Goodstead Limited Opiniones 

176
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased the 'skyfall' Barbour coat on pre-order as sold out everywhere in november.Goodstead recommended by GQ magazine. Used the sizing guide to order which turned out to be a perfect fit- don't re... Ver más

Valorada con 5 estrellas sobre 5

I Collected my Barbour Beacon Heritage Sports Jacket (or Bond Skyfall jacket as it now seems to be known!!) which I preordered mid November from Goodstead. Just wanted to thank Ian and all the Goodste... Ver más

Valorada con 5 estrellas sobre 5

Goodstead was a great experience. The salesperson I spoke with was helpful, patient and clear. Any email I sent resulted in a quick reply. My merchandise was delivered in a timely fashion and the p... Ver más

Valorada con 5 estrellas sobre 5

Ordered some Yuketen Johnson Oxfords. The size was 10 1/2 listed, but were actually only 10. Customer service immediately emailed me and asked if I'd like a refund and apologized for the listing being... Ver más

Información sobre la empresa

  1. Tienda de ropa para hombres
  2. Tienda de ropa para mujeres

Información proporcionada por diversas fuentes externas

Goodstead is Scotland's leading contemporary fashion store for men and women. Based in the heart of Edinburgh, Goodstead offer a fine selection of brands from around the globe including APC, Barbour, Folk, Henrik Vibskov, Norse Projects, Yuketen, Wood Wood and many more.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(176)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy interaction

Didn't have to deal with any customer service stuff so can't comment on that, but my order was shipped quick and arrived quick. No issues.

12 de julio de 2012
Opinión espontánea
Valorada con 2 estrellas sobre 5

wrong colour

i had ordered those yuketen shoes in orange, i got them in brown. I like them too but it is still a mistake and i don't want to get a refund at this point

9 de julio de 2012
Opinión espontánea
Logotipo de Goodstead Limited

Respuesta de Goodstead Limited

Dear Philippe,

So sorry about the mix up with the colour.. If you would like to exchange them for the orange we would be happy to arrange for a courier pick up at our expense. Please get in touch if you would like us to do this. contact@goodstead.co.uk

Kind regards,

Graham

Valorada con 5 estrellas sobre 5

Excellent!

Friendly service, easy to use website and quick delivery. I'd definitely recommend Goodstead.

4 de julio de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service!

I recently bought four enamel beakers online and was a little bit anxious that they might arrive damaged in the post (chipped or dented). I needn't have worried! They arrived quickly and I was really impressed by the standard of packing. Thanks so much to Goodstead - would definitely recommend you!

2 de julio de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

great

i really loved my experience of purchasing at goodstead- layout of the site, price, cs and a real quick shipping, everything was great. gonna make another purchase within a few days. :-)

28 de junio de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

quick delivery!!

I recieved my product 2days after I ordered, it was very quick, and nice packaging as well, I would defenately shop again!

25 de junio de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great, one of the best retail stores i've used.

Reasonable prices, quality service and variety of brands that's why this store is one of my favorite. If you have some questions or hesitations, staff will always help you. So I would recommend this store for everyone, especially during sales.

25 de junio de 2012
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong shoes shipped. Slow shipping.

First, after receiving your email on 11.6.2012 about the shipment of my two pairs of shoes procured, I have only received one pair so far (today is 20.6.2012). After checking the tracking no. of the other pair, it is indicated from the Royal Mail website that the shoes have been sent to Beijing instead of Hong Kong. This is unbelievable as both pairs were procured under the same order by using PayPal.

Second, after unpacking the pair of shoes received, I discovered that you have wrongly put two left foot shoes, one of UK size 7 and other one of UK size 8 in the box (I bought UK 7). This is totally unacceptable.

This is really a bad experience. I will seriously consider future shopping from Goodstead.

20 de junio de 2012
Opinión espontánea
Logotipo de Goodstead Limited

Respuesta de Goodstead Limited

Dear Mr Lam,

Thank you for your comments.

With regards to the wrong pair being posted to you, I can only apologise. A member of our team has been in contact with you to arrange posting out the correct pair right away. We will also offer you a further discount on any other order you place should you chose to try our services again. This is a very uncommon error on our part.

You also mention about the second pair of shoes being posted to Beijing, this is not the case. I can only presume there was an issue with the Royal Mail sorting office which has now been corrected after the time you checked as the shoes are now showing correctly as being in Hong Kong. We posted to the same address as requested but Royal Mail appear have made a mistake, this was out with our control but apologies all the same.


Kind regards,

Graham - Goodstead

Valorada con 5 estrellas sobre 5

Brilliant

My order was delivered from the UK to Australia extremely quickly. The product was genuine and extremely well priced with all the relevant packaging. Thank you very much

18 de junio de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant online store with great products and excellent customer service.

I'm a big fan of pointer footwear and struggle to find suppliers of women's pairs. Goodstead has a great selection and I will definitely return to the website should I be looking for more clothing or shoes.

My only quibble is I paid extra for next day delivery but the shoes arrived two days after ordering. No big deal, I have previously bought Pointer footwear from Germany which takes a week.

I will recommend the store to friends and next time I'm in Edinburg I'll pop by.

29 de mayo de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great jacket, great service

I knew I wanted this jacket when my friend bought one, but I needed it in a different colour (she's a readhead and I'm a brunette). I nearly gave up and then I found it on the Goodstead site, and in my size! Really pleased and will shop here again.

25 de mayo de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable and well-priced store

Goodstead - I have only used the online store not the Edinburgh shop - are efficient, and have a large, well-priced stock, good range of sizes and a more or less permanent sale. They are usually a few pounds cheaper than other designer online outlets and they deliver quickly, and for free or very cheaply.

21 de mayo de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great!

I always have every confidence when ordering from Goodstead - great and speedy service!

21 de mayo de 2012
Opinión espontánea

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