Pre booked call with Hasti Mahmoudinobar, great communication pre call and excellent detail while working through what we would like to find. Great service, valuable new detail found. Helpful & engagi... Ver más

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Consulta las opiniones de los clientes
Hasti was absolutely fantastic from start to finish. She has an exceptional knowledge of the platform and took the time to explain everything clearly and thoroughly. Her support throughout the process... Ver más
Our account manager Dawn Mitchell always explains the new widgets and understands how we like to utilise Glenigan. Dawn always makes herself available when our sales team needs support with traini... Ver más
I recently had the pleasure of meeting Hasti, via video call, and it was a great experience. She is extremely enthusiastic and personable. She took the time to understand our requirements as a constr... Ver más
Información sobre la empresa
Escrito por la empresa
Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.
Información de contacto
4th Floor, 80 Holdenhurst Road, BH8 8AQ, Bournemouth, Reino Unido
- 0800 060 8698
- info@glenigan.com
- www.glenigan.com
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Ha contestado el 75% de las opiniones negativas
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Dawn Mitchell is a legend
Dawn Mitchell is a legend
Just moved over from Barbour and her support has made the daunting transition smooth and easy
Great support, service and very friendly
Hasti was absolutely fantastic from…
Hasti was absolutely fantastic from start to finish. She has an exceptional knowledge of the platform and took the time to explain everything clearly and thoroughly. Her support throughout the process was outstanding, and nothing was too much trouble. Professional, friendly, and incredibly helpful, I couldn't have asked for a better experience. Highly recommended!
Customer Service Excellence !!
Pre booked call with Hasti Mahmoudinobar, great communication pre call and excellent detail while working through what we would like to find. Great service, valuable new detail found. Helpful & engaging call. Thanks Hasti.
AVOID AT ALL COSTS!!
AVOID AT ALL COSTS!!
We have been loyal customers of Glenigan for a long time, but the service has severely deteriorated over the last three years. Despite investing significant time, effort, and participating in multiple training sessions, we have been completely unable to tie a single piece of won work to their platform. The data simply hasn't delivered a return on investment.
To make matters worse, their internal organization is a mess. We have been passed around numerous account managers, meaning we constantly have to re-explain our business needs to someone new, with zero consistency or accountability.
When we finally decided to cut our losses, we gave a reasonable 6 weeks' notice to cancel. Instead of acknowledging our long-term loyalty or our genuine issues with the product, Glenigan hid behind the fine print. They are enforcing a strict 90-day cancellation window to force an automatic 12-month renewal on us.
Instead of working with a long-standing client to find a fair resolution, they have prioritized short-term revenue over customer relationships. They are forcing us to pay for an entire year of an expensive service we do not want and that has proven useless to our business.
If you are considering Glenigan, be incredibly careful. They will not hesitate to lock you into another expensive year if you don't hit their exact window, regardless of how long you’ve been a customer or how poorly their product has performed.
Glenigans Training with Dawn.
Recently singed up to the Glenigans system and had a training session with Dawn. Dawn was polite and professional, and a joy to be trained by. She was clear and helpful with the training and provided some good advice and tips on how we can best the data to grow. 10/10.
Excellent Support from Hasti
I had the pleasure of meeting with Hasti from Glenigan recently, and it was a genuinely positive experience from start to finish. She took the time to understand what we're trying to achieve and tailored the conversation around our business rather than delivering a generic presentation.
Hasti was knowledgeable, easy to talk to, and offered plenty of useful insights that will help us make better use of the platform. It was refreshing to speak with someone who was so engaged and clearly passionate about helping customers get real value.
A fantastic representative for Glenigan, and someone I'd happily recommend working with.
Introduction with Hasti @ Glenigan
I had a great introduction to Glenigan with Hasti.
Hasti was very helpful and knowledgeable. thank you very much!
I had a very positive experience with…
I had a very positive experience with Glenigan. The meeting was informative, well organised, and gave me a much better understanding of how the platform can support our business in identifying new project opportunities.
A special thank you to Hasti Mahmoudinobar, who was incredibly friendly, professional, and knowledgeable throughout the meeting. She took the time to answer all of my questions, explained the features clearly, and made the whole experience enjoyable and easy to follow.
I really appreciated her approachable manner and excellent customer service.
Friendly and Supportive
I recently had a meeting with Lee-Ann Gregson from Glenigan, and she was absolutely wonderful to work with. Beyond her professionalism, Lee-Ann was incredibly friendly, kind, and genuinely willing to offer her support wherever she could to help our business.
I thoroughly enjoyed our conversation; she was attentive, encouraging, and focused entirely on how she could best assist us moving forward. Her warm approach and exceptional helpfulness made the entire session a pleasure. She is a brilliant asset to the Glenigan team!
Fantastic!
I had a Teams call with Tiffany today and she was super helpful with teaching me how to use everything!
Very happy with the service
Very happy with the service! Hasti was so hopeful when I asked for a more refined sales search, quick and prompt. would definitely recommend.
Hasti at Glenigan was incredibly helpful.
Hasti was incredibly helpful and took the time to guide our group through getting the right information into the platform, rather than leaving us to sift through mountains of irrelevant data. She was knowledgeable, patient, and very clear in her explanations, making the whole experience much easier. Her support was a real asset to Glenegan, and we really appreciated the time and effort she put in. A fantastic experience!
Glenigan have automatically renewed my…
Glenigan have automatically renewed my company's subscription even though we gave notice of our intention to leave a month before the renewal date .
They will not compromise on this, so we are forced to pay for another years subscription that we do not want .
They have not tried to negotiate with us, and will not yield on this, so they have have a very very unhappy customer for a year , not what you would expect from them .
Be very wary of this automatic renewal cause , as they will not make you aware of it when you are 3 months from the end of your contract , they will just renew it without warning .
Team Hasti!
Our CSM Hasti is wonderful. She is friendly and knowledgeable, and it was lovely to meet on teams to go over Glenigan. I look forward to making use of the training she gave and catching up in the future. Thanks Hasti :)
I & H Brown
Emma was extremely helpful and went through the demonstration diligently and providing easy to follow steps. A great service and highly recommended
I have just completed Glenigans…
I have just completed Glenigans training with Hasti, and I found the session to be very informative and extremely helpful. Hasti was clear and thorough throughout the training process, making everything easy to understand. Thank you, Hasti!
Very helpful service and user friendly platform
The platform is so user friendly and very detailed. Emma was very helpful in everyway, patient and answered all my questions!
New to the platform and our CSM Hasti…
New to the platform and our CSM Hasti has just provided some very useful information, i look forward to seeing how we can use the platform going forward.
Excellent service
Our account manager Dawn Mitchell always explains the new widgets and understands how we like to utilise Glenigan.
Dawn always makes herself available when our sales team needs support with training and she has the ability to explain things in a very simple way.
Hasti - Great Customer Service
I recently had the pleasure of meeting Hasti, via video call, and it was a great experience. She is extremely enthusiastic and personable. She took the time to understand our requirements as a construction consultancy and walked me through the different facets of the platform. I am confident it will help us better engage with new clients and grow our business.
We have booked in another session for a few weeks’ time and I am looking forward to learning more about the platform and what it has to offer.
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