Abbie helped me choose the right pair of walking shoes that fitted my requirements and budget. She was knowledgeable, helpful and patient with my fussiness. Eddie assisted her in swapping my shoes whe... Ver más
La empresa ha respondido
Localización
Cambiar localización32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB
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Consulta las opiniones de los clientes
Went to the store today as urgently needed some waterproof trousers. Abbie directed me to the right area and explained the advantages of having a membership card. Great service and the one shop I’l... Ver más
La empresa ha respondido
Trying to order 2x Compass e bikes on sale and website not accepting membership for discount. Spoke to Adam Lynch at Birkenhead store who not only ordered 2 bikes in for me to collect but also spoke... Ver más
La empresa ha respondido
I rang ahead to prior to making a visit to store. Adam was both helpful and informative. He provided information about two differing BBQ's including a description and price when I asked.... Ver más
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Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Birkenhead (Express)
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, Reino Unido
- 0151 559 3381
4,9
Excelente
1 mil opiniones
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Made the experience very enjoyable
Both Mimi & Abvie were polite attentive and professional. Credit to the company. Well done girls
3 de marzo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Walking trousers
Went in for a pair of walking trousers. Had exactly what we needed. No sales pressure and Chris was very helpful and great attitude.
28 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
brilliant service
brilliant service. great store, thank you Adam for expert advice. Will definitely be shopping there again soon. 😁😁😁
27 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Chris who served me was extremely…
Chris who served me was extremely polite and pleasant great customer service. Happy with my visit.
28 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Birkenhead (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service chris
Chris who was working approached myself and was more than helpful even signing me up for a members card to save me money, will definitely be back
21 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The staff at GO Outdoors were fantastic…
The staff at GO Outdoors were fantastic especially Adam for putting up with me coming back and hassling him to order another coat the same as mine for my sister. Wonderful patience with me. Thank you 😊 as I'm made up with my Regatta
20 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Abbie's knowledge was excellent
Abbie's knowledge was excellent, really helpful for my son's trip up Snowdon. She could relate to him and talk from experience.
An enjoyable shopping experience
Well done!
18 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful staff
Spoke to Adam who advised he would order trousers i wanted, they were out of stock in the shop, they arrived within 3 days.
Excellent service
9 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
excellent customer service
Looking to buy trainers seen on rack at doorway on 19/2. Went upstairs, young fellow with glasses (no name on receipt but no.006? & purchase @ 10.16) cdnt have been more helpful -happy to help, jovial, polite, no rushing me yet no time wasting, a perfect example of staff being there to help the customer.
If you have awards for your staff he should def get one!
19 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Was served by mimi very lovely smile…
Was served by mimi very lovely smile very welcoming fantastic service
14 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent Experience
I bought a water-proof pair of 👞 but noticed it opened from the front & rain started to get in wetting my socks. I passed by the shop & had some free time so went in to enquire. I was met by Adam. He checked my purchase and advised due to a fault in the shoes I can have an exchange. He helped me find a new pair & was very patient and helped me until I found a pair I liked. He was very helpful and knowledgeable and provided me with excellent customer service. I love my new shoes which is as nice as my old one. Thanks a lot Adam
17 de febrero de 2026
Opinión espontánea
Staff very helpful and knowledgeable We…
Staff very helpful and knowledgeable We were served by Abbie and helped by Chrisworth a visit
15 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Bootle nil Birkenhead ten!
After walking out of the Bootle store in Liverpool earlier in the day due to really poor customer service, it was an absolute delight to meet Chris in Birkenhead. He was so friendly and helpful, his customer service was outstanding and he went above & beyond checking stock at other stores and giving us plenty of advice on products.
15 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Helpful shop assistant
Excellent service from Mimi who assisted me in my purchases. Always smiling and helpful
13 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service from Abbie…
Excellent customer service from Abbie and Mimi. My wife and myself got everything we came in for.
13 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amazing
I went to Birkenhead store and Abbie went about and beyond to help me with my choice.
13 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great shopping experience …
Chris and Mimi were a great help when shopping for base layers. Very knowledgeable, friendly and kind.
4 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service from Jack and Chris
Great service from Jack, and then Chris... each in their own style.
Jack quietly and unobtrusively followed us up the stairs whilst we looked at footwear, and when we needed his help he was quick, attentive and polite.
We then went to the till, and despite not having our member card with us, Chris found us online quickly, and proceeded to serve us in a friendly and efficient manner.
Well done to both.. we would fully recommend shopping here!
8 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Fantastic member of staff very…
Fantastic member of staff Mimi..very knowledgeable and helpful
7 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Birkenhead (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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