Had an issue with a 12 month old tent air beam used twice. Ryan and the team tried to locate a replacement air beam in store and found one in another store, a short drive away. They asked to hold it f... Ver más
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Had an issue with a 12 month old tent air beam used twice. Ryan and the team tried to locate a replacement air beam in store and found one in another store, a short drive away. They asked to hold it f... Ver más
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I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Ver más
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Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... Ver más
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Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Ver más
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107 Rimrose Road, Bootle, L20 4HN, Liverpool, Reino Unido
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The angling customer service person called James, he was extremely helpful with my grandson helping him choose the correct fishing rod for his venture into fishing. James showed various rods for the type of fish my grandson was to fish for, he spent time and effort assisting in choice of reels and loures to attract the Pike, James was extremely pleasant and knowledgeable in the section and we appreciated his time and dedication shown to us as customers

Respuesta de GO Outdoors - Liverpool
amazing customer service went in looking for pike gear got all the help i needed from james great customer service 👏

Respuesta de GO Outdoors - Liverpool
A very pleasant experience buying a pair of walking shoes . Young Adam helped me , he was honest with his advice , patient and stuck with me to ensure he had the right sizes in stock . Excellent sales qualities and very rare these days .

Respuesta de GO Outdoors - Liverpool
Ryan and David were very helpful, great service from great staff.

Respuesta de GO Outdoors - Liverpool
After ordering items online that got returned to the warehouse despite going camping in 2 days!!
Ryan and Becky helped me in store, got the items our family needed. Could not recommend the store and these two any more. Thank you 😊

Respuesta de GO Outdoors - Liverpool
I received a email saying my order was in stock and awaiting collection. I travelled to store to find only half of my order had arrived ( two part order) why wasn’t I told only one item had arrived. It took two more trips to the store to complete my order.
It was not the stores fault,they were very good

Respuesta de GO Outdoors - Liverpool
Really helpful guys in there, not often I go into somewhere and they understand what I want from the broken gibberish knowledge I know about camping and attachments. Really helped me a lot, the fella with the beard, pretty laid back and wanted to help! Will be coming back to this go outdoors store specifically because of them 👍🏽

Respuesta de GO Outdoors - Liverpool
Laura was friendly, efficient and professional.

Respuesta de GO Outdoors - Liverpool
Love your shop good pricing good stock also friendly staff and helpful to

Respuesta de GO Outdoors - Liverpool
Always good deals an as a local place i go too for all my stuff i need i get an if not in they order for me many thanks 🫡

Respuesta de GO Outdoors - Liverpool
Went to store yesterday (11/08) to purchase a new tent after being helped by Calum I believe his name was I then go the amazing assistance from Becky who went above and beyond to find me a ground cover for the tent I have purchased she searched and found me an alternative which will absolutely sort me out.
Thank you the Liverpool store keep up the hard work….ignore the 1 star reviews they are just Karen’s

Respuesta de GO Outdoors - Liverpool
IAfter reading your reply I followed the link it took me to the same loop of unable to leave any info. Minus one star now.
I bought a waterproof jacket in the Liverpool store. It left dye all over my clothes the first time I wore it. Took it back to the shop got a refund. Was told someone would contact me as my clothes were damaged. Received a phone call to say I would have to go onto their website and contact customer services with photos and details. I had already done this in the shop but I went onto the website sent me round in a circle. No way to do it. Giving them.one star as I got a refund but faulty goods and no way to make a complaint

Respuesta de GO Outdoors - Liverpool
Everything you need & helpful staff great prices with the discount card

Respuesta de GO Outdoors - Liverpool
Reece and Callum in Bootle go outdoors went above and beyond to help me fix my bike. Couldnt do enough. Thank you

Respuesta de GO Outdoors - Liverpool
Visited on an extremely busy Saturday afternoon and was blown away by the super customer service. Paul dealt with my query about the walking poles I have recently purchased really efficiently and nothing was too much trouble even though the store was busy. I was in my way home within minutes and fully confident in using my purchase effectively. Great work Paul, thank you!

Respuesta de GO Outdoors - Liverpool
Laura was wonderful. I had a click and collect order to collect.
No problems very efficient and offered to help me carry my purchase to the car.
A very good experience.

Respuesta de GO Outdoors - Liverpool
Nice spacious shop with plenty of display items. Helpful staff (Callum, Amber) who went above and beyond to rectify an issue caused with an online purchase. Thanks both.

Respuesta de GO Outdoors - Liverpool
We’re new to camping and a friend suggested we try GO Outdoors for camping equipment. In the store we spoke to Paul who was very helpful. He gave us lots of good tips and he was very knowledgeable on all the GO Outdoors products. We will definitely return to store again and also recommend to family and friends.

Respuesta de GO Outdoors - Liverpool
Never been in such dirty changing rooms! Looked like they hadn’t been hoovered/cleaned in weeks!
Staff very inattentive except with each other ( hanging round in huddles)
Had to queue for ages to pay as the young man on the til didn’t bother to get another cashier to help. Also all he was interested in telling us was that he couldn’t wait to go home! He could at least apologised for keeping us queuing .
Wont be going there again!
Go outdoors liverpool needs a good shake up.

Respuesta de GO Outdoors - Liverpool
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