Went into the Bakewell store today, looking for footwear was served by James. He was very pleasant, helpful, knowledgeable and a pleasure to do business with and went above and beyond. Thank you, Jame... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónRutland Square Unit 3, DE45 1BT Bakewell, England, GB
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Consulta las opiniones de los clientes
Went into the shop today and received excellent service from Toby. He was both friendly,and very helpful with the purchase of my new walking shoes. I would have no hesitation in recommending this stor... Ver más
La empresa ha respondido
Went in looking for Yak Trax, sealskin socks and wetsuit wash, came away with having ordered the wash and purchased the other items. Staff were friendly and helpful, signed up for the store card and i... Ver más
La empresa ha respondido
I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Acerca de GO Outdoors - Bakewell (Express)
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Rutland Square Unit 3, DE45 1BT, Bakewell, England, Reino Unido
4,8
Excelente
125 opiniones
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Bakewell store
Went into the Bakewell store today, looking for footwear was served by James. He was very pleasant, helpful, knowledgeable and a pleasure to do business with and went above and beyond. Thank you, James.
13 de marzo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
I was served by James and Zach who went…
I was served by James and Zach who went out of their way to search for stock to meet my needs. They were very pleasant and friendly and a credit to the Go Outdoors brand
10 de marzo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great experience in store today
Great experience in store today. Easily found what I needed and was served by James who was super friendly and efficient
Thank you!
10 de marzo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Went into the shop today and received…
Went into the shop today and received excellent service from Toby. He was both friendly,and very helpful with the purchase of my new walking shoes. I would have no hesitation in recommending this store to my family and friends.
6 de marzo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Went into the Bakewell store today
Went into the Bakewell store today , and couldn’t of asked for more , all the staff were lovely , but James went above and beyond to help me with what I needed and all the questions I had . Will definitely recommend this store to friends and family. Thank you
25 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Awesome service
Awesome service. Thankyou Roger & James for your friendly and expert advice.
21 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Amazing service from James and Tom when…
Amazing service from James and Tom when me and my dad poped in today for a last minuet shop for t-shirts before going camping, helped me pick out a good pair of shoes and were very friendly when i was picking out shirts! :)
18 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
New walking shoes
Roger was very helpful helping my wife choose some new walking shoes and suggested good accessories.
He was polite and not at all pushy, would definitely shop there again.
31 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My daughter and I went into the…
My daughter and I went into the Bakewell shop to buy some new walking boots for her Christmas present. Toby,Tom and James were very helpful in choosing the right boots for the right price. A very happy daughter. Many thanks. Mark
27 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Roger helped us in selecting coats for…
Roger helped us in selecting coats for my wife and myself. Helped recovering tags so we could try comfortably and advising of the member card. Nothing was too much trouble and he’s a credit to your company
22 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Bakewell Out Doors Shop
Very helpful & pleasant service from James. He went out of his way to make us feel welcomed. Would highly recommend you go to this shop if you can. 5*
22 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
I visited the shop to purchase some…
I visited the shop to purchase some walking boots. The gentleman was knowledgeable and helpful.
22 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Waterproof footwear.
Brilliant service; good advice on waterproof footwear
17 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Real people and real service
Went in looking for Yak Trax, sealskin socks and wetsuit wash, came away with having ordered the wash and purchased the other items. Staff were friendly and helpful, signed up for the store card and immediately saved on all three purchases. What’s not to like. Better than an online experience any day.
11 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
A very straight forward exchange experience
We were assisted today by Morgan, in the Bakewell store. She patiently helped me exchange some waterproof trousers, finding different sizes until I found a pair that fitted. This was much appreciated
Thank you 😊
11 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Knowledgeable staff
Roger and Tom provided a brilliant customer service. Kitted out with a new ruck sack, pants, gloves and gators. Great advice offered based on my needs. Wouldn’t hesitate to recommend. Much better than Mountain Warehouse around the corner.
9 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tidy organised shop friendly and helpful staff
Tidy organised shop. Very friendly staff. Asked to use fitting room and sales associate very helpful. Had a pleasant chat with another sales associate at the till. Very welcoming and positive store highly recommend.
4 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Boot purchase
James was incredibly helpful and sorted us with new walking boots. He helped us sign up to the go outdoors club saving is money on future purchases. Very friendly and knowledgeable. Would highly recommend.
29 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Roger was very helped us to find…
Roger was very helped us to find exactly what we needed
24 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
The sales assistant James was ultra…
The sales assistant James was ultra helpful whilst I was doing my Xmas shopping cannily helping me dupe the wife so she didn’t know what I was buying as it was a gift for her.
Great friendly and helpful staff.
22 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Bakewell (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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