GO Outdoors - Coventry Opiniones 

2337
TrustScore: 4.5 sobre 5

4,6

Canley Road, Canley, CV5 6RN Coventry, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went here the other day to upgrade and add to my camping equipment, everything was fairly straightforward to find and when I came to the tills, Sarah helped me out massively. She got me signed up to t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very poor item purchased via click and collect. Returned item back to store and staff were unhelpful and unfriendly. I am still waiting for an email stating I returned to store Even though returned it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent quality and wide range of products. Really good prices, often cheaper than online. Great customer service. The particular item I wanted is £5 online. In Go Outdoors it was 97p. My memb... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Coventry

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Canley Road, Canley, CV5 6RN, Coventry, Reino Unido

  • 02476 933728

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,6

Todas las opiniones

(2337)

35.714 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great store

Great store, sadly they didn’t stock the item i wanted, the staff were helpful once we eventually found someone.Ended up buying from a different retailer online which i don’t particularly like as i prefer to try on before buying.

27 de enero de 2026
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great personal service

Dan was absolutely brilliant, provided great advice and took the time to discuss options

2 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

A great store experience

Went looking for two items.
1) walking trainers - good choice of options; really informative advice from Ed, who sought out other sizes and options, was brilliantly pleasant and not at all pushy. Good price for what I bought too.
2) nose weight gauge - found exactly what I wanted, where I expected it to be. No hassle!

2 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

When visiting your store I was…

When visiting your store I was interesting in learning what shoes would help my trail running be more comfortable. I was kindly greeted by an extremely helpfully employee called milly. She identified what shoes would be best for me. She was extremely helpful and well mannered. She made my shopping experience very easy.

1 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service from Sarah

Great service from Sarah. She was patient and professional whilst conducting a refund which wasn't straightforward and then provided prompt and courteous service. Our dog now loves her too! Great products at competitive prices and friendly staff, visit the Coventry Go Outdoors store; you will not be disappointed.

29 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Millie was so patient and helpful in…

Millie was so patient and helpful in getting my daughter walking boots for gold d of e. Really knowledgeable and friendly.

25 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent helpful staff

Excellent helpful staff. Everything you need in the store

18 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Got lots of help and advice from…

Got lots of help and advice from Phoenix.

18 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I enjoyed my visit to this store!

The store was clean and tidy with all products for sale well presented and labelled. I was served very quickly by Ed who explained that I could renew my physical discount card in store, rather than have a digital version as offered online. Ed was knowledgable and charming, giving an excellent service that gave you an incentive to visit the store again soon

12 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Although it was the evening and the store was quiet, the staff were very joined up and helpful. Excellent service

8 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Today Dan at coventry helped out alot…

Today Dan at coventry helped out alot with ice tools. C
Definitely pop in to have a chat with him . Excellent service A+

6 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great experience

We had a great experience at Go Outdoors Coventry. Even though it was the sales season, the shop was well organised. We were looking for a pair of hiking boots, and Milly was extremely patient and helpful, guiding us through the options and helping me find a brand and pair that fit my slightly wider feet perfectly. Thank you!

4 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Lovely fella called Ed, helped me out when buying camping gear.

3 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Very helpful and knowledgeable staff. Excellent customer service!

22 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

GO-OUTDOORS FISHING DEPT, COVENTRY, GREAT SERVICE, GREAT PRICE

Visited Fishing Department, COVENTRY
Was helped by ISAAC, who advised and helped me, with the purchase of Fishing Rods.
ISAAC is very knowledgeable young man, Very polite, Friendly and easy to talk to, he is also very into Fishing himself.
ISAAC is a real asset to the team at Go Outdoors, Coventry Branch....
Would also like to say a big Thank you to all the Staff at Coventry Go Outdoors, on the many visits to your store, Great service, with a Smile.
Merry Xmas 🎄🥳 to all and Thanks again......Tony

19 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great staff

Great staff, Millie helped us find the right boots and there was a big selection.

14 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Needed a replacement pair of boots…

Needed a replacement pair of boots because the ones I’d bought in September were faulty. Ordered Berghaus for collection. They were waiting for me and no quibbles about a refund on production of receipt for the faulty pair. Excellent service from all staff I dealt with and will definitely go back.

14 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service…

Visited today to buy a new waterproof for my elderly mum in law
Very helpful service from Ella who helped us get the right jacket
Thanks so much

13 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Had excellent customer service from…

Had excellent customer service from Brad. He was so knowledgeable and helpful with my husband trying to find a jacket. We were so grateful for his patience, help and support.

7 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

Please can someone answer the phones

Please can someone answer the phones. Rang more than 3 times this morning after a product - no answer. Drove 40 mins to where we got there and the item was not in stock. Loads of staff on shop floor

7 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Coventry

Respuesta de GO Outdoors - Coventry

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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