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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Worst customer service ever. The representative just lied on the phone saying that he signs his emails in the previous guy's name because he took over the call. Even though he is the supervisor. They... Ver más

Valorada con 1 estrellas sobre 5

I ordered 4 bottles of this product, with 180 tablets in each bottle. Unfortunately, all 4 bottles have an expiration date of 05/2027, which is only a few months away. Since I purchased 4 bottles at... Ver más

Valorada con 1 estrellas sobre 5

As we went to store to buy the products but store doesn't had those products, so the store manager order for us, as soon as we received the package one of the bottle has a expiry date of February 202... Ver más

Valorada con 1 estrellas sobre 5

I ordered 6 bottles of fish oil and 2 bottles of calcium citrate and the order was prepaid but they delivered only 1 quantity of each. The box delivered was clearly too small to hold 8 bottles... Ver más

Información sobre la empresa

  1. Tienda de vitaminas y suplementos
  2. también en la categoría
  3. Servicio de salud mental

Escrito por la empresa

Shop GNC for vitamins, supplements, minerals, herbs, sports nutrition, diet and energy, and health and beauty products at gnc.com


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

270 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,5

Todas las opiniones

(270)

46 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I have used multi vitamins over 50 for…

I have used multi vitamins over 50 for the past 20 years. They admit that the recipe has changed. It has a bad odor as well as a cancer warning label on bottles. I asked for a refund and was refused. Will never buy any product from this now owned Chinese company. Stay away

21 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

GNC online store admits overcharge of $200+. Refuses full refund.

I bought GNC products from their online store, but they later sent additional products that another customer had ordered. The first name on the labels was my first name, but a different last name and a different address. I had FED EX pick up the packages. Then I noticed that there were over $200 in charges to my credit card for those products. I have called GNC several times to have the charges reversed, and sent the requested documentation showing that I was wrongly charged. GNC agrees that they made an error, but they will not refund the payment because they are not certain that FED EX returned all of the product. That's not my problem. Bottom Line: Stay away from GNC online. There are lots of other options in the marketplace that won't take your money.

1 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

One of the fastest delivery I have ever…

One of the fastest delivery I have ever had, also got a really good deal on Whey Gold Standard. I placed my order only 2 days ago and honestly I almost canceled it after reading all this bad reviews about the company however they surprised me.

7 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is colapsing

This company is colapsing, i hope they will close soon, scaming people, customer service is worst in the US, hate this brand, do not recommend. Be CAREFUL with them, find another brand

4 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am so very disappointed in GNC

I am so very disappointed in GNC, they make these flavors, (cookie Butter Lean shake) then they discontinue them. This is the only flavor of the ready made shakes that I loved to drink. I am so upset that this flavor is no longer available in my area, Virginia. I would buy 2-4 cases at a time which was weekly while they lasted. I no longer shop at GNC because I don't like the flavors that are available.

18 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

How hard is it to get an answer? Extreemly.

I've used gnc for years now. If you buy in store its no hassle. If you attempt to get an order delivered it is a nightmare. I place a large order ($660 dollars is large to me) and only half of the order showed up. I have spent 2+ weeks contacting customer service for no result at all. I keep getting told that a replacement is coming and that I will receive an email. I have called 4 times letting them know I haven't received notification and the customer service never knows what order im talking about like I had never called in before. Do not order from them. Go to vitamin shop.

7 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

GNC IS A HORRIBLE COMPANY!!!

NEVER EVER GIVE GNC YOUR ADDRESS OR YOU WILL GET JUNK MAIL FOREVER!!! AND IF THEY BUY YOUR ADDRESS FROM SOME MARKING LIST COMPANY, YOU WILL GET JUNK MAIL FOREVER, EVEN IF YOU ARE ON THE DIRECT MARKERTER'S ASSOCIATION DO NOT MAIL LIST!!!!!!

What a horrible company!! I keep getting these junk mail flyers to my house that are for someone who has never lived here. If you call their "Customer Service" line, of course you get an off shore call center located in a third world, underdeveloped, uneducated country where the operators barely speak, let alone understand English. When you tell them that you want the junk mail to stop, you are told that they don't know how to do that and if you have the audacity to ask for a supervisor, they simply hang up the phone.

NEVER EVER GIVE GNC YOUR ADDRESS OR YOU WILL GET JUNK MAIL FOREVER!!! AND IF THEY BUY YOUR ADDRESS FROM SOME MARKING LIST COMPANY, YOU WILL GET JUNK MAIL FOREVER, EVEN IF YOU ARE ON THE DIRECT MARKERTER'S ASSOCIATION DO NOT MAIL LIST!!!!!!

31 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

They are good

They are good. No complaints whatsoever. I see some reviews about products not being delivered. I always purchase from my neighborhood store and had a good experience.

28 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero stars

Zero stars ordered a package fed ex never delivered my package gnc never refunded me ridiculous happened to me twice

22 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never delivered my order

I ordered 4 items online and only received 1
(not cheap either almost $300) fed ex tracking claimed it was delivered but wasn't. I sent gnc customer service proof that the delivery was never made screen shots with time stamps of my security footage showing no fed ex truck or delivery driver on my property after over a week of gnc customer service claiming they would resolve this and issue a refund nothing happened. 2 weeks go by no refund no replacement and they sent an email saying if the package was stolen call the police we can't help you. This is unacceptable not only could I prove with video evidence that my packages were never delivered, they would not even attempt to make this right by shipping replacements I will never order from gnc again.

10 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Will Take Your Money then Fail to Supply You With What You Paid For

I was a Pro Member last year, but now I actively no longer use GNC. I've sough support several times over several issues, such as only recieving 1 Pro Box in an entire year, and only recieving 1 flyer in the mail about a sale/pro days. Furthermore their support on the email and phone to help were inefficient, and lacked any reasonable help. Thirdly, when I went to the local GNC's and a product was sold out I asked for when the restock would arrive, or if I could be notified, yet that was too difficult. In summary, I paid to be a pro member, and all I got was a flyer in the mail, and a box with some cheap bands and two packets of 1 serving samples that aren't even enough to test the product.

29 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cheat! Robbery! NEVER order again! Don't WASTE your time and money!

NEVER order again! Don't waste your time and money at GNC!!

This is what happened to me:

After I ordered online yesterday, I got an email informing me to pick up at the store.
1. They never informed me there was something they didn't have enough inventory. Otherwise, I wouldn't have been there (wasting time to pick up).
2. After they made this mistake, I showed the man in the store the email "Your order is ready for pickup!" and told him there was a mistake since the items in the bag didn't match with my order. Then, he just told me in a rude way "go to call the customer service". I said, "this is caused by GNC, not me. It should be your job to contact them to find out what is the issue". Then, he went away and didn't apologize for any inconvenience caused by this.
3. Then, I decided to cancel the order and contact customer service to cancel the order. The person replied "I have submitted a request to attempt to cancel your order, this is not a guarantee"! It is ridiculous that I ordered it yesterday, and I cancelled the order due to their problems inside GNC, and then they said they couldn't guarantee the order could be cancelled!
4. After I argued with them, they revenged me and didn't give me my refund and the customer service staff cheated me multiple times and told me they already released the refund to me and it was due to the bank's fault that the bank has been holding the money. Robbery!
5. They wouldn't give you your reward points automatically for stuff you purchased, unless you contact the customer service, and then they will add it for you.

Be CAREFUL! Due to the facts, I WOULD NEVER trust their products. Just look at the poor management and poor customer service! Will you trust a business like this? They are a group of cheats!!!

I wish I could give a ZERO star!

27 de abril de 2022
Opinión espontánea

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