Goddard Veterinary Group Opiniones 

931
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had an excellent experience for our cat’s annual check up. Like most cats, ours becomes anxious going to/being at the vets, but Ralph (the vet who conducted the session) was wonderful with him. Had... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been extremely happy with the care shown to our beloved 15 year old Labrador. Sunil is very knowledgeable and always proactive in keeping our dog healthy and happy! The reception team are cons... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The nurse receptionist was helpfu and was able to offer us a choice of appointments that suited us. We saw the vet quickly and he gave our cat a thorough examination. We could choose whether to try r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Seen at appointment time and very friendly reception. Lady vet very friendly and we were not rushed, given helpfull advice where required. Would recommend this vets as they have always treated all our... Ver más

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Información sobre la empresa

  1. Veterinario/a
  2. Servicio veterinario de emergencia

Escrito por la empresa

We are dedicated to caring for your pet’s healthcare needs from our network of branches and flagship 24-hour hospitals. Our skilled veterinary surgeons are assisted by knowledgeable and friendly staff helping us set the standards for excellence in veterinary care. You will see the RCVS Accredited Practice logo displayed in all our branches and hospitals. This is a voluntary scheme overseen by the Royal College of Veterinary Surgeons and demonstrates that we maintain the highest standards of veterinary care across the entire practice.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

931 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 60% de las opiniones negativas

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4,6

Todas las opiniones

(931)

513 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very nice staff

Very nice staff. Very helpful and efficient and refreshingly, they didn't try to up-sale other treatments and services as other vets have in the past with my older dog.

29 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

Thank you very much

Valorada con 5 estrellas sobre 5

Excellent

Excellent, professional and friendly staff.

29 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

Thank you

Valorada con 5 estrellas sobre 5

Very supportive of vulnerable

I’m so grateful to the team at Goddard Vets—they were absolutely amazing. They saw us incredibly quickly and went completely out of their way to be kind, patient, and supportive with my elderly relative who brought our dog in. It can be stressful getting a pet to the vet, but their warmth and fast help made all the difference. Thank you so much!

15 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

Thank you very much for your review

Valorada con 4 estrellas sobre 5

The vets and nurses are great but the…

The vets and nurses are great but the hospital is woefully understaffed and ways of working / IT systems are antiquated which leads to angst for patients and owners due to excruciatingly long waiting times in between triage, consultation and tests. Reminiscent of the NHS rather than a private practice. One can only assume that the Group is trying to make bigger margins at the cost of stress for their staff, pets and owners. They could increase revenue by improving work practices, the IT, equipment and increasing the number of staff, starting with a receptionist over the weekend. I wouldn’t be surprised if their staff is burnt out and staff turnover is high. Nobody should have to work under these conditions in this day and age.

27 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

Thanks very much for your review and kind words about the team and we're very sorry you had to wait longer than expected. The nature of emergency and out-of-hours care at the hospital does sometimes mean that timings around test results and consultations, for example, may appear to be, or actually be longer that might be expected compared with routine planned appointments in a branch practice. However the teams should be able to communicate any delays or expected timings with clients and we're sorry if this has not happened in this case. If you would like us to look into your specific case further, we will be more than happy to do so and ask that you either contact our hospital manager directly, or via our complaints form (at the base of our website page). Once again, we're sorry for any stress caused.

Valorada con 5 estrellas sobre 5

Been with(Harrow/Wealdstone)them for…

Been with(Harrow/Wealdstone)them for nearly 5 year and all the staff have been fantastic,no problems whatsoever, great bunch,well done a

27 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

That's great to hear, thank you very much

Valorada con 5 estrellas sobre 5

Lovely greeting when we got there

Lovely greeting when we got there. Seen straight away. Kind, experienced vet who took care of our cat with empathy and compassion. Very pleased

26 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

Thank you!

Valorada con 3 estrellas sobre 5

Seen the change

I have been using this vets for years, long before Goddard’s acquired it, staff are lovely & it’s clean, it’s just a Shame that they continually push the price for up for everything… pure greed from another big company who has the monopoly now. I continue go as it’s consistency for my dogs & the staff are kind but it’s bristles every time they put the price up even for printing a regular prescription that I purchase on line! £22 to print & sign is really not ok!

28 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

Thank you for your review, and for your long-term custom, and we're sorry to read of your dissatisfaction around pricing. Unfortunately, the cost of delivering professional veterinary services locally is not immune to economic pressures though we do strive to always keep our fees both fair and competitive for our clients and these are reviewed periodically. We also advocate transparency and publish our most common fees, including those for written prescriptions, on each practice's website page to allow clients to make an informed decision, should they not be covered pet insurance. We really do value our client-base and do hope we are able to continue providing a personal and professional service to you and your pet in future.

Valorada con 5 estrellas sobre 5

Amazing energy every time we go

Amazing energy every time we go. All team members makes you feel so welcome and Kyuubi (my dog) pulls me to get in even if we pass by.
Thanks Silvia for taking such great care of our dog as always.
Always TOP
Tanks everyone 😊🙏🏼

26 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

Great to hear about your experience - thank you for sharing it with others

Valorada con 5 estrellas sobre 5

Goddard Gidea Park Vets

Visited Goddards with a new kitten. The receptionist was welcoming. The reception is air conditioned and clean. Our appointment was on time. The vet gave good advice and a good overall health check for the kitten alongside a pet vaccination passport. Flea and worm treated administered promptly correctly and without fuss. Definitely a good first experience.

26 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

Lovely to read thank you very much, and we look forward to seeing you both again soon.

Valorada con 5 estrellas sobre 5

Wonderful team!

I highly recommend the Goddard Vet Group branch in Wembley. My dog, Bidu, is always treated with so much care and affection by his vet, Triona. The receptionist is also incredibly friendly and attentive every time we visit. It gives me complete peace of mind knowing that Bidu is looked after by such a wonderful team.

26 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

That's lovely to read - thank you for taking the time to leave us your feedback, the team at Wembley will be delighted!

Valorada con 5 estrellas sobre 5

Efficient and Empathetic Vet Practice

From the staff on the desk to the veterinarian doctors, everyone at Goddard Wanstead was fantastic. Efficiency and empathy don’t often go hand in hand in a workplace but these professionals have that balance right. I appreciate that they listen to the client and support them through difficult choices even when they are very busy with a lot of emergencies. I have had a great experience every time I take a pet there.

16 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

That's great to know, thank you very much. We're very proud of our veterinary team and are glad to know that you got great service from us.

Valorada con 5 estrellas sobre 5

Excellent vet practice.

I have been using Goddards at Ham for several years now. The staff are fantastic, and the practice feels like a family run vet as there is no constant changeover of staff that you might get in other practices. They are super friendly, helpful and knowledgeable.
I recently adopted another cat and immediately registered him with this practice. Despite the protest of getting him to the vets, when we got there he got fussed over and loved it so much he didn’t want to leave! Says it all.

24 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

Thank you Rebecca - we're very proud of our family-feel practice and long-standing staff and are delighted that we've been able to converted your cat into a vets-lover!

Valorada con 5 estrellas sobre 5

Really nice practice

Really nice practice. So transparent with charging. Mine was an emergency appt for my dog and the girls were so patient with Cleo. The vet was lovely. The cost was no where near as harsh as their local competitors. I didn’t feel robbed when I left. Defo go back.

15 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

We're very pleased to hear that Joanne, thanks very much as we look forward to seeing you both again next time.

Valorada con 5 estrellas sobre 5

This is the best Vet we’ve ever had

This is the best Vet we’ve ever had, the whole team at Goddards,Broad Street, Dagenham, were friendly, helpful and supportive, we couldn’t have asked for better.
Thank you again

24 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

That's lovely to hear and the Dagenham team will be delighted with your words and recommendation - thanks very much!

Valorada con 5 estrellas sobre 5

Caring and efficient

Have been with this vet for years and always had kind, efficient and good treatment gor my dogs

23 de junio de 2026
Opinión espontánea
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Respuesta de Goddard Veterinary Group

That's great to hear Janet, especially from a long-term client, thank you very much

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