GO Outdoors - Porthmadog (Express) Opiniones 

550
•
TrustScore: 5 sobre 5

4,8

Penamser Road, LL49 9NY Porthmadog, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Porthmadog GO OUTDOORS- Recently visited this store during a trip to North Wales.. I required a new pair of hiking boots, I approached a staff member called Tyler, his customer service amd people s... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I have used this shop on a number of occasions and I have always been very satisfied with the service. Today I had the pleasure of being helped by three members of staff. The first was just fine, the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Location of shop suits an easy shopping experience , large car park , helpful and familiar staff , very easy store to browse and buy from . I have never been there when it has been too busy and uncomf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I come here whenever I need walking or outdoor bits & bobs. It has great parking & the feel of an independent store. The staff are all extremely friendly, helpful & knowledgeable. Prices are competi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Porthmadog (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Penamser Road, LL49 9NY, Porthmadog, Reino Unido

  • 01766 800081

4,8

Excelente

TrustScore: 5 sobre 5

550 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(550)

36.702 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very happy with gilet

Very good price on the gilet. Able to do my click and collect with no difficulties.

14 de octubre de 2026
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great range of products.

They have well made products at competitive prices. The staff are ready to help you.

17 de mayo de 2026
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Porthmadog GO OUTDOORS-

Porthmadog GO OUTDOORS-
Recently visited this store during a trip to North Wales.. I required a new pair of hiking boots, I approached a staff member called Tyler, his customer service amd people skills were outstanding, along with his knowledge of the products and what suits the local area.

I can not thank him enough for helping choose the right boot for me.

3 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

1st class service

1st class service

26 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

A1 customer service

Went to buy a coat and couldn’t see the right size. There was an extremely helpful and friendly sales assistant who went and found the item required.
Thank you. Very much appreciated. Excellent customer service.

15 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service always

I come here whenever I need walking or outdoor bits & bobs. It has great parking & the feel of an independent store. The staff are all extremely friendly, helpful & knowledgeable.
Prices are competitive too.

12 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Popped into store today after old…

Popped into store today after old walking boots leaked in mid hike so had very wet feet. Phil came over after picking 3 different boots and gave his opinions on each boot to a high standard. After picking my boots he then showed how to correctly lace and care for mine and my partners boots with Nikwax collection

Can’t thank Phil enough for the time,effort and care he took with us today. He’s an absolute credit to the store with his knowledge

Thank you phil!

12 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 3 estrellas sobre 5

I have used this shop on a number of occasions…

I have used this shop on a number of occasions and I have always been very satisfied with the service. Today I had the pleasure of being helped by three members of staff. The first was just fine, the second dispensed the required information a little like he may have been giving a quick lesson in what waterproof means and pointed out that these are the jackets we have, take it or leave it. The third person behaved as if he has been trained by the second person I spoke with and excelled in that level of customer service.

10 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Phil was extremely knowledgeable and…

Phil was extremely knowledgeable and thoughtful when helping us find the right thing for the job when they were out of stock of what we originally wanted to buy. He found us a lovely tent and also showed us how to set it up well. He was extremely patient and happy to help with any queries that we had. One of the most welcoming shops that I’ve been it for a long time. A most pleasant shopping experience.

27 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Location of shop suits an easy shopping…

Location of shop suits an easy shopping experience , large car park , helpful and familiar staff , very easy store to browse and buy from . I have never been there when it has been too busy and uncomfortable just always pleasant . Our preferred place to try and buy with willing and expert help .

6 de agosto de 2026
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Dewi served us today when we were…

Dewi served us today when we were looking for a sleeping mat. He was friendly, informative, very patient and keen to demonstrate our options.

19 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Our experience was amazing

Our experience was amazing! Tyler gave us plenty of unrushed time, sharing his expertise of the product and being very honest. Couldn't have asked for someone more helpful! Service was great and I am excited to use it products... Thank you!

14 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Spoke with Tyler

Spoke with Tyler, absolutely amazing person, very detailed, very informative and really polite. Explained and went above and beyond to find us what we needed as the tent we bought from somewhere else has broken on first use on the first day of camping so we had to go and buy a new tent. He didint make us feel like we were wasting his time and took his time explaining everything. Tyler even called us back with informative he said he would provide as he was off ill when we returned to the store to speak with him so he called us on his return. Very pleased with the service we was given. Highly recommend go outdoors and Highly recommend speaking with Tyler. A side note all staff in there was polite when spoken to.

Thank you,
Frank and Renèe

8 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from Tyler when I…

Excellent service from Tyler when I visited on 06/08/2026. He is very professional, extremely knowledgable and well presented. A real asset to your Company and I will definitely shop here again. Thank you Tyler!

6 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good product and service

Good product - good service with a smile - what more could I ask???

2 de agosto de 2026
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant service by Hari and Alfie…

Brilliant service by Hari and Alfie today. They were excellent helping me with footwear and gas stoves. Will definitely be back

9 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant

What made my experience great was the employee named Tyler very helpful and fast couldn’t ask for a better customer service 10/10

8 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Went in at the weekend with the fam

Went in at the weekend with the fam. Store was absolutely booming but the staff were relaxed and found the time to help everyone who needed it. Big shoutout to Tyler who helped me at the till- was struggling to get signal to access my blue light card but he helped me get it sorted. Really great staff!

1 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helped by Tyler at Porthmadog store

Helped by Tyler at Porthmadog store. Was expertly knowledgeable and friendly. Fantastic service. Thank you

1 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Porthmadog (Express)

Respuesta de GO Outdoors - Porthmadog (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

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