GO Outdoors - Peterborough Opiniones 

2775
TrustScore: 5 sobre 5

4,9

Saville Road, Westwood, PE3 7PR Peterborough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Laura was brilliant when helping me find the right walking boots for my 30 mile charity walk this coming Friday 18th September. I have metal plates in my left ankle and she couldn't do enough to hel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went into the Peterborough branch to purchase our first tent. We’re complete beginners and added to that I’m a full time wheelchair user which comes with its own complications. We asked to speak wi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Most of your staff were extremely helpful but this was let down by the person that checked us out. She charged us for a new bottle of gas (£30 pound extra) and when we raised the issue there were no a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in looking for a technical hiking boot for Kilimanjaro. Jackie was very helpful in identifying the perfect boot, even though my sizing was tricky due to normally needing a half size. She was pati... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Peterborough

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Saville Road, Westwood, PE3 7PR, Peterborough, Reino Unido

  • 01733 797038

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(2775)

35.808 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Quality product

Straightforward ordering, lovely product but unfortunately just too large overall for me but good quality. I needed to return item but my refund was made promptly.

31 de enero de 2026
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

If it had not been for Sue Gordon

If it had not been for Sue Gordon, I would not have found the correct size of waterproof trousers. Sue also explained all about the different type of trousers.

3 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Matt at Peterborough was very helpful…

Matt at Peterborough was very helpful nice bloke top man 👍

6 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Went in last week to look at a coat I…

Went in last week to look at a coat I had seen online that was in the sale they had on. I checked online before going in & it said they had 1 in stock in the size I was after. I couldn’t find the coat anywhere in store so I spoke to a lady called Sue Gordon, she was fantastic. She searched the store to see if she was able to find the coat, checking the back area and scanning it on her PDA to make sure it wasn’t an error online. Eventually she found that the particular coat was put on hold for another customer to possibly collect. She advised me that they hold it for 24hrs so she took my name & number and advised me she would call me regardless of whether the customer collected or not. I received a call from Sue a day later to inform me that the customer had collected the coat and that she had checked the delivery schedule and unfortunately she could see that there were no coats due on the next delivery but there was another delivery due in a weeks time but she wasn’t unable to see if there were any due on that delivery. She told me she would make a point of checking that delivery when it was in for the coat I was after and that if I still wanted it I would have first refusal on it but also advising that in the meantime I could possibly order the coat online for delivery.
I did order the coat online in the end but I was amazed at the level of service that Sue went to, I feel like that kind of service is very hard to come by in this day & age.

She is an absolute credit to Go Outdoors Peterborough!!!

26 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service and choice of products

I went in today for a walking stick and had some help from Sue Gordon who is very knowledgeable and willing to help. Sue has also helped me buy shoes on previous visits. I hate shopping but having personable staff that have experience and in depth product knowledge makes the experience a pleasure rather than a chore.

3 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Jackie

Jackie. Very knowledgeable, very helpful excellent customer service.

3 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We were given some fantastic advice by…

We were given some fantastic advice by Sue Gordon. She couldn’t have been more knowledgeable and helpful.

21 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I had a great experience in the store…

I had a great experience in the store today with Laura and Megan helping me find the boots that would work best for me. They were knowledgeable and helpful as well as being patient with my indecision and didn’t seem to be bothered at all that I wanted to try on lots of boots before going back to the first pair in the end. Thank you!

2 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tom at the Peterborough store was…

Tom at the Peterborough store was really helpful with all our needs. Cracking lad!

1 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service & products.

1 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Great in-store experience

Great in-store experience. Helpful and knowledgeable lady - Sue Gordon. Got all I wanted and more with good advice and an experienced staff member.
Online was different, as there have been disruptions of service there, but the support line team were most helpful.
Would use again, for sure.

25 de enero de 2026
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Thanks so much for the 4 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant Service.

​Me and my partner had a brilliant experience at the Peterborough GO Outdoors store recently. Finding the right walking boots is always a bit of a challenge for me but Steve was absolutely fantastic. He was incredibly patient, and took the time to ensure we found the perfect fit for my needs.
Laura Ng served my partner and me at the till; she was friendly, efficient, and gave us additional policy information while completing the sale.
​We’ll definitely be back for our future outdoor gear. Highly recommended!"

31 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

Excellent service from Jackie and Rachel, getting the right size and colour at the right price!

28 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good service

Thus far I have always struggled to find the right walking boots. Always rubbed, and always ended up being left in a cupboard. That was until today. Thanks to Jackie at Go outdoors this is no longer the case. Not only found me the perfect pair of walking boots, but also explained to me what I’ve been doing wrong, and as an added bonus cleaned the shoes I came in with whilst I was test walking. Jackie, your a star 🙂

28 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very attentive and professional service…

Very attentive and professional service from Tom on Sunday. Thank you.

25 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent experience

We went to purchase two pairs of walking boots one for myself and one for my husband.
Sue Gordon was our assistant and was extremely knowledgeable and helpful in our decision making.

21 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Peterborough-fishing republic

Served by Matt tonight, I brought many items and he was very helpful, nothing was too much bother, great customer service.

22 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Peterborough store

A very good experience at
The Peterborough store, we was served by Matt in the fishing republic section, he was so helpful and his attention to detail was perfect, great customer service

22 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great teamwork

Julia and David were really helpful today. I had a voucher to use and wasn’t quite sure how to redeem it in store. Between them they worked it out and made the transaction a breeze!

22 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent Service

Just left the store after purchasing my new coat.
Sue Gordon the shop assistant was so very helpful. She was very friendly & polite. Checked stock for me. Gave me some tips on aftercare & went above & beyond to help me.

21 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Peterborough

Respuesta de GO Outdoors - Peterborough

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

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