Park Christmas Savings Opiniones 

8933
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I been with park over 5 years now and would never go elsewhere .it is easy to browse online and place your orders and set payment plans up .I pay by standing order every four weeks and it is affordabl... Ver más

Valorada con 5 estrellas sobre 5

Spoke to a lovely lady on the phone ,me being a typical bloke leaves everything to the last minute but she was very helpful and sorted me out. This is the 3rd year I’ve used park now and it’s great.... Ver más

Valorada con 5 estrellas sobre 5

I had an issue with my payment account. The team couldn’t have been more helpful and resolved it within hours. Excellent customer service

Valorada con 5 estrellas sobre 5

Have been a member of Park Hampers for several years and can’t imagine coping with Christmas without my Park Savings cards . It makes Christmas that little bit easier financially as our Family isn... Ver más

Información sobre la empresa

  1. Servicio financiero no bancario

Sobre Park Christmas Savings

Escrito por la empresa

As the UK’s biggest Christmas savings club, Park has helped nearly 3 million families over more than 50 years – join us and get started for Christmas today!

Joining Park is super simple. Over the year, you save towards a host of gifts cards, which can be used in loads of top high street retailers and online stores. You pay what you can when you can in regular instalments; you can even change your end target to go up or down to suit your needs.

Christmas may seem a long way off, but for those of us who love Christmas, getting ahead of managing the cost helps to make planning for it as stress-free as possible. Higher costs of living are making us all reconsider how we spend and save, so it’s a great idea to get a head start – the early bird gets the worm after all.

Join Park Today

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(8933)

197 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Will think twice about using again

I have used park for years to save all year and get vouchers in November to have ready for the sales and Black Friday.

This year they have decided to withhold them from me for some reason and I’ve had to ask can I have my £450.

I’ve missed all the sales and Black Friday and now I’ve had a response to say I should receive them by the 15th December just 9 shopping days before Christmas and bare in mind I can’t physically go out shopping I use delivery services so now I have to hope that the busiest time of the year for posting that I get them in time and I also get delivery spots before Christmas.

Please be careful people before you trust this company and think your Christmas is sorted cause it clearly may not be the case they are a massive let down and I’m not holding out hope I will have time to buy my Christmas presents.

I have booked Disneyland for 3rd December and wanted to buy the children’s clothes with some of the vouchers and that clearly won’t happen now.

1 de diciembre de 2025
Opinión espontánea
Logotipo de Park Christmas Savings

Respuesta de Park Christmas Savings

Hi Nicola,

After checking your account, we can see that the final Direct Debit on 01/10/25 was returned, which resulted in an outstanding balance on the account.

As part of our process, we’re unable to send orders until the account is fully paid.

Your order was then reduced online, and the remaining balance was paid on 26/11/25.

Your order is now fully processed and awaiting shipment. You will receive an SMS as soon as it is on its way to you.

Thanks,
Nathan

Valorada con 5 estrellas sobre 5

Excellent customer service!

Excellent customer service!
Having saved with park for a few years now, this is the first year I have had to contact the customer care team- I cannot applaud them enough!
A very silly mistake of my own making that very quickly could have led to much Christmas panic, very quickly became a moment of calm, thanks to the kindness and speediness of the support from the Park team! Thank you.
Highly recommend!

27 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been a agent for park over 30…

I’ve been a agent for park over 30 years and knowing Christmas is all paid for from presents to food is amazing putting a little a side with me every month all my customers love it when I hand them there vouchers every November

29 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing experience

I used park Christmas for couple of years and as much as I liked the idea of paying monthly and having nice amount to spend before Christmas I forgot that last year I had problems with using this card in shop until it happened again this year. I went to crew clothing where my card was declined and I left feeling embarrassed, I contacted love to shop but I had no reply, so I tried in peacocks where I was able to pay with my card, so then I went to fatface where once again my card was declined! Luckily it’s a pay day so I still paid for my purchase to save an embarrassment, but this will be the last time I will use purpurle card through park Christmas as it should been a nice experience but it turning to be a stressful disaster, and o don’t even know how to contact them to raise the issue as when I press contact us by email I have lost of issues with suggested answers and I would like to ask someone direct why despite of using the listed shops my purchase is declined? And how I can cancel the next year which I already started as I won’t be dining this again

28 de noviembre de 2025
Opinión espontánea
Logotipo de Park Christmas Savings

Respuesta de Park Christmas Savings

Hi Marta,

I’m very sorry to hear about your recent experience, and I completely understand how frustrating this must have been for you.

Both Peacocks and FatFace are approved retailers for the Purple Gift Card, and we sincerely apologise that your card was unexpectedly declined at their tills. This is not the experience we want for our customers.

To help resolve this as quickly as possible, please contact our Card Services team on 0344 375 0739. They will be able to check the card details and assist you with any issues.

You can also cancel or amend your orders at any time through your online account if needed.

If you would prefer to speak with someone, our Careline team is available on 03457 678 933, and you can also reach us through live chat on our website.

Once again, we are truly sorry for the inconvenience and frustration this has caused, and we appreciate your patience while we work to put things right.

Thanks,
Nathan

Valorada con 5 estrellas sobre 5

Park has made my Christmas easy

Park has made my Christmas so much easier the last two years , if there’s a problem or you need help with something they ready to help in anyway they can and really quickly to respond, I shall be using park again for next Christmas it’s so easy to order and pay every week/month! I would recommend it to everyone it makes life so much easier especially when like me you have a lot of grandchildren and great grandchildren.
Why not give it a try you will be so leased you did

14 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

A huge let down this year …

After previous positive experiences with park this year has been really disappointing and stressful. Had nothing but issues with our cards so far with them not working or having to call for Love2shop vouchers that we had to exchange in the app not then coming through. Staff were helpful and rectified the missing voucher but after being reassured our other cards will work again, they haven’t! Resulting in having to use other allocated monies for bills at the tills multiple times and 3 failed attempts at online orders now leaving us in a pickle as we can’t use the saved monies to purchase things. We’ve decided we won’t be using them again as it’s just caused us stress and made it really difficult financially for us when we had made sure we had saved to not be struggling so much.

22 de noviembre de 2025
Opinión espontánea
Logotipo de Park Christmas Savings

Respuesta de Park Christmas Savings

Hi Zoe,

I’m really sorry to hear that you’ve had issues with your gift cards.

As long as the retailer is listed as accepting the card, the payment should go through — for example, with the Purple Gift Card or the Love2shop Gift Card.

The Your Choice Gift Card can be used anywhere.

Our Card Services team is here to help with any questions or problems, including anything that might happen when trying to use the card in-store. You can reach them on 0344 375 0739 or through the live chat on the Love2shop website.

I also want to apologise for any inconvenience caused if the retailer’s tills wouldn’t allow your transaction to go through.

If you’d like to explore other options for 2026, please feel free to get in touch — we’ll be more than happy to help.

Thanks,
Nathan

Valorada con 5 estrellas sobre 5

So easy to do

So easy to do, the staff are fab, so helpful & friendly everytime - even if you ask stupid question as I have haha.
Totally recommend to everyone that struggles or just needs a boost for crimbo - thank you Park People - second year and I'm already signed up for 2026 X

21 de noviembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I love park vouchers im just abit sad…

I love park vouchers im just abit sad this year as the £5.00 worth of points for Boots store isn't in them this year I love collecting Boots store points .
That's my only problem apart from this I love them had them for over 40 years every year.

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic support

I’ve used park for a few years now, this year there was a mistake with my order. I was in a panic but once I rang customer services the problem was resolved straightaway. Absolutely fantastic service. 10/10 years

17 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Park is a wonderful way to plan for…

Park is a wonderful way to plan for Christmas. Paying each month takes the stress out of Christmas 🎄 as when your cards and vouchers arrive you know it's all sorted. You have the fun of Christmas shopping without affecting your wallet.

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was My 1st time purchasing the…

This was My 1st time purchasing the Love To Shop Vouchers I got them for Myself, My Fiancee + Family and We were all Very with the service We received and the vouchers have helped Us Lot. Customer Service were very Helpful in explaning the process as this was My 1st time + I suffer with Anxiety so I was glad with how they treated Me.
We are now planning to continue with the vouchers Next Year.

19 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

I have saved with Park for over ten…

I have saved with Park for over ten years and like the flexibility to budget and save.
However this year my vouchers have not been received as outlined in the email whilst the staff I have spoken to have tried to be helpful I’m very disappointed they could not resolve it is Park who have the contract with the Post Office not me this has caused me a lot of distress

18 de noviembre de 2025
Opinión espontánea
Logotipo de Park Christmas Savings

Respuesta de Park Christmas Savings

Hi Pat,

After reviewing your account, we can confirm that the order was dispatched on 08/11/25 via Royal Mail.

At this time, Royal Mail’s tracking information has not updated and appears to be stuck on their system. As the parcel is in the possession of the delivery carrier, we are unable to influence its progress.

On 18/11/25, we issued you a claims form to complete. We have already suspended the Love2shop gift cards to prevent any unauthorised use.

We are now blocking the third-party gift cards. Once this action is fully completed, we will proceed with the claim and arrange for replacement cards to be sent to you.

We acknowledge the inconvenience this situation has caused; however, the delay lies solely with the courier. Please rest assured that we are following the required process and will provide you with an update as soon as the claim progresses.

Thanks,
Nathan

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