GOOD GIRL REBEL Opiniones 9

Good girl rebel has become my go to online boutique for occasions. Every time I wear one of their outfits, I get people wanting to know where I got it from. Their customer service is helpful but slow to respond. They need to work on faster response. That’s the only reason am giving 4 stars

I bought my wedding dress here but was worried it wouldn’t come on time. It came the day before my wedding and didn’t have to make any adjustments! I was VERY grateful as they were very good at communicating with me on the location status of my dress

So far, the company is close to perfection.Because I haven't had any challenges. They are so good , reliable and fast in delivery. The outfit I got made me more happier because I got exactly what I ordered. This is my honest review.

I really enjoyed my experience shopping at good girl rebel . Their store is top notch . I wish delivery was a lot faster though.

I love the designs from these brands. I finally decided to bite the bullet and ordered something ,my order was a little over $400, customer service was helpful but a little spicy, which was fine. The shipping did take a while, but there is a warming on the page that states so. Now lets get to the best part the dresses, the quality of the items is amazinggg. Worth every penny, and the wait for the shipping. Definitely ordering again but I do wish the shipping was faster.

Their products are hands down beautiful but their customer service or lack of is to be majorly improved.

I first emailed a general question about the status of my order to make sure it was in fact in process and instead of taking the time to really write a response and perhaps calm my concerns and build a relationship with a customer that spent $400 on their site, they just emailed back the words “shipped”

Now I have emailed them in regards to starting the return process as one item does not fit and the other has strings coming out at the seam in two spots. It states in their return process you can not send back returns until you receive from them the return information needed prior to shipping back to them. Well since it is a 7day return policy time frame you would think a speedy response might occur.

PLUS I asked if they felt for the one item that does not fit if I could speak with someone to see if they felt I could bring the item to a seamstress to make adjustments as if its possible I would be glad to keep the item all-together.

***Crickets***

I am not sure why they can not take the time to put a sentence together at least to assisting me with my questions. I WANT to buy more items from them as I am in a pinup group and we have a big photo shoot coming up with a national magazine but how can I support a company that doesn't have the time to care about their customers?

This was a unique find for me. Since discovering Good Girl Rebel Late 2014. I have ordered from the site a total of 4 times. and each time i love my interactions with then. And my packaging. Very simple and artistic each time the packaging comes with a hand drawn picture of the items i ordered as well as a little letter. I wonder how much time all that takes. The quality of the clothes are A.M.A.Z.I.N.G. they have affordable and middle affordable. Event the items that are pricier i am okay with because i know its not just another over saturated trend. just saw the pre-spring products and i cant wait.