.
I've never had a skin care routine before other than a cleanser and moisturizer you can get in Boots.
With GetHarley I received a plan from my nurse to get started. There was a lot of questions from me about the products selected and a lot of back and forth with GetHarley but they were incredibly patient, and so easy to talk to over WhatsApp. It's the best customer experience I've had and I would recommend them to anyone
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








