After calling the store to check stock, Evan very kindly offered to put a tent and the extras by for us. Decided to head over before closing this evening to collect asap. Served by Evan and Kia t... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
After calling the store to check stock, Evan very kindly offered to put a tent and the extras by for us. Decided to head over before closing this evening to collect asap. Served by Evan and Kia t... Ver más
La empresa ha respondido
Visited the Gloucester store for some sandals for my partner. We waited a while but then a young man came along asked him for a size 11 in the pair my partner had chosen he kindly got them, gave us th... Ver más
La empresa ha respondido
I popped into the Gloucester store and received outstanding service from Andrea right from the start. I was worried about doing a like-for-like exchange without a receipt, expecting it to be a bit o... Ver más
La empresa ha respondido
Had exactly what I went for, but I really dislike the pricing structure: a 33% saving if I signed up as a ‘member’. First time in GoOutdoors for ten years and this is the reason! I could have saved... Ver más
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa

98 - 108 Barton Street, GL1 4DZ, Gloucester, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Went into Gloucesters Go outdoors yesterday to purchase a dryrobe. George went up and beyond to help what a lovely lad.

Respuesta de GO Outdoors - Gloucester
Served by Chad, took the time to help us properly and was really nice and informative! Cheers chad!

Respuesta de GO Outdoors - Gloucester
Easy to find what I wanted and Emily on the till was lovely and polite too

Respuesta de GO Outdoors - Gloucester
I went in to buy walking boots after my 12 year old boots finally died. Not surprisingly, boots are very different these days. Bradley was an amazing member of staff, very knowledgeable for his young age. He patiently advised me, bringing boots that fitted my criteria and my awkwardly shaped feet until he finally found me a pair that fitted. A very positive experience, for something I was dreading doing!

Respuesta de GO Outdoors - Gloucester
Libby the assistant who helped us find our correct purchase was very helpful and friendly where as the girl on the checkout was officious and condescending. I believe her name to be Kia.

Respuesta de GO Outdoors - Gloucester
Very good experience easy to order want i wanted.
Only bad part was time it took to be delivered.

Respuesta de GO Outdoors - Gloucester
Found everything we needed. Served by Kia who was friendly and efficient.

Respuesta de GO Outdoors - Gloucester
Amazing visit, Hubby needed some stuff for tramping in his truck. We were served by Chad at the Gloucester branch, he was so kind and helpful. Found my lost go outdoors card online, so we could have the club discount. Like I said amazing service and very kind staff.

Respuesta de GO Outdoors - Gloucester
George was super patient and helpful whilst I chose some replacement hiking shoes.
Thank you.

Respuesta de GO Outdoors - Gloucester
@Chad was a massive help with finding tents and accessories, he utilised the companies sales to give me a lot more product for far less then my budget
@patrick was also a gem on the tills very understandable of the 2 toddlers and the autistic teen, great service all round

Respuesta de GO Outdoors - Gloucester
Great service by the young man in charge of footwear, I tried some footwear on and unfortunately they were too big, I carried on shopping and he later came and found me saying he found some that might be my size,i tried them and they were a great fit.Also got a nice discount at the till, Cheers Kia,Poppy, George

Respuesta de GO Outdoors - Gloucester
Kia was fantastic , unreal customer service and she was so friendly. She’s a real credit to the company and I will likely come back to buy all of our 4 children’s hiking boots due to Kia. Outstanding service from a professional and polite member of staff 10/10. Thank you Kia for helping me to get the Swiss Army knife champ today

Respuesta de GO Outdoors - Gloucester
Very happy with the wetsuits and with the quick delivery service and subsequent return - bought 3 x wetsuits knowing 2 would fit the 2 people that needed and 1 could be returned to the shop

Respuesta de GO Outdoors - Gloucester
I was looking for a pair of boots suitable for metal detecting over difficult terrain. Chad, the assistant. was knowledable, helpful and honest. He wanted me to leave the shop with the right product for me and not just sell a pair of boots.

Respuesta de GO Outdoors - Gloucester
Chloe helped me find a pair of hiking shoes, she was so helpful and patient making sure I had the right size and fit for what I needed with my wide feet! Thank you so much!

Respuesta de GO Outdoors - Gloucester
Very helpful guys in the Gloucester store helped us out tremendously. Within ten minuetes of us explaining or problem we were sorted and on our way.
Big thanks to Libby and George. Well done Gloucester gang.🥰

Respuesta de GO Outdoors - Gloucester
Straight forward to do a return of online order items. Very helpful assistant who tried to find out if I could have a refund or replacement of a faulty item however manager said this was not possible because of out of guarantee time frame. Not a surprise to me, but at least the assistant tried.

Respuesta de GO Outdoors - Gloucester
We were looking for a shelter to replace our very old gazebo. The store is very big and comprehensive. Lucky Libby came to our rescue and found what we were looking for and put it by as we continued looking around. Great customer service. Thank you Libby

Respuesta de GO Outdoors - Gloucester
Great service at the Gloucester store. Thank you.

Respuesta de GO Outdoors - Gloucester
George was fantastic today, he was so helpful in helping find a new pair of hiking/running trainers. Unfortunately the ones that I liked were either too small or too big (I'm in between sizes) but George got so many different pairs for me and was very informative. Go outdoors you are lucky to have such a dedicated member of staff. Thank you again George.

Respuesta de GO Outdoors - Gloucester
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.