Despite it being wet, really busy and being your only sales assistant upstairs Sienna took the time to assist us in finding the most appropriate walking shoe for our 6 year old. We had no socks due to... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónMain Street 53, CA12 5DS Keswick, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Sarah is the best most kind hearted soul In any shop I’ve ever been to in my 16 years on earth. She is very funny happy and jolly and has great communication with customers . Definetely take a visit t... Ver más
La empresa ha respondido
I'd like to praise Sarah. I dropped in to the Keswick shop because I've been looking at back packs for a trip to Nepal but I didn't want anything enormous/ top loading as I'm probably going to take a... Ver más
La empresa ha respondido
We came into the store today looking for some walking boots. Sienna was very helpful with helping us find some. We are very happy with our purchases.
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Keswick (Express)
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Main Street 53, CA12 5DS, Keswick, England, Reino Unido
4,8
Excelente
158 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Walking boots
We came into the store today looking for some walking boots. Sienna was very helpful with helping us find some. We are very happy with our purchases.
19 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Sarah is the best most kind hearted…
Sarah is the best most kind hearted soul In any shop I’ve ever been to in my 16 years on earth. She is very funny happy and jolly and has great communication with customers . Definetely take a visit to Keswick go outdoors when visiting .
12 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Happy Customer
Kelly provided fantastic knowledge and service today - I am very grateful for her kindness and expertise.
6 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Amazing Service
Despite it being wet, really busy and being your only sales assistant upstairs Sienna took the time to assist us in finding the most appropriate walking shoe for our 6 year old. We had no socks due to a leaking shoe discovered up on the fells and she provided some which made our son's day.
5 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great customer experience
Great customer experience, asked Sarah for advice and she was very friendly and helpful, thank you!
30 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Was given advice on a broken bag!
Customer service Was amazing. Went in with a broken bag and was given more then enough help and advice by Sarah who was very kind and helpful.
30 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Scott served us …
Scott served us …. terrific and helpful chap. Credit to your store 👍🏼
29 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I'd like to praise Sarah in Go Outdoors, Keswick.
I'd like to praise Sarah. I dropped in to the Keswick shop because I've been looking at back packs for a trip to Nepal but I didn't want anything enormous/ top loading as I'm probably going to take a suitcase as well. I found a back pack that I thought would be perfect. Sarah let me try it on, explained the best order to fasten the straps, showed me how it worked because it's 2 back packs zipped together and put a fairly heavy tent in it so I could feel what it was like with some weight in it. This may be a standard outdoor equipment experience but to me it was exactly what I needed at a level I could understand.
22 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Sarah was so lovely today helping me…
Sarah was so lovely today helping me with my tent and set up for my first wild camping session tonight! Brilliant customer service with a smile, thank you Sarah!
18 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great product and a very good price
Great product and a very good price. The sales assistant also asked if I had caravan and motorhome club membership which gave me a further discount, so I am extremely pleased with the service
10 de julio de 2026
Respuesta de GO Outdoors - Keswick (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Sarah was excellent
Sarah was excellent, super friendly and welcoming!
16 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
great experience
Sienna made a huge effort to fulfill all our wishes. Thank you so much! Very happy with the shopping experience and got a wonderful pair of boots out of it. 😁
15 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Sienna was so helpful and we both found…
Sienna was so helpful and we both found really nice hiking shoes!
15 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Sarah and Sienna were knowledgeable
Sarah and Sienna were knowledgeable, helpful and accommodating. I was happy with their advice & recommendations
15 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Everything went very well and item was…
Everything went very well and item was well packaged when I picked the parcel up at my pick up point
2 de julio de 2026
Respuesta de GO Outdoors - Keswick (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from friendly…
Great customer service from friendly helpful staff
6 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great store layout and choice of great…
Great store layout and choice of great brands both in clothes and footwear. We were served by Sarah who couldn’t have been more friendly and chatty, as well as sharing how we could save more money on the goods we were buying. Will definitely return the next time we are in Keswick,
4 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Pricing confusion!!
Bought some sunglasses advertised at both £30/£15 but to buy them at £15, I would have to sign up to the membership club that costs £5 for 12-months - so not impressed with the pricing in-store, really skating around the edge of the consumer rights act.
4 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Really attentive and helpful staff…
Really attentive and helpful staff without being creepily over the top.
Specifically helped by Scott who found me an additional discount with Camping and Caravaning Club that I didn’t know about. Thank you Scott, I am very happy with my purchase of a summer, lightweight Colombia waterproof coat.
1 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.