Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Alisha served us today to a RAB down jacket. She was patient eager and knowledgeable. She advised us well as my husband was tall and thin and needed to try M and L sizes and they were all wired in for... Ver más
La empresa ha respondido
Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... Ver más
La empresa ha respondido
Aleisha was very helpful today. Pleased I found out exactly what I was looking for. Another great experience with helpful staff!
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Berwick
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Beside the A1167, TD15 2QT, Berwick, Reino Unido
- 01289 543120
4,9
Excelente
4 mil opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I’m not one for reviews but we had…
I’m not one for reviews but we had unbelievable customer service from the assistant Cheryl! So thank you Cheryl
16 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff member very polite…
Very helpful staff member very polite and friendly Cheryl
16 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great products at great value
I popped in to the store today to browse and definitely not to buy. However, I have the breaking strain of a kit Kat when it comes to buying walking gear. I bought a pair of Rab trousers in the sale. Great value and great staff, especially Cheryl who brought a smile to my face with her cheerful smile and great tips on how to deal with the mother-in-law; made my day.
15 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
What a lovely experience
What a lovely experience me and my son had today at Go outdoors. We met a lovely server called Cheryl. We spoke to Cheryl about my son going to china for a year. She was really really helpful and very nice. She is a HUGE asset to Go outdoors and the business
15 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Served By Cheryl lovey bubbly…
Served By Cheryl lovey bubbly personality..Made the visit enlven more enjoyable..Even did a little dance..😅
15 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Cheryl served me she was outstanding…
Cheryl served me she was outstanding very helpful and so pleasant would shop again.
12 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff in the Berwick on Tweed store
Staff in the Berwick on Tweed store, we're friendly, helpful answering all our questions one member spent over an hour with us looking for a tent.
5 de julio de 2026
Respuesta de GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We kregen hele vriendelijke hulp bij…
We kregen hele vriendelijke hulp bij het vinden van het juiste campinggaz én we kregen memberkorting omdat we uit Nederland kwamen. Dank Cheryl!! Groet Erwin en Adrienne
11 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable staff selling /…
Very knowledgeable staff selling / advising / guiding walking shoes. Guide what works for you, not company profits!
Cheryl at checkout is a star!⭐ Saved me a tidy sum. Maybe “another store card”, but well worth the guidance to take it. And for future visits!
Excellent staff.
11 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good location large stock staff…
Good location large stock staff friendly and helpful was served by Cheryl who was friendly and polite.
3 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Needed a few essentials whilst on…
Needed a few essentials whilst on holiday. This store is very well equipped, very helpful staff and dog friendly. Cheryl on the till helped us save money and was very pleasant and friendly.
11 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent service
Excellent service from Cheryl. Very helpful, polite and friendly. Took time to help us with our purchase. It was a pleasure to shop at Go Outdoors in Berwick-upon-Tweed.
6 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Welcoming staff and Mark in the shoe…
Welcoming staff and Mark in the shoe department was especially helpful.
8 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Berwick
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great service from mark
7 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Helpful and friendly
Cheryl and the rest of the team were very helpful and friendly, making our dog feel welcome in the store. Cheryl recommended lovely local walks which we took her advice and had a great day out with our dog Ronnie. Thanks for all your help. 😊🐶
7 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service, as always
The person on the checkout desk (Cheryl) was extremely pleasant and helpful, which added to the whole shopping experience. In terms of the store itself, it is well stocked with a broad range of products at good prices. Definitely our first port of call when seeking outdoor gear.
7 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I visited the Berwick Store on 6/7 and…
I visited the Berwick Store on 6/7 and was welcomed by staff as I entered.
I was served by a member of staff called Cheryl who was very friendly. While paying she asked if I had any other promotion codes that could reduce my total bill, which also included my Blue Light Card.(which I completely forgot about.) This gave me a further reduction which I was obviously happy with!
Thank you Cheryl from a very happy and forgetful customer!!😁
6 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service from Cheryl
6 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Personel adorable et à l'écoute
Personel adorable et à l'écoute. Étant en voyage pendant 3 mois, Cheryl a su m'aider comme il fallait.
Merci
6 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Berwick
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
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