GO Outdoors - Birmingham (Express) Opiniones 

236
TrustScore: 4.5 sobre 5

4,7

35 Union Street, B2 4SR Birmingham, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went in for some ladies walking shoes, had tried other well known shops but couldn’t find any suitable. We found some after trying several pairs on. Nothing was too much trouble for Alan, he was helpf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff were friendly and welcoming who were working just inside the door. Good to see eye contact and acknowledgement when walking in door. Liaised with three staff who were able to provide me w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’m sorry I don’t know the name of the chap who helped me (he was Chinese) but he was so lovely and super helpful! Knew his stuff, gave unbiased advice and didn't up-sell - quizzed me on what I woul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the store to buy 2 very expensive waterproof coats. Jade & Kyro were very knowledgeable and helpful, even advising us the joining GoOutdoors could get us a discount. We saved quite a bit and... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Birmingham (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • 35 Union Street, B2 4SR, Birmingham, Reino Unido

  • 01212 271996

4,7

Excelente

TrustScore: 4.5 sobre 5

236 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(236)

35.496 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Go Outdoors Experience…

Staff was helpful and made me aware of the membership benefits which includes latest products and promotional offers. Also, really nice and affordable items to select from available in the store.

25 de febrero de 2025
Opinión espontánea
Logotipo de GO Outdoors - Birmingham (Express)

Respuesta de GO Outdoors - Birmingham (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

I would like to thank lamisha from the…

I would like to thank lamisha from the birmingham branch and her. Co worker.
Looked after me. Thank you

24 de febrero de 2025
Opinión espontánea
Logotipo de GO Outdoors - Birmingham (Express)

Respuesta de GO Outdoors - Birmingham (Express)

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

rip off pricing

was browsing in the Birmingham store saw a jacket i wanted took it to the till to pay and the price was £70 i asked why the price was £39 on the jacket and was told if i pay £5 to join the special club i did not want to join i get the discounted price or if i did not join i would pay £70 so i joined the special club and they sold me the jacket for £39 the extra £5 will help the company boss pay for his expensive lunch at the savoy due to this companies rip off methods every other company has a loyalty card scheme you do not pay for but go outdoors at this rate will be bankrupt hopefully pretty soon and then i will happily shop here when its all 90% off until then i will never bother shopping here again RIP OFF PRICE LABELS!!!!!!

8 de febrero de 2025
Valorada con 1 estrellas sobre 5

RIP off prices

Went into the Birmingham branch to buy a fleece at £39 when I got to the counter the price was £70 unless I joined their club for £5 and I could have the fleece for £39 or not join there stupid club and pay £70 and according to the receipt I saved £31 for being in their special rip off club by paying the extra £5 with stupid games like this you have lost a loyal customer forever enjoy your descent into bankruptcy for ripping customers off.

2 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The staff know their stuff

I got served by Chloe who was very polite and friendly for her front of house service. She knew exactly where the product was that I enquired about, and also had the underpinning knowledge to answer any questions I asked

25 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

FRIENDLY AND EXPERT SERVICE

Called into GO OUTDOORS (GO Express) in Birmingham city centre. I was expertly advised by LAMISHA, a very friendly, knowledgeable and thoroughly professional member of staff who helped me to decide on which pair of walking shoes to buy. Very helpful throughout the whole buying procedure making it an enjoyable experience. To be commended.

27 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from Alan

Fantastic service from Alan, he was very helpful in assisting with my purchase of a new sleeping bag. He guided me through the process of the membership to get a hefty discount on the product. Excellent 5*

24 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lamisha is a credit to your company

Lamisha is a credit to your company. I recently visited your store and Lamisha could not of been more helpful. She helped me to find a top that my husband had been searching for . She was a delight and delivered her service with a smile . Thank you so much for your help .

22 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful

Staff were really helpful and polite.

22 de enero de 2025
Opinión espontánea
Logotipo de GO Outdoors - Birmingham (Express)

Respuesta de GO Outdoors - Birmingham (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The North Face Sangro Jacket

I was served by Jade, she was professional, courteous, helpful and polite at all times. GO Outdoors - Birmingham is extremely fortunate/lucky to have a person like Beverley in their employ, because as long as you keep employing professional, polite. helpful and courteous staff like Beverley, I will continue to come to GO Outdoors - Birmingham for all my GO Outdoors needs.

20 de enero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Popped in for a pair of sunglasses and…

Popped in for a pair of sunglasses and signed up for the member's deal. The colleague was very helpful and patient with me making my choice, gave me my member's card as well as 15% off my first purchase and £5 off my next one. Explained the yearly membership really well but not until after I purchased. I felt like if he would've told me these benefits of becoming a member I wouldn't have gone to Argos around the corner to check out their offers. Can't remember the name of the colleague but he was really helpful and polite.

17 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was served by ED

I was served by ED, who went to search for my size coat as there was none left on shop floor he was very welcoming and polite an got me exactly what i needed thank you i am very happy with my coat 🙂

11 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kyro & Ed…

On 11/1/25 we were served by Kyro & Ed in the town centre shop. Their customer service was excellent. They searched and unpacked a new order to find the size coat my husband needed. You were a credit to your store, thank you both.

11 de enero de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más