Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... Ver más
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Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... Ver más
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Attended the store to return an item and collect something ordered online. No staff at the collection point, then had to wait for them to log on. Upon returning the other item, there was very little... Ver más
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Josh was very knowledgeable and listened to what I needed. He was very honest and didn’t just try to sell me the most expensive cool box, so I really appreciate that. The store isn’t the easiest to na... Ver más
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Why is it that whenever l go to GoOutdoors l always end up having to renew my discount card???! Maybe l should visit the store more often??!!!! Thanks Luke for being helpful & friendly even though... Ver más
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Escrito por la empresa

Bishop Meadow Road, LE11 5RE, Loughbrough, Reino Unido
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Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation to choose the tent!
Big thanks also to Paige, who checked us out at the tills. Answered some queries that we had and explained about the warranty on the items. Service with a smile, which is rare these days.

Respuesta de GO Outdoors - Loughborough
Attended the store to return an item and collect something ordered online.
No staff at the collection point, then had to wait for them to log on.
Upon returning the other item, there was very little explanation for what the process was. Poor engagement by the member of staff.

Respuesta de GO Outdoors - Loughborough
Josh was very knowledgeable and listened to what I needed. He was very honest and didn’t just try to sell me the most expensive cool box, so I really appreciate that. The store isn’t the easiest to navigate but staff are very keen to help xx

Respuesta de GO Outdoors - Loughborough
Dale at the Loughborough store was brilliant and knowledgeable. Thank you

Respuesta de GO Outdoors - Loughborough
Why is it that whenever l go to GoOutdoors l always end up having to renew my discount card???!
Maybe l should visit the store more often??!!!!
Thanks Luke for being helpful & friendly even though my visit was very brief! 🙏👍

Respuesta de GO Outdoors - Loughborough
Go Outdoors in Loughborough were very helpful today & went the extra mile in assisting me, polite & well trained team & nothing was too much to ask for the young lady on the till (Lily) courteous & well mannered.

Respuesta de GO Outdoors - Loughborough
I was looking at footwear not knowing where to start.....I was approached by a very helpful cheerful assistant, who helped me select a pair of boots. The check out experience was easy and happy too. Many thanks Go Outdoors.

Respuesta de GO Outdoors - Loughborough
Dave in Loughborough store could not have been more helpful and friendly. We were looking for internal windsceen covers and he came out to van with us to try for size before buying. Saved a lot of hassle buying and then returning as wrong size. Delighted with product and look forward to using them. We'll done Dave

Respuesta de GO Outdoors - Loughborough
The cropped trousers I wanted were not in stock at my local store so I did click and collect and it was an excellent experience throughout. I didn't have too long a wait until collection and it all went smoothly. Staff are always friendly and helpful at Go Outdoors. Products are good quality and value. That's why I buy most of my new clothes there now, including the nice shirt that I saw when collecting my trousers! Thank you.

Respuesta de GO Outdoors - Loughborough
Really great help from Emily and John who went over and above what I expected. Really appreciate it - thanks guys x

Respuesta de GO Outdoors - Loughborough

Respuesta de GO Outdoors - Loughborough
Good service from Josh at the store. Helped me to carry a large tent to my car and sorted out an issue I had with it quickly and without fuss. Thank you

Respuesta de GO Outdoors - Loughborough
I’ve been to this store a few times over the years, but it appears that there seems to be a lack of staff on the floor.
We went in there to get footwear for my son and finding a member of staff was a challenge with me marching around the store until I eventually found one.

Respuesta de GO Outdoors - Loughborough
Friendly staff who dealt very quickly with a return/swap. Great service. Good price for members too.

Respuesta de GO Outdoors - Loughborough
I ordered two camping/beach chairs online at a very good sale price. They were delivered to me within the week by evri at a reasonable charge.
The chairs are great, lovely and comfy. Though slightly heavier than I hoped, they can easily be transported over the shoulder in the bags provided. All-in-all, I'm very happy with the purchase.

Respuesta de GO Outdoors - Loughborough
Amazing service. Really friendly and helpful staff. Luke was even polite enough to laugh at my rubbish jokes.
Thanks very much Go Outdoors Loughborough.

Respuesta de GO Outdoors - Loughborough

Respuesta de GO Outdoors - Loughborough
The staff at Loughborough branch are brilliant, knowledgeable, patient, professional and very warm and friendly.
They gave us lots of detailed information and gave us time to discuss our options.
Once we had decided, we paid and they took our purchase to the car and even loaded it for us.
If only all businesses had such dedicated staff the world would be a much better place. Thank you.

Respuesta de GO Outdoors - Loughborough
Really good selection good service can’t be faulted, keep up the good work 👍🏻

Respuesta de GO Outdoors - Loughborough
Great shop. Always a good variety of stock.
Friendly and knowledgeable staff (especially Emily and Kasey) Also, my dog loves to go and is made to feel welcome.

Respuesta de GO Outdoors - Loughborough
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