I recently had the pleasure of working with Andy w, and I can0 honestly say that his support was exceptional. From the very start, he was incredibly helpful,understanding and took the time to listen... Ver más
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Hi I spoke with Andy w, he was absolutely amazing, helped me with kindness throughout my phone call. The best customer service team I’ve come across especially when in arrears. Helped me tremendously... Ver más
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After having a conversation with Chris about my situation and what been going on for me he listened to everything that I was explaining then he takes me through the different process and how to overco... Ver más
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I had a good experience with Go Car Credit, i was worried about my credit score and while no lender was willing to offer me, they did and helped me get the car i wanted, everything was quick and easy,... Ver más
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Información sobre la empresa
Escrito por la empresa
Go Car Credit want to provide those with impaired credit profiles the green light to enable them to walk on to a dealer’s forecourt with confidence, helping them get behind the wheel in no time. We understand anyone could have problems getting credit via traditional banks. The primary focus is ethical and responsible lending and putting the customer’s interest at the core of every decision made
Información de contacto
WA3 6FW, Warrington, Reino Unido
- 01925696370
- customercare@gocarcredit.co.uk
- www.gocarcredit.co.uk
4,7
Excelente
3 mil opiniones
Ha contestado el 96% de las opiniones negativas
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WORST COMPANY EVER - AVOID AVOID
WORST COMPANY EVER. Never use them. I was first pre approved. I wanted to give a high deposit so I could bring the monthly payments down. They wanted to know where the deposit came from so I said from my brother. Gave the bank statements and showed proof of transfer. She then refused it on the basis of we don’t think you can afford £210 a month on the finance and have refuse me. Spoke to their manager Taylor. She couldn’t come up with some stupid excuse that we’re not satisfied with high deposit. Bunch of lying untrained and unprofessional idiots. Kept changing their statements.AVOID AT ALL COSTS
16 de abril de 2026
Opinión espontánea
Go car credit treated me fairly and…
Go car credit treated me fairly and professionally, couldn't fault them at all
15 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Jeanne,
Thank you for choosing Go Car Credit.
We are very pleased to hear that you felt you were treated fairly and professionally throughout. It means a lot to know you had such a positive experience with us.
We really appreciate you taking the time to share your feedback. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
I recently had the pleasure of working…
I recently had the pleasure of working with Andy w, and I can0 honestly say that his support was exceptional. From the very start, he was incredibly helpful,understanding and took the time to listen to my concerns. His expertise and approach made a huge difference in guiding me through the process. It actually made me wish I had reached out to them for advice sooner. Andy's patience and dedication made me feel confident and at ease every step of the way. If your looking for someone who truly cares about providing support and solutions. I highly recommend working with Andy w and the team.
15 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Donna,
Thank you for your review.
We are delighted to hear that Andy W gave you such exceptional support and took the time to listen to your concerns with understanding and care. It is wonderful to know his knowledge and approach helped guide you through the process and left you feeling more confident and at ease.
We will make sure your kind words are shared with Andy W and the wider team. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Karina is one in a million I would of…
Karina is one in a million I would of gave the car back I think if it wasn’t for her helpful and concerned communication she listened to me and she really helped everytime I needed her… I am I autistic vulnerable adult most people fob me off or don’t understand me as I come across very blunt and she calmed me down and she was just lovely she should be promoted or at least a raise for her unbelievable communication skills with customers who are on the spectrum xx
14 de marzo de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Emily,
Thank you for your review.
We are truly pleased to hear that Karina supported you with care, patience and understanding. It means a lot to know she took the time to listen and helped you feel more reassured throughout.
We will make sure your wonderful comments are passed on to Karina. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Very nice and helpful gave me some good…
Very nice and helpful gave me some good advice and guidance
14 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Paulette,
Thank you for your review.
We are pleased to hear that you found the support helpful and that the advice and guidance you received made a positive difference.
We really appreciate you taking the time to share your feedback. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Customer help
Sent an email in regards to my car Finance,
Chris rang me back pretty much straight away, to help with the query.
Chris is very professional and very helpful
An absolute credit to the company
Thanks again
13 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Customer,
Thank you for your review.
We are pleased to hear that Chris got back to you so quickly and was able to help with your query in such a professional and helpful way. It is always great to know our team is making a positive difference.
We will be sure to share your lovely feedback with Chris. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Really happy and can’t thank you guys…
Really happy and can’t thank you guys enough
Really happy with my car
Thank you so much
Couldn’t recommend more
Five stars
10 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Customer,
Thank you for choosing Go Car Credit.
We are delighted to hear how happy you are with your car and with the overall experience. It is wonderful to know you would recommend us so highly.
We really appreciate you taking the time to share your feedback. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Hi I spoke with Andy w
Hi I spoke with Andy w, he was absolutely amazing, helped me with kindness throughout my phone call. The best customer service team I’ve come across especially when in arrears. Helped me tremendously with everything. Couldn’t have had a better outcome. Thank you again.
13 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Customer,
Thank you for your review.
We are so pleased to hear that Andy W supported you with such kindness and helped you so much during your call. It means a lot to know you felt well looked after and had such a positive experience with the team.
We will make sure your lovely feedback is shared with Andy W. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Really great friendly service and made…
Really great friendly service and made everything clear and understandable.
6 de marzo de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Derek,
Thank you for choosing Go Car Credit.
We are so pleased to hear that you received such a friendly service and that everything was made clear and easy to understand throughout.
Your feedback is greatly appreciated. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Amazing company very helpful and help…
Amazing company very helpful and help you out when in need. Their customers service is amazing.
12 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Connie,
Thank you for choosing Go Car Credit.
We are so pleased to hear that you found the team helpful and that the customer service stood out to you. It means a lot to know we could be there for you when you needed support.
We really appreciate you taking the time to share your feedback. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Between go car credit and DSG worst…
Between go car credit and DSG worst company ever. False promises and lots of lies. Tell you youve been accepted blah blah then want you to magic up a document you cant. Then say all approved but hear nothing. Poor dealer sat at garage over closing time waiting so I could collect vehicle which I havent been able to do. Quick approval and payments HELL NO, JUST A BUNCH OF USELESS LYING STAFF WITH FALSE PROMISES STAY CLEAR!!!
11 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Hi Becca,
We’re really sorry to read about your experience and appreciate you taking the time to share your feedback.
We understand how frustrating this situation must have been, especially with the inconvenience caused at the dealership. To ensure we lend responsibly and protect all parties, there are occasions where we need to request additional information before we can complete an application. We’re sorry if this wasn’t clearly explained to you or if expectations around timescales were unclear.
We also want to reassure you that we would never advise a customer to travel to a dealership until all checks are fully completed and everything is in place for collection. We’re sorry if there was any confusion around this during your journey with us and the broker.
We’ve raised this with the broker involved, and they will be in touch to clearly confirm what information is required to move things forward.
Kind regards,
Gemma H @ Go Car Credit
I like a stress Free transaction !
I like a stress Free transaction !! and that's what I expected from. Go Car Credit after reading other reviews and they made me a very Satisfied Customer!!
11 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Greg,
Thank you for choosing Go Car Credit.
We are so pleased to hear the experience was stress free and lived up to what you were hoping for. It is great to know we were able to leave you feeling satisfied with the service you received.
We really appreciate you taking the time to share your feedback. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
After having a conversation with Chris…
After having a conversation with Chris about my situation and what been going on for me he listened to everything that I was explaining then he takes me through the different process and how to overcome the situation for me. This was a great experience to have actually someone listen to what I am saying. Thanks Chris you’ve been great.
9 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Mr Simpson,
Thank you for your review.
We are so pleased to hear that Chris listened carefully, took the time to understand your situation and talked you through the different steps in a clear and helpful way. It is great to know you felt truly heard and supported throughout the conversation.
We will make sure your kind words are passed on to Chris. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Very easy to deal with
Very easy to deal with. Dealt with a lovely lady who I believe was called Wallace. Very helpful and knowledgeable. Would recommend. Thank you
8 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Tabias,
Thank you for choosing Go Car Credit.
We are so pleased to hear you found us easy to deal with and that Wallace was helpful and knowledgeable throughout. It is always great to know our team made such a positive impression.
We will make sure your kind words are shared with Wallace. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
I had a good experience with Go Car…
I had a good experience with Go Car Credit, i was worried about my credit score and while no lender was willing to offer me, they did and helped me get the car i wanted, everything was quick and easy, saved me in my most desperate time. The staffs were very helpful and were quick to help me get sorted. Thank you
25 de marzo de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Risikat,
Thank you for choosing Go Car Credit.
We are so pleased to hear that we were able to help. It is lovely to know the process felt quick and straightforward, and that the team was there to help you get everything sorted.
Your feedback means a lot to us. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Friendly service
Friendly service, answered questions I had, knowledgeable and explained everything
6 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Hayley,
Thank you for choosing Go Car Credit.
We are pleased to hear that you received a friendly service, had your questions answered and felt everything was explained clearly. It is great to know the support you received was helpful and informative.
We really appreciate you taking the time to share your feedback. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Being self employed after Covid it’s…
Being self employed after Covid it’s been difficult to recover business and build it all back up, high streets refused me finance, but here it was simple to explain and proof my position, Martin guided me all the way so glad I found this company
1 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Richard,
Thank you for choosing Go Car Credit.
We are really pleased to hear that Martin guided you through everything and helped make the process clear and straightforward. It is lovely to know you felt able to explain your circumstances and get the support you needed.
If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Application was easy and the advisor…
Application was easy and the advisor what really helpful and understanding of the situation she kept us upto date with everything to do with the credit etc will be happy to give 10 stars
3 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Gareth,
Thank you for choosing Go Car Credit.
We are so pleased to hear that the application felt easy and that your advisor was helpful, understanding and kept you updated throughout. It is great to know you felt well informed and supported during the process.
Your feedback means a lot to us. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Great Customer Service
I spoke to an advisor called Chris, he listened to me and was completely understanding. I felt at ease and not under under pressure. He handled my query professionally and politely. Great Customer Service.
2 de abril de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Consumer,
Thank you for your review.
We are pleased to hear that Chris took the time to listen and handled your query with understanding, professionalism and care. It is especially good to know that you felt at ease and never under pressure during the conversation.
We will make sure your kind comments are shared with Chris. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Easy process from start to finish
Easy process from start to finish, they were more than helpful with finding the right car and within a matter of days I was in my new car.
24 de marzo de 2026
Opinión espontánea
Respuesta de Go Car Credit
Dear Ryan,
Thank you for choosing Go Car Credit.
We are so pleased to hear the process felt easy from beginning to end and that the team was able to help you find the right car. It is great to know everything moved quickly and that you were in your new car within just a few days.
We really appreciate you taking the time to share your experience. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
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