GO Outdoors - Bury Opiniones 

3777
TrustScore: 5 sobre 5

4,8

52 Angouleme Way, BL9 0BT Bury, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

today I really needed some expert advice Tom and Emily really know there stuff Tom is clued up and lives a life climbing and camping in the most extreme conditions. The advice on the equipment I bough... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had to make a bit of an emergency stop over to get husbands hydraulic bike brake fixed at go outdoors cycle section in Bury From the moment we met Tom the technician he gave us a verbal quote an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in with my son who has just started fishing, something I know nothing about! We were served by Lee who couldn’t have been more helpful. He explained the essentials that my son needed all at a rea... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The store is spacious and well laid out. Staff are friendly. Bought a jacket today. Almost got charged £10 more as the till price was incorrect. Unfortunately the security tag had not been removed,... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Bury

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • 52 Angouleme Way, BL9 0BT, Bury, England, Reino Unido

  • 0161 393 9361

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,8

Todas las opiniones

(3777)

35.808 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Spoke to Lee

Spoke to Lee, he was so helpful definitely made our shopping experience so much easier. Top guy

18 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

David B @ Bury = LEGEND!!!

Let me just say David B, what a guy! Me and my fella came in to exchange a tent because we bought a massive tent for a family trip but then our teenage kids decided they didn’t want to come and he could not have made this process easier, he was happy, helpful, cheery and couldn’t do enough for us. I wish that all the staff here were just like him, because he’s 100/10! Thanks so much David B for being amazing!

18 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great stuff

Was served by Callum and Lawrence up in the bike section, they were genuinely helpful and advised me well, thanks guys!

18 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Successful trip today helped by Lee

Successful trip today helped by Lee. Very patient with us at checkout doing multiple transactions and very polite. Prices were very fair thanks guys

18 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service

Everything was in stock, friendly staff and great location.

Served by Lee, really chatty, amazing customer service, very helpful and knowledgeable with products.

17 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Staff are lovley and try to help as…

Staff are lovley and try to help as much as they can.

17 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Item exchange

Bought some items on Thursday, got home to try them out to find one item wasn't sized as well as it advertised. Came back on Friday to exchange and was advised as this was a sale item, there was limited stock, but I coukd exchange it for items of same value. When I had made my choices, I took items to the till and was served by Lee who gave me all the information I needed about the return and also product sizing for future reference. A quick simple and easy process. Very happy with the service provided.

17 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Exceptional customer service

The store exchanged a pair of walking boots which had developed a fault (squeaking sole that got worse over a period of several months). This exceeded my expectations as I'd had the boots for about 10 months. This represents exceptional customer service. I am very happy with the exchange and hope these boots last me for years to come.

13 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great range of stock but struggled to…

Great range of stock but struggled to find the pumps for air tents. Staff were helpful and friendly. Was served by Lee who was great! and assisted by another but didn't catch her name.

15 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Callum was an absolute star

Callum was an absolute star! Buying roof bars when you need them ASAP, and have zero clue what you're looking for. Callum made the whole process incredibly simple. Outstanding customer service!!!!

16 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Spoke with Lee great customer service…

Spoke with Lee great customer service very patience

15 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Go outdoors fishing tackle experience

The staff were so helpful and accomodating and all 3 people I encountered especially Neil went above and beyond what I experience in most stores.As I'm disabled and basically had,had enough with the pain in my knees and hips, Neil mentioned something downstairs at the till which interested me and as I felt I couldn't manage another trip upstairs he went up and brought it down for me to look at. I also purchased that item which just shows that going the extra mile can mean further sales. An excellent experience with each member of staff being very dedicated,friendly and all appearing to enjoy their jobs.Also for somewhere I didn't know that actually sold fishing tackle,I will certainly be visiting again as I found it also to be very competitively priced too.

9 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

Great service, great product. Lee was great on the till and helpful

14 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Spoke to Lee

Spoke to Lee. Was amazing with setting up my new membership. Really helpful and lovely

14 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great Customer Service - Neil at Bury Go Outdoors

Bought a large tent from Go Outdoor in Bury 12/18 months ago and unfortunately one of the valves on one of the air arches had failed 😞. I called into store and Neil was super at understanding what had happened looking at the air arch and resolved my problem by sourcing a replacement air arch. All within a week. Thanks Neil! You are a credit to Go Outdoors. Great customer service

29 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Served today by Tom in Bury.

Served today by Tom in Bury.
Came in to buy a load of camping gear and some replacement poles for my tent.
Tom offered to not only replace, but then repair the existing poles and fit with the new. Meaning I wouldn't have the hassle of trying to do so myself.
I left Tom with the poles whilst I went off get other stuff. Came back and it was all done, behind the till and good to go.
Great service. And a great shop.

12 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Neil provided excellent customer…

Neil provided excellent customer service. A bike I purchased from the Wigan branch needed adjusting and unfortunately the bike tech was on his lunch. Seeing this was a quick fix, Neil made the adjustment and I was on my way.

5 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful on buying a new bike

Made a big ticket purchase of an electric bike today at Go Outdoors, so understandably I had a few questions. Tom was really helpful in answering them and offering advice. I feel confident that if I have any issues I'll be able to bring the bike back in and get any help I need. The entire process was easy, and I managed to get myself home on the bike afterwards! Feels great and I'm looking forward to using it day to day.

7 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant, helpful staff.

Well maintained store. Really helpful staff. We wanted to buy shorts for my husband and needed to renew my membership to take advantage of the membership prices. I also wanted to use the discount provided by my Blue Light card.
Two members of staff, Dave and Thando, were brilliant in helping me to navigate the process and they assisted us with ordering some shorts online too. They were helpful and very patient. Great customer service!
It’s a pity that when the shorts arrived they had marks on them so I had to get a refund.

29 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Dan was very knowledgeable and helpful

Dan was very knowledgeable and helpful, will shop again

6 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Bury

Respuesta de GO Outdoors - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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