I had very specific needs when choosing a climbing rope, especially given the weight I needed to carry on my expedition. Mariam went above and beyond to meet my requirements with a warm, proactive att... Ver más
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I had very specific needs when choosing a climbing rope, especially given the weight I needed to carry on my expedition. Mariam went above and beyond to meet my requirements with a warm, proactive att... Ver más
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Mariam - in the walking boots department - was amazing. I explained a problem with my son's feet and the support he needed, and she immediately was able to recommend things that would help. We cam... Ver más
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Item faulty when used for 1st time. Returned to store, unfortunately lost receipt but could locate purchase from membership card. No stock in store, staff unable to order it in for me as replacement,... Ver más
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Ted was a genuinely nice guy, knowledgeable on the products and helped me pick out an affordable selection of gear to suit my budget. Thoroughly appreciated and would recommend Go Outdoors to anyone.... Ver más
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Tramway Road, Bath Road, BS4 3DS, Bristol, Reino Unido
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Found what I needed, quick efficient service at checkout

Respuesta de GO Outdoors - Bristol
Went to Go Outdoors on a bank holiday Monday where John went above finding an item we specifically wanted, and had checked stock levels online, in recent delivery.

Respuesta de GO Outdoors - Bristol
Had to query the price of a pair of boots I brought. Mia the advisor was very helpful in explaining the price difference was due to needing to be digned up to their store card. She dealt with this forme by me purchasing the loyalty card promptly and reinbursed on my card the fifference in me the boot price, so I left a happier customer. Mia was polite, efficient and customer focused and dealt with my query quick and was also friendly throughout the transaction.

Respuesta de GO Outdoors - Bristol
Robin was great, helped me find some new walking shoes. Really helpful

Respuesta de GO Outdoors - Bristol
Go Outdoors at Brislington Bristol.
The Bike Supervisor Arans customer service is excellent. He’s professional in all aspects. It was a pleasure coming to a store where a member of staff had any knowledge & actually good customer service skills. This is rare.

Respuesta de GO Outdoors - Bristol
Karin went the extra mile to help us today. Having been told by a colleague that they didn’t have the particular chair we wanted in the store room, we found it said on line that they did so she went and checked herself and found them for us. Very happy with the service we received today - thank you.

Respuesta de GO Outdoors - Bristol
I was served today by a lovely young man called Harris who was so helpful with choosing boots and walking socks for my daughter who’s going to be doing D of E he was really polite and a happy member of your staff I would definitely look out for him again in store for more advice and help

Respuesta de GO Outdoors - Bristol
Once again excellent service from the guy called Andy in the fishing department always willing to help and give good advice

Respuesta de GO Outdoors - Bristol
Had a bicycle service this week and Aran couldn’t be more helpful. The service was great and his knowledge and communication was excellent

Respuesta de GO Outdoors - Bristol
excellent stuff big thank you to Andy Edwards for helping me with my camping gear and everything

Respuesta de GO Outdoors - Bristol
Robin was a great help when trying on walking boots, very efficient service and good advice. Sarah also very quick at the till.

Respuesta de GO Outdoors - Bristol
Andy at the fishing tackle counter was very helpful
And the prices are reasonable too

Respuesta de GO Outdoors - Bristol
Had Andy serve me at the till.
Helped me buy some fishing tackle. Great advice. Very friendly!!

Respuesta de GO Outdoors - Bristol
Great help from Billy and Adrienne helping purchase of a tent. Store was well stocked and the store was tidy showing the staff look after their customers and their purchases.

Respuesta de GO Outdoors - Bristol
Robin was very helpful in sorting out our needs to transport our tent to the coach station he went out of his way to to find a tent like ours.
At reg checkout SARAH explained the loyalty card and processed our order in a cheery way.
We are both over 80 it was great both team members took time to understand our needs . We will shop at tis store again please thank you you Ken penny

Respuesta de GO Outdoors - Bristol
Robin served as today,what a lovely polite and extremely helpful man,he was very knowledgeable and gave us very good advice
Jane

Respuesta de GO Outdoors - Bristol
The staff were very helpful and friendly, had a great deal on two camping chairs.

Respuesta de GO Outdoors - Bristol
Excellent customer service from Zoe today when I had a problem with faulty goods. I shop regularly at Go Outdoors Brislington and part of the reason is the staff are always helpful and friendly.

Respuesta de GO Outdoors - Bristol
Really nice people and very helpful

Respuesta de GO Outdoors - Bristol
Friendly and efficient service. Plenty of stock. The chap on click and collect and Harris in the till were both great.

Respuesta de GO Outdoors - Bristol
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