GO Outdoors - Huddersfield (Express) Opiniones 

579
•
TrustScore: 5 sobre 5

4,8

48 New Street, HD1 2BR Huddersfield, West Yorkshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these da... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Huddersfield (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • 48 New Street, HD1 2BR, Huddersfield, West Yorkshire, Reino Unido

  • 01484 506205

4,8

Excelente

TrustScore: 5 sobre 5

579 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(579)

36.702 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

We went in to get a pair of walking shoes for my daughter and meet one of the nicest, helpful people ever. I didnt get his name, but he showed us the options, helped to make sure they fit correctly, and also gave us good advice how to make sure we broke them in properly. It's great having this shop in the center of town and they have a great selection at really good prices. Thanks !!

17 de mayo de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good shopping experience

Visited store today well set out and labelled friendly helpful staff - Caitlin served at the checkout was delightful

14 de mayo de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great experience must visit

Great experience must visit
brad was most helpful he will go out his way to help you 5 star all round

9 de mayo de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Very helpful staff without being pushy…

Very helpful staff without being pushy . knowledgeable and friendly.would shop there again

27 de abril de 2025
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Being able to order On line and pick up…

Being able to order On line and pick up at a local Go Outdoors store was very convenient and easy.

24 de abril de 2025
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

The shop assistants were either too…

The shop assistants were either too eager to please or had the impression that we were shoplifters, due to me bringing my own shopping bag, which actually contained some paperwork of my late father.

However, I have not felt so uncomfortable whilst browsing for products and I will not be visiting that store again. My elderly mother who was with me at the time also noted the behaviour of the staff, which was unacceptable.

I do like Go Outdoors but this experience has left me with second thoughts.

23 de abril de 2025
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Walked in the door

Walked in the door! Was greeted straight away! Harry's customers service was excellent he helped us with everything we needed for our residential. So lovely to see good customer service. The shop had everything we needed at great prices. Thank you very much.

21 de abril de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great staff make a company

Great staff make a company. All staff we interacted with were lovely. The store was good with lots of choice and reasonable prices. Sufficient space for my wife to get around the shop in her wheelchair and accessible toilet too.

18 de abril de 2025
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Nick in-store was very helpful and was able to assist with the product we were looking for

20 de abril de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff
Maggie and karen

21 de abril de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Friendly service and advise

Perhaps not the range of larger stores but packed with everything you might need for a good day out in the outdoors. All popular brands appear to be available. The advantage with a high street store is the service. This store is no exception. Friendly service and advise from Mick and Mark. I went in for a pair of trail running socks and came out with a top instead!! The only reason for a 4-star review is they didn't stock trail running socks.

13 de abril de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Mark @ Huddersfield Town Centre - Exceptional!

Another positive experience at Go Outdoors, Huddersfield Town Centre. I was supported by a member of staff named Mark who was super helpful and deserves praise for his exceptional manner and customer care. Mark expanded my knowledge regarding products i was enquiring about in a positive and informative way. Mark's style was non-pushy, and delivered an excelled customer care experience. I noted how well he interacted with both customers and staff with humour, smile, and personality. I left the store making a purchase I am very happy with. And I will be returning in the future as i really like the products available and the customer experience available at the store. Thank you very much.

12 de abril de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Just right

I wasn’t exactly sure what type of waterproof I needed and the assistant talked me through the options. As a result I not only finished up with exactly what I needed but a waterproof at an excellent price for the specification.

15 de abril de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

Whats happened to the usual friendly, helpful, knowledgeable staff?

Whats happened to the usual friendly, helpful, knowledgeable staff? I went in today and theres this new guy at the till, phone in hand, he didn't even look up when l went in, too busy with his phone. This is the first time that l've encountered this at this store, the usual staff are all smiles. Today l felt really uncomfortable and walked back out and l'm not going to back.

12 de abril de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

The two member of staff on shift Nici…

The two member of staff on shift Nici and Howard were lovely Howard was very helpful and knowledgeable in regards to product wanting etc..

Do need to make store a bit more disabled friendly i went in with rollating walker and couldn't get around using, maybe don't overpack the rotating rails on floor so much or have signage up were customers can ask for stock etc....

Only criticism is need to have non member price alongside member price on products

9 de abril de 2025
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

First class customer service and …

First class customer service and and excellent product.

5 de abril de 2025
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Staff always helpful with good advice

Staff always helpful with good advice

27 de marzo de 2025
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful friendly staff

26 de marzo de 2025
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, brilliant staff, friendly and helpful. Thanks again :)

26 de marzo de 2025
Opinión espontánea
Logotipo de GO Outdoors - Huddersfield (Express)

Respuesta de GO Outdoors - Huddersfield (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

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