GO Outdoors - Lincoln Opiniones 

2596
TrustScore: 5 sobre 5

4,8

Former Dunelm Mills, Outercircle Road, LN2 4LA Lincoln, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I arrived at Go Outdoors in Lincoln with a friend a little while ago. She was interested in buying a tent. Euan was extremely helpful and very knowledgeable about the pros & cons of all the tents and... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ordered 3 Items: 2 chairs and 1 storage unit. Arrived at the campsite, went to build the storage unit, and half the components were missing!! --- ADDITIONAL INFORMATION Go Outdoors Linco... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Owen spent time helping us decide on the best gas stove for our situation, ensuring we knew all options for gas and fully demonstrated how to set it up. Owen had great patience with us, remaining pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the Lincoln store 07.07.26. Special shout out to the staff and in particular Dave, who saw us ruminating over chairs, he was super helpful and super knowledgable. In fact we may have over stay... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Lincoln

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Former Dunelm Mills, Outercircle Road, LN2 4LA, Lincoln, Reino Unido

  • 01522 214001

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,8

Todas las opiniones

(2596)

35.869 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good quality products at a low cost…

Good quality products at a low cost price to members

8 de agosto de 2026
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Buying a tent

I arrived at Go Outdoors in Lincoln with a friend a little while ago. She was interested in buying a tent. Euan was extremely helpful and very knowledgeable about the pros & cons of all the tents and their accessories! Samantha served us at the till and she was super helpful! Both made our trip very enjoyable! Thank you to them both!

6 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Amy saved the day.

I was assisted by Amy who was brilliant, before that i'd struggled to find an assistant to help me. She's a credit to the store and without her this would have been a very different review

16 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Owen spent time helping us decide on the best gas stove for our situation, ensuring we knew all options for gas and fully demonstrated how to set it up. Owen had great patience with us, remaining professional, polite and helpful throughout.
We are really pleased that Owen was available during our visit, demonstrating exceptional customer service skills, they are an asset to Go Outdoors.

18 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant, I got advice from my local store on which trainers I needed, unfortunately they didn’t have the right size in stock so advised me to order online, easy simple process and the trainers are great. Thank you

10 de agosto de 2026
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Jo and Fenton helped me choose a tent…

Jo and Fenton helped me choose a tent and advised amazingly. They were much help and very friendly. Would definitely recommend this store to others.

17 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Ordered 3 Items

Ordered 3 Items: 2 chairs and 1 storage unit.

Arrived at the campsite, went to build the storage unit, and half the components were missing!!

---

ADDITIONAL INFORMATION
Go Outdoors Lincoln saw my review and immediately contacted me. Fenton was fantastic; he dealt with the issue efficiently. Best customer service experience I have ever had.

The new Quest storage came in a box, fully packaged, whereas the previous one we had issues with just came in the storage bag.

10 de agosto de 2026
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thank you for taking the time to leave a review. We’re very sorry to hear that your camping trip was impacted by missing components from your storage unit. We appreciate how frustrating it must have been to discover this when you arrived at the campsite and were unable to assemble the item as expected.

Having reviewed your order, we can see that we were not contacted at the time to give us the opportunity to investigate or resolve the issue for you. However, we can confirm that the storage unit has since been returned and a full refund has been processed.

We apologise for the inconvenience caused and are disappointed that your experience did not meet the standards we aim to provide. We hope you'll consider shopping with us again in the future.

Kind Regards
GO Outdoors Customer Care

Valorada con 5 estrellas sobre 5

Bike tech grant

Grant in Lincoln brilliant bike tech always goes above and beyond top lad

14 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Joe and Zan were great at helping me…

Joe and Zan were great at helping me pick a bag.

12 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We visited recently and the staff were…

We visited recently and the staff were very good especially Owen Elsey who was very informative and helpful.

10 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

My experience was made easygoing with…

My experience was made easygoing with the help from ZAN
Spot on !!!

10 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Happy with my purchases

Happy with my purchases, one item turned out to be out of stock 😏 took a little longer than expected - but overall happy with my purchase - thank you 🙏

30 de julio de 2026
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Visited the Lincoln store 07.07.26

Visited the Lincoln store 07.07.26. Special shout out to the staff and in particular Dave, who saw us ruminating over chairs, he was super helpful and super knowledgable. In fact we may have over stayed our welcome in the car park … we did make our purchase and would recommend the store and their staff without question.

7 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helped by Dave

We were helped by Dave, he was very informative about the chairs we were considering and very patient as we deliberated if they were right for us. We may have deliberated for too long and may have gone over the parking time allowed, we will await the postman in the next week or so! All the staff we met were extremely friendly and polite, but Dave deserves a special mention as nothing was too much trouble.

7 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Thanks Caroline at Go outdoors.

Just had a visit to lincoln go outdoors , assisted by Caroline.
She was absolutely excellent helping me understand hiking boots and what I needed and the differences between the vast range. I was dreading deciding before entering the shop , but I am now really happy and excited to wear my new Boots, armed with the information on how they support my feet and they are so comfortable !
Thanks so much !

5 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great Experience

Great coverage, great range, great staff, great Scouting discount ... Thank You. Zan took care of our every need, before we even knew that we needed it.

5 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very nice people especially Zan and Jo

5 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent

Excellent! The staff on the ground were most helpful and polite and a special mention to Dave at Lincoln, who carried all items to car and was an absolute credit to the store. Thank you

3 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Is there a 6 out of 5 option

Is there a 6 out of 5 option? 😁 Went into Go Outdoors to get some walking boots and Zan was a fantastic support. She talked me through everything I needed to know and answered all my questions.
Walked out feeling confident that I had bought the right product.

3 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Service with a smile

Had to exchange a damaged item purchased at another store. Samantha was extremely helpful when I rang and checked Lincoln’s stock and put it to one side for us to collect.
On arrival at the store, she greeted us by name, and helped us swiftly with our return. We’d had to travel an hour and was grateful for all her help.

3 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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