Staff very friendly and helpful. Great choice of products, prices good for Go outdoors Card holders. Online needs tweeted, online saying card expired when it wasn't. Checked in store and was told it... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I was in store to collect a parcel that UPS had dropped off there, then I got distracted and started looking around! I was served by three different members of staff, all of whom were friendly, courte... Ver más
La empresa ha respondido
It is a nice big shop with gear for different outdoor activities. It is always nice to just browse the shelves and it's very likely that one will find something needed or a good present, especially on... Ver más
La empresa ha respondido
Such a variety of reasonably priced necessities for any adventure. The discount really helps. Jane on the till was patient and helpful
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Edinburgh
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Unit D, 65 West Harbour Road, EH5 1PW, Edinburgh, Reino Unido
- 01313 706885
4,8
Excelente
3 mil opiniones
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Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Jane was at the till very kind and…
Jane was at the till very kind and helpful
14 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great range and very helpful staff
Great range and very helpful staff, particularly Jane.
14 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Jane was at the till very helpful and…
Jane was at the till very helpful and friendly
9 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Jane made our visit really worthwhile
Jane made our visit really worthwhile, she got us a big discount abd she was very helpful
8 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Worth the journey!
Travelled from the Scottish Borders to Edinburgh Go Outdoors. Well worth it! Helpful staff, good selection of mens Berghaus, Rab and North Face fleeces and tops. Good prices too with members discount.
7 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Brilliant…love this place for all…
Brilliant…love this place for all camping and outdoor clothing needs..helpful staff including Isla on till..
25 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Arran was so so helpful what a gem!
3 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Go here
Very helpful staff and a huge range of quality goods at great prices to choose from.
27 de mayo de 2026
Respuesta de GO Outdoors - Edinburgh
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Thanks to Jane for her advice and…
Thanks to Jane for her advice and assistance
2 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The staff are very polite and helpful.
The staff are very polite and helpful.
They do their best to help customers to solve the problems rapidly.
25 de mayo de 2026
Respuesta de GO Outdoors - Edinburgh
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Jane was very helpful at checkout
Jane was very helpful at checkout, thank you!
8 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Most helpful staff and huge amount of stock
Jane was most accommodating and made my buying experience an absolute pleasure.
1 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Came into the Edinburgh branch today…
Came into the Edinburgh branch today for a good amount of items, eventually needed a little advice and thankfully Stuart was on had with excellent advice, very honest when it came to what was best for my wife’s first camping experience. I’m so used to “eating mud and sand’ so was great to have the advice for a more comfortable experience. Will be back no doubt.
30 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Highly recommend!
We are visiting from USA and needed a couple of items for our trip to the Highlands. We weren't familiar with this store but wish we had it back home. Selection was fantastic and staff was so friendly and helpful, especially Oran! Thank you!
30 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I was served by Julia very very helpful…
I was served by Julia very very helpful even after asking for.my military discount after shes donw the till my bad so very nice helpful lass
21 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Waterproof Jacket
Came in looking for a new rain jacket and Evan was extremely helpful. He was very knowledgeable, knew what he talking about and gave excellent customer service!
24 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Incredibly helpful and knowledgable…
Incredibly helpful and knowledgable staff. Took time, thought it about, and gave great advice. Thanks Stuart!
23 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Easy and affordable
Easy and affordable. Great service from Isla!
22 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent service received from a young…
Excellent service received from a young member of staff who assisted me in my search for graingers repel
21 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Edinburgh
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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