today I really needed some expert advice Tom and Emily really know there stuff Tom is clued up and lives a life climbing and camping in the most extreme conditions. The advice on the equipment I bough... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Had to make a bit of an emergency stop over to get husbands hydraulic bike brake fixed at go outdoors cycle section in Bury From the moment we met Tom the technician he gave us a verbal quote an... Ver más
La empresa ha respondido
Went in with my son who has just started fishing, something I know nothing about! We were served by Lee who couldn’t have been more helpful. He explained the essentials that my son needed all at a rea... Ver más
La empresa ha respondido
The store is spacious and well laid out. Staff are friendly. Bought a jacket today. Almost got charged £10 more as the till price was incorrect. Unfortunately the security tag had not been removed,... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Bury
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
52 Angouleme Way, BL9 0BT, Bury, England, Reino Unido
- 0161 393 9361
4,8
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lock down.
2.8.2026 i visited the bury store today, i brought my three year old with me, i had found an item i wanted so looked for a my size, my three year old ran off in a huge store and i could find him, i asked the ladies to help me find him, they did exactly what i asked like staying at the door to make sure no1 left with him, it got to the point where they were about to check cameras when i found him hiding behind some clothing. After everything was sorted they took me to the canteen to make sure we were both ok. I couldn't fault the ladies at the bury site. I shall 100% return (without my kids 😂) Thankyou very much.
2 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Had a great experience today being helped by Thando
Had a great experience today being served by Thando, has some trouble with my membership card but she helped me sort it all out. She had even remembered me from a previous visit and asked how I was doing at uni. Lovely staff
1 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Bury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I was given the bike off the display…
I was given the bike off the display but was they were building it in the back. You could tell the bike was off the stand as it was dusty, the seat was saggy and the rubber on the handle bars was peeling. Ordered another and was told it would arrive by 1st August (my son's birthday) still not had an email to say it's arrived. Also the security tag has been left on my helmet!!!
25 de julio de 2026
Respuesta de GO Outdoors - Bury
Our customers’ suggestions and experiences play a vital role in improving the shopping experience that GO Outdoors provides and we are grateful for your feedback.
It is saddening to know that the first bike ordered was not in acceptable condition and that your helmet had the security tag left on. This is not the kind of experience we would want for our customers and your comments will be passed on to the store in question.
We can see that the second bike ordered has now been collected and we do apologise that this order was delayed.
We hope that you will choose to purchase from GO Outdoors again in the future to provide us with the opportunity to improve upon the service received.
Kind regards,
GO Outdoors Customer Care Team
Fishing tackle.
Went into store with my grandson to pick up carp fishing gear for a family holiday. I was helped out extensively by Callum who took the time to ensure we got everything we needed at whatever price point was acceptable. I was dubious about going to a chain store rather than a local tackle shop but absolutely would recommend and will be going back.
31 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Bury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Lovely, helpful staff
The lady that helped my son find some walking boots was really friendly and helpful. Thando on the till was great with sorting a new membership card, she was really polite and made my son smile. Great experience.
31 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Lee was super helpful!!!
I had arrived at the Bury store and realised I'd left my purse behind! Lee explained he could find our members card from our postcode and when I mentioned i had a blue light card he very kindly showed me where to find the card on the app. He saved the day, thank you.
30 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I was served by two fantastic staff…
I was served by two fantastic staff members, Lee and Thando.
30 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great Customer Service
Great customer service from Lee to process my refund.
30 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Lee was great
Lee was great, really helpful and also helped me make a membership and save hundreds!! Will be back soon definitely.
30 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
keeping the staff cool in high temps..
they need to have more staff available when queues get as big as they were when i went...however staff was polite the store is large with everything to be found easy. it was also lovely and cool and a very hot day..so hats off for keeping the staff cool anyone going would be better to get a membership for the big discounts at £5 a yr it doesnt break the bank and the rewards are great..
11 de julio de 2026
Respuesta de GO Outdoors - Bury
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Fantastic service by the cycling team
Fantastic service by the cycling team - special mention to Tom who did a great job and went above and beyond. Would highly recommend
28 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Brilliant service
Brilliant service. We was served by Lee, he was extremely helpful in making sure we had everything we needed.
28 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent service throughout
The entire process, from ordering online to collection, was smooth and hassle free. I chose to have the bike delivered to the Bury branch, and the service there was excellent. A special mention goes to the gentleman of the bike department who built the bike ready for collection. Brilliant service from start to finish, thank you!
20 de julio de 2026
Respuesta de GO Outdoors - Bury
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Always a wide range and brilliant…
Always a wide range and brilliant members discounts
14 de julio de 2026
Respuesta de GO Outdoors - Bury
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good service
Special mention for Tony who was very friendly and helpful.
27 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Our experience at go outdoors
We visited go outdoors today since we was looking for a tent and all the workers were extremely helpful especially Tom who helped us out purchasing a tent, very friendly. Thankyou
27 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
5 star service from our tom
27 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Tom was a great help and so polite
27 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Bury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.