Good Food Company Opiniones 

191
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have liked polish chocolate for a while. Wanted to try some different flavours so looked on Google for suppliers. Found this company offering great choice at reasonable prices so decided to give the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Initially there was a problem because one of the boxes of liqueres I had ordered did not arrive as it had fallen out of the package. However, they handled this so well & promptly that I would more th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought this tea as soon as I got home from my holiday as this one of the many teas being served at breakfast in the hotel I was staying at. I thoroughly enjoyed this and still do as, in my opinion, t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Although the service was quick, the product I bought (14 in total), had a sell by date of 5/11/23, just one month! As such, I would have expected the seller to ask me whether I still wanted to purch... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de comida sana
  2. Tienda de regalos
  3. Tienda de alimentos naturales
  4. Tienda de alimentos orgánicos

Escrito por la empresa

Welcome to the Good Food Company, delivered by Alchemyst! Our online store is the hub for healthy, good food from every corner of the globe. With a variety of brands and a selection of premium products, our pledge to you that are products are sourced ethically and offer ultimate satisfaction. Whether you’re shopping for a vegan diet or finding a luxury flavour of Ceylon tea, your satisfaction is our is our priority.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(191)

38 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The service received from this company…

The service received from this company was first class, Deliveries were quick and the customer service received from Eloise could not have been better.
Thank you

22 de marzo de 2024
Opinión espontánea
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Respuesta de Good Food Company

Thank you so much for your kind review!

Valorada con 4 estrellas sobre 5

Very pleased with my purchase.

Very pleased with my purchase.
Promptly delivered.
Won't hesitate to use this supplier again

25 de enero de 2024
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Respuesta de Good Food Company

Thank you very much for your review, I'm glad to hear you're pleased with your purchase!

Valorada con 5 estrellas sobre 5

Customer services are excellent

Customer services are so quick, helpful and I can buy products you cannot find anywhere else. Huge fan of this company

5 de enero de 2024
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Respuesta de Good Food Company

Thank you so much for your lovely review Yvonne!

Valorada con 4 estrellas sobre 5

Good

Good product

2 de enero de 2024
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Respuesta de Good Food Company

Thank you for your review!

Valorada con 5 estrellas sobre 5

Dilmah Premium Ceylon Black Tea

Bought this tea as soon as I got home from my holiday as this one of the many teas being served at breakfast in the hotel I was staying at. I thoroughly enjoyed this and still do as, in my opinion, the tea is very refreshing and has a lovely taste. Will definitely purchase again.

30 de octubre de 2023
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Respuesta de Good Food Company

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

Very good company to deal with.

I have liked polish chocolate for a while. Wanted to try some different flavours so looked on Google for suppliers. Found this company offering great choice at reasonable prices so decided to give them a try. Service is excellent, quality first class, and packaging also excellent. A great transaction all round.

2 de noviembre de 2023
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Respuesta de Good Food Company

Thank you very much for your kind review Kevin!

Valorada con 5 estrellas sobre 5

Super spicy sauce

Excellent service quick delivery for this lovely spicy tomato chili sauce

30 de octubre de 2023
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Respuesta de Good Food Company

Thank you for your review Frances!

Valorada con 4 estrellas sobre 5

Prompt delivery but quality not so good.

Delivery was very prompt and the sizing gave good value for money, however, the seasoning had obviously not been stored correctly as the bottom half of the seasoning was damp and thus not dry, as it should have been.

25 de octubre de 2023
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Respuesta de Good Food Company

Thank you for your review Karmen. I am so sorry to hear this, if you can send over a picture of the product to our customer service team we can look into this for you. Thank you.

Valorada con 2 estrellas sobre 5

Not true Ceylon tea

I’m confused, I bought Dilmah Premium Celylon tea but it tastes exactly like my M&S English Breakfast tea - does no tea company make true Ceylon tea anymore? That crisp clean taste that doesn’t leave a bitter taste in your mouth? I recognise this is not a shortcoming of the company but unfortunately I did buy it from them so they are ultimately accountable for stocking an item that is not as it states it is. Dilmah states that they don’t use blends but this tastes exactly like a blend?

I have also knocked off a star because the decaf tea box, although or perhaps because wrapped all around with stiff brown paper, arrived very smashed and I had to discard it (I usually don’t decant into a container because they retain their freshness and smell in the box, but these teabags don’t have that lovely ceylon tea smell anyway). The inner packaging is nicely robust thankfully.

Order GFC#3661

9 de octubre de 2023
Opinión espontánea
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Respuesta de Good Food Company

Good Afternoon,
I am so sorry to hear you are not happy with your recent order. I'd love to look into this for you but unfortunately your order number nor name are attached to your review. If you could please provide me with these and I will get this looked into. Apologies for the inconvenience. Thank you.

Valorada con 5 estrellas sobre 5

Product close to sell by date but sorted.

Although the service was quick, the product I bought (14 in total), had a sell by date of 5/11/23, just one month! As such, I would have expected the seller to ask me whether I still wanted to purchase the product in that quantity, or state on their website the sell by date and offer it at a reduced price.

Since my initial review, I was contacted by Good Food Company on 13/10/23. They apologised for the short sell by date on the products I bought and they have refunded 50% of the cost. I really appreciate their action and I believe they will inform their staff to check the sell by dates before posting in future. Thank you Good Food Company.

2 de octubre de 2023
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Respuesta de Good Food Company

Hi Michelle,
I'm so sorry to hear you are not happy with the best before dates you received on your products. We'd love to get this amended for you if you could please provide further information in an email. Thank you.

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