Staff were extremely friendly and helpful. I went in to buy some walking boots for my wife The lady who was on that section helped me out a lot. I explained what I needed the boots for and she gave... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Staff were extremely friendly and helpful. I went in to buy some walking boots for my wife The lady who was on that section helped me out a lot. I explained what I needed the boots for and she gave... Ver más
La empresa ha respondido
Every time I come to Go Outdoors in Harlow all the people working there are extremely helpful with their guidance, patience and general customer service. Today it was a man called Warren who assisted... Ver más
La empresa ha respondido
Harlow store for Go Outdoors was great! And we had a great experience thanks to the help of an employee named Maddie, very helpful and efficient, even when we made a pricing mistake on our side, she... Ver más
La empresa ha respondido
I needed new hiking boots. There is a good selection of various brands. I was helped by Kris, who was very knowledgeable. After he ascertained what I actually walk / hike he recommended a specific boo... Ver más
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa

Princes Gate Retail Park, CM20 2SU, Harlow, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I recently visited the GO Outdoors store in Harlow and was disappointed to find that the fishing equipment section was not adequately stocked. I have come to expect this location to be replenished regularly, so this was quite unexpected. Unfortunately, the lack of available equipment impacted my planned fishing trip.
That said, I would like to commend a staff member named Maddie, who was exceptionally welcoming and helpful throughout my visit. I sincerely hope that on my next visit, the fishing section will be fully restocked, as it has been in the past.

Respuesta de GO Outdoors - Harlow
Dee was fantastic. I used to have a membership, but wasn’t sure if it was valid anymore. She did a search for me and then made a new membership as mine expired. We even had a few laughs. Fantastic.

Respuesta de GO Outdoors - Harlow
Went to buy rucksack and boots for DofE today, we got Quest boots and Osprey backpack, and got great service from Tamzin. Great products and great advice. She made our life really easy, nothing was too much trouble.

Respuesta de GO Outdoors - Harlow
Dave in the Harlow store was extremely helpful and very patient and successfully found me a pair of walking boots. Thank you Dave

Respuesta de GO Outdoors - Harlow
We found a tent we really liked but couldn’t find it , we spoke with Jamie who was extremely helpful he searched high and low and eventually found 1 for us he was very determined to make our day , thankyou Jamie 10/10

Respuesta de GO Outdoors - Harlow
Dee was a legend! Super helpful even with lots of customers and very approachable. Thank you for your help you were great.

Respuesta de GO Outdoors - Harlow
Found just what I was looking for but stock levels were low & it took a bit longer for order to be filled, nether the less it arrived & I'm very happy with my purchase. On a recent trip to the Harlow store we purchased a tent & accessories , the staff were knowledgable & very helpful!

Respuesta de GO Outdoors - Harlow
Fantastic experience today at Go Outdoors Harlow. Would like to say a big big THANK YOU to Macey & Warren who made my experience that much better. Macey patience to show me around the store to find the items I needed and to help others to in such a professional way was brilliant to see. Macey’s knowledge was outstanding of the items I was looking for and she found help for me from another member of staff if there was something she didn’t know. Thank you it was lovely to meet you Macey. You were a massive help. Also a big thank you to Warren for his help at the cash point for helping me sign up to the discount card and helping me carry my items to the van. Warren was very friendly and happy to help without me asking him. Cheers Warren. Go Outdoors you have great staff and I hope these 2 members get rewarded for their fantastic service. There a credit to you team. I’ll be back again because of the great service.

Respuesta de GO Outdoors - Harlow
Great personal service from Jack Connor. Knowledgeable and took time to understand our needs.

Respuesta de GO Outdoors - Harlow
Conner helped us today in purchasing everything we needed for my son’s King Scout trip he was extremely knowledgeable of the products

Respuesta de GO Outdoors - Harlow
Never got an update on my order or email its ready for collection (yes it did check the spam folder), part of my order got canceled, got email and refund, went to the store next day and they had 30 pieces in stock. Bought it straight away. Week later i went in again as still hadn't received an email if ready for pick up. It was ready for pick up. Lady hand me the order and I notice there are items missing. She had to call manager to investigate to find out it was split into 2 orders. If I hadn't check I would never receive it. If I didnt show up without email confirmation its ready to pick up I would have never get my order either. Shocking experience. What could go wrong , went wrong. Not happy at all.

Respuesta de GO Outdoors - Harlow
Mick was fantastic! As total beginners, he patiently helped us pick the perfect affordable, high-quality fishing gear and showed us exactly how to use it. He also gave great advice on the best local spots. A true expert salesman and fisherman — our first trip was a success and the kids caught two fish- thanks to him. Highly recommend!

Respuesta de GO Outdoors - Harlow
Fantastic service - picked up a great bike, Paul was very friendly, knowledge and patient as we debated two options. Tamsin was also very helpful

Respuesta de GO Outdoors - Harlow
Maddie helped us get some walking boots for silver DofE. She was fab. Got at least 5 different pairs out so my daughter could try different brands. Nothing was too much hassle. Found the perfect pair!

Respuesta de GO Outdoors - Harlow
Always have a good experience at this store - staff are always helpful and knowledgeable without any “hard sell”. Special thanks today to Tamzin & Macey who were endlessly patient and friendly.

Respuesta de GO Outdoors - Harlow
The staff helped me immediately when I asked for help in finding the items I needed and helped me make the best choice. The check out was speedy and polite. Great experience

Respuesta de GO Outdoors - Harlow
Excellent customer care - well done Warren and Conner

Respuesta de GO Outdoors - Harlow
Warren jack was amazing he helped us find what we needed and helped out a lot.

Respuesta de GO Outdoors - Harlow
Stopped by to pick up some items for this weekend and picked up a tarp.
Got to the till and the price on the till was different to the shelf. Jack and Tamzin were great, they double checked the shelf and the item. The tarp/product had been updated/improved and also had a new price, but the ticket hadn’t been changed.
Tamzin was unable to override the price to the shelf price, as it is a different product but gave me a 20% discount on the item as a way of compromise, very much appreciated as it was near to the price I had seen on the shelf ticket.

Respuesta de GO Outdoors - Harlow
Really helpful staff on both visits.

Respuesta de GO Outdoors - Harlow
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.