GO Outdoors - Chichester (Express) Opiniones 

122
TrustScore: 4.5 sobre 5

4,6

South Street 4, PO19 1EH Chichester, England, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I made a special trip to buy the chemical toilet fluid which I’d checked the store had in stock. When I arrived at the store I asked 4 times for help as to where it was. I’d left my partially... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What an amazing experience getting the right boots at the get go! I thought the fit was good until tweeked with innersoles that support the whole foot especially the arches. Michel, although there cov... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were met with very friendly staff who were helpful in assisting us with choosing a new pair of walking boots each. Mason was particularly helpful and showed a genuine interest in our needs. He show... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Couldn't have asked for better service today in the Chichester store. We were served by Mason today and he was amazing! We went in wanting advice on purchasing several items of kit needed for Duke of... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Chichester (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • South Street 4, PO19 1EH, Chichester, England, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,6

Todas las opiniones

(122)

35.367 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

I visited GO Outdoors in Chichester today to purchase a pair of waterproof walking boots. The young man who served me was extremely professional. He was very knowledgeable about the product, courteous and respectful. It made the experience very enjoyable and I have no hesitation in recommending this company and branch for their excellent customer service. Many thanks.

5 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service at Go Outdoors Chichester…

Great service at Go Outdoors Chichester today. Mason was really helpful helping us choose suitable bags for a 6 week expedition to Central America. His experience and insights helped.

22 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

A firstime visit to GoOutdoors Chicester

My friend and I visited GoOutdoirs for the first time. We were greeted at the door which was opened for us by Mason. He showed us to the area we were interested in and could not have been more helpful. He was polite, professional and went out of his way to find what zi was looking for. It was an excellent experience. We will be returning on our next visit to Chichester. Only drawback was the ladies dept. was upstairs so we were not able to see other products as I am a wheelchair user. However, I am sure Mason would have brought down anything we wanted to see.

21 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Really friendly (but not over the top)…

Really friendly (but not over the top) service, thank you

21 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 3 estrellas sobre 5

Mixed service from staff

I rang Chichester store this morning as I realised that I had been given the wrong size shoes when I purchased them in the previous few weeks. The manager was really helpful and checked stock and confirmed I could exchange them for the correct size. On visiting the store today the staff assistant who initially served me appeared disinterested. He contacted the manager to came and help me with my query. During the resolution of my query the initial staff assistant was asked to get the replacement boots. He returned with shoes meaning the manager had to go and get the boots. The sales assistant assumed a position of leaning on the display totally unengaged with myself and another customer. When I informed him it had been boots and not shoes I wanted he couldn’t care less. He responded I did what I was asked. The manager resolved my issue and I left the store. On leaving my wife stated it was the same staff member who had sold me the boot originally and had given me the wrong size pair of the two sizes I was trying.

16 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant service ...ten out of ten

Brilliant service ...all staff were on the ball. Definitely quality products so I'm very happy around.

9 de febrero de 2026
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We received excellent service and help from Mason

We received excellent service and advice from Mason who was extremely knowledgeable and helpful.

12 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Wonderful understanding service from…

Wonderful understanding service from Darcy and the other two members of staff at the Chichester shop as I bought a sleeping bag for a rough sleeper. Thanks for your care and interest.

10 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tim served me and he was fabulous

Tim served me and he was fabulous. He was professional, efficient and friendly. Many thanks.

28 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I am registered blind and Mason offered…

My name is Pam. I am registered blind and Mason offered sighted guide assistance as soon as I walked in the shop. He went out of his way to offer advice. He was very very patient and gave a first class experience. I would highly recommend Go Outdoors and Will be mentioning them to 4SIGHT the local blind society. Thank you.

3 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I urgently needed a sleeping bag for an…

I urgently needed a sleeping bag for an expedition tomorrow. Go outdoors really helped me get what I needed and fast. Mason really did his best to help me and I am really appreciative.

25 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Outstanding Customer service and product knowledge!!…

Couldn't have asked for better service today in the Chichester store. We were served by Mason today and he was amazing! We went in wanting advice on purchasing several items of kit needed for Duke of Edinburgh expedition and Mason was so knowledgeable, helpful, kind and took us through every item on the list. Thank you so much, I've never had such good customer service and I will definitely be recommending. Outstanding customer service which is very rare nowadays. Thank you Mason.

23 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I needed to replace my walking boots…

I needed to replace my walking boots and want some advice on lightweight shoes. I got some excellent advice and support from the team including their own experiences.
Bought a pair of Solomon’s, not the cheapest but I live in these things, especially in winter.
Thank you.

20 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I had great advice and help from Mason…

I had great advice and help from Mason and Tim today buying a waterproof jacket. I then went to 2 other shops which were no help at all and came back. Mason explained in great detail looking after the jacket i was wearing and the jacket i was buying. I walk a lot and it was important i got the right one. I would strongly recommend buying products from Go Outdoors and i shall very highly recommend them.

22 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tim served me and was very polite and…

Tim served me and was very polite and helpful. He was able to find exactly what I needed, having checked with a senior member of staff, and also helped me save money by encouraging me to become a member. A very good device. Thank you.

10 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

First class service

First class service. We were served by Mason who as well as being fluently knowledgeable in the equipment on offer, was proactive, friendly and efficient. Top notch!

30 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

knowledgeable staff

knowledgeable staff help me chose the right booth for my needs. Also helped with after care products. Their advice was lead by my questions and I did not feel pressured in to buying any product, which I had experienced in other retailers

30 de noviembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Top notch customer service

I was served by Annabel who was very helpful, nothing was too much trouble for her, and very knowledgeable about waterproof walking shoes. I bought them and I will be back again. Top notch customer service!

3 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I looking to replace my old walking…

I looking to replace my old walking boots, I was acknowledged as I walked in but not pestered left to look which I was happy with, I asked Annabel for my size boots in the ones I originally choose, but not quite right, I think I tried on 6 pairs before making my choice, Annabel was patient and knowledgeable about all aspects of the boots also recommended new insoles as I found the originals a bit flat. The in store range was good, but the service I received was excellent, thank you Annabel.

28 de noviembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I needed help with walking shoes

I needed help with walking shoes. Annabel asked if she could help & was extremely knowledgeable, patient & kind. She was excellent & I bought the shoes. Thank you Annabel

18 de noviembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chichester (Express)

Respuesta de GO Outdoors - Chichester (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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