GO Outdoors - High Wycombe (Express) Opiniones 

108
TrustScore: 5 sobre 5

4,8

Newland Street 4, HP11 2BY High Wycombe, England, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Wanted to arrange click and collect after finding products on line, but not very obvious how to achieve. Eventually found, ordered and paid. Only then discovered products would not be ready for co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shopping for footwear is never easy when you have wide feet and a high instep, but Darc from High Wycombe took all my requirements into account and found the best option for me in no time at all. Grea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely and pleasant member of staff called Darc who went above and beyond to help us out. Would definitely recommend store for comprehensive selection of items for camping even though it’s a relativel... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ordered a double sided pan online to collect in store. Unfortunately the pan was damaged but easily returned to store and refund arranged. Reordered and pan was perfect. Good service and helpful staff... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - High Wycombe (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Newland Street 4, HP11 2BY, High Wycombe, England, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

108 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(108)

36.389 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great product and excellent staff made…

Great product and excellent staff made the whole shopping experience great

29 de julio de 2026
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The best place for boots!

Shopping for footwear is never easy when you have wide feet and a high instep, but Darc from High Wycombe took all my requirements into account and found the best option for me in no time at all. Great service!

31 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Very helpful and good service

Very helpful and good service. Came away a very happy customer

27 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Exceptional Service from Adam & Sue – Perfect for First-Time Campers!

I visited the Go Outdoors Express store in High Wycombe with my family yesterday (18th July) as we prepare for our very first family camping trip, and we had a fantastic experience.

Adam and Sue were absolutely brilliant. They were friendly, patient, and incredibly knowledgeable, taking the time to explain the different tents, camping equipment, and all the essentials we would need. They also shared valuable practical tips and things to consider as first-time campers, which made us feel much more confident about our choices.

Their honest advice, professionalism, and willingness to help made our shopping experience enjoyable and stress-free. It's clear they have a wealth of knowledge and genuinely care about helping customers find the right products rather than simply making a sale.

I would highly recommend Adam and Sue to anyone looking for expert advice on camping equipment. If you're planning a camping trip, Go Outdoors is definitely the place to visit. Thank you both for making our first camping shopping experience such a positive one!

18 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Click & Collect not obvious

Wanted to arrange click and collect after finding products on line, but not very obvious how to achieve. Eventually found, ordered and paid. Only then discovered products would not be ready for collection for 4 hours! (Should share timeline before paying)
Called the store directly (which is rare these days to be able to get through) and spoke to very helpful assistant. He stated that if I visited after just 2 hours he would do everything to expedite the order.
On arriving at the store, two other assistants were extremely helpful and brought products within 5 minutes. Very good customer service and polite and engaging staff. (If the on-line process was more obvious, the whole experience would have been excellent)

11 de julio de 2026
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely and pleasant staff and great store

Lovely and pleasant member of staff called Darc who went above and beyond to help us out. Would definitely recommend store for comprehensive selection of items for camping even though it’s a relatively small shop, got everything I needed at a really good and competitive price for most things. Would definitely go again and recommend the membership :) Thanks Darc

15 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The staff were friendly and helpful

The staff were friendly and helpful, and knew what they were talking about when it came to recommendations on shoes.

15 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Ordered a double sided pan online to…

Ordered a double sided pan online to collect in store. Unfortunately the pan was damaged but easily returned to store and refund arranged. Reordered and pan was perfect. Good service and helpful staff in store

24 de junio de 2026
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good service

Good service, knowledgeable and informative on my purchase thanks Darc

29 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful staff

Knowledgeable and helpful staff, discussing pros and cons of wet weather options, and the most appropriate for my particular use case.

Served by Darc who clearly knew what he was talking about, from experience.

18 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Richard was very welcoming and helpful

Richard was very welcoming and helpful. I was shopping for my south coast walk and he recommended all the gear I needed. Thanks so much, we'll be back :) Paula

21 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

DOfE equipment

Came in for DOfE equipment and staff very helpful and knowledgeable

Richard knew his stuff

14 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly and helpful service from Madi!

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic Service from Richard!

Fantastic Service from Richard!
We visited the store to get my daughter kitted out with hiking shoes for her **Duke of Edinburgh (DofE) Award**, and we were lucky enough to be helped by **Richard**.
Buying the right gear for DofE can feel a bit overwhelming, but Richard made the entire experience incredibly easy and stress-free. Here is why he was so brilliant:
* **Expert Knowledge:** He truly understood the specific demands of the DofE expeditions and guided us toward shoes that offer the perfect balance of ankle support, waterproofing, and durability.
* **Patient & Detail-Oriented:** He took the time to properly measure her feet, check the fit with hiking socks, and had her walk around the store to ensure there was absolutely no slipping or pinching. He didn't rush us for a second.
* **Great Attitude:** Richard was incredibly friendly, encouraging to my daughter, and genuinely passionate about making sure she’ll be comfortable on her treks.
Thanks to Richard, my daughter has total confidence in her new gear, and I have peace of mind knowing her feet are well protected. If you need expert advice and top-tier customer service, ask for Richard!

24 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good swift service.

Good swift service.

1 de junio de 2026
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

New walking boots

Went into Go Outdoors for new walking boots. I was served by Darc who was very helpful, knowledgable and patient ! They had a good range in stock. Great friendly service. Thank you.

7 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Festival Footwear.

Came in to buy some festival footwear.
Served by Darc, who prided everything we ask for promptly and politely, as well as offering alternatives as required.

6 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Henry in the shoe department is the man to go to if you need the perfect walking shoes.

6 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Gareth was great

Gareth was great. Was clear, informed and helpful

21 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The person who helped us

The person who helped us. Gareth . Friendly and knowledgeable

29 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - High Wycombe (Express)

Respuesta de GO Outdoors - High Wycombe (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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