Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver más
La empresa ha respondido
The store had a great range of gear perfect for any outdoors goer. We especially were impressed by the kindness and amazing customer service given by Olly. When I was struggling to find a pai... Ver más
La empresa ha respondido
Great customer care . Jackson from the Preston deepdale store was very attentive and patient as I tried a few pairs of hiking boots. Asked a few questions and Jackson was very fluent and knowledgeabl... Ver más
La empresa ha respondido
Very poor, took payment for an item that turned out to be unavailable after 9 days no online update as unavailable or out of stock. After 2 weeks a refund appears unannounced very poor communications... Ver más
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa

Deepdale Retail Park, PR1 6QY, Preston, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Had to return a tent as the bag was ripped and I picked up the wrong size carpet, shane helped us, he was really helpful and knowledgeable. They have some really good deals on tents and we are really happy with the one we picked

Respuesta de GO Outdoors - Preston
We had a split tent pole for a Eurohike Rydal 500 and went in to see if we could get a replacement part. They didn’t have that pole but Calvin used another pole to replace the split part. Thank you so much. What great customer service in the store from everyone we dealt with! So friendly and helpful. Thank you!

Respuesta de GO Outdoors - Preston
Want to say a big thank you to Alfie on tills for being really polite and kind :)

Respuesta de GO Outdoors - Preston
Great support from staff Arti was very helpful this morning over £50 in savings ! Good service thank you

Respuesta de GO Outdoors - Preston
today i was severed oli got the job done, amazing sales men and gave lots of knowledge about my purchase will definitely be coming back because of him

Respuesta de GO Outdoors - Preston
A delayed review…but didn’t want to miss the opportunity to say how fantastic Shane was when my partner and I went to buy our first tent and everything to go with it. He was extremely helpful, knowledgeable and personable. Thanks Shane…we love all we bought! 🙏🤣🥳

Respuesta de GO Outdoors - Preston
Professional and friendly customer service by konang . Preston store . Thanks

Respuesta de GO Outdoors - Preston
Staff here was amazing, Olly and keiren helped 5*

Respuesta de GO Outdoors - Preston
All the staff i came into contact with were very friendly helpful and knowledgeable about the products that they sell.I was looking for a particular nozzle for my Berghaus shelter as I had lost mine I had exhausted the Internet and local stores who all told me the same thing.They were not made anymore and impossible to get.The manager said to leave it with him and would try his best. Imagine my joy when he rang me to say he had found one for me What a Star a credit to the company.

Respuesta de GO Outdoors - Preston
Olly was very helpful he talked me through everything got to do with camping and even recommended places talked to me about the law behind it aswell very good first experience and Iam now a member of go outdoors with the members card

Respuesta de GO Outdoors - Preston
Alison was very helpful today in the Preston store. She guided me to what I was looking for. She was very friendly knowledgeable and polite. Great experience. Thankyou.

Respuesta de GO Outdoors - Preston
Sara helped with finding the right walking boots, a lovely bloke with fabulous hair opened the fitting rooms for me and the guy on the till was ace! Brill experience. Thanks guys.

Respuesta de GO Outdoors - Preston
Great service by Alfie. Polite and helpful

Respuesta de GO Outdoors - Preston
Welcoming, helpful staff. Great range of products at good prices if you get the members card. Quick efficient service at the till, thanks

Respuesta de GO Outdoors - Preston
I ordered a product, Grillo Chef 40. On the deal they where offering, 1 instock, had confirmation i could collect the following day at 12.20. Got there and waited 20 minutes,to then be told its was not their. Staff where polite and helpful, but not bbq and some what deflated with experience! I guess a deal too good to be true🤔

Respuesta de GO Outdoors - Preston
Really good service by Sara and her colleague (Make with dark hair & beard).
Sara welcomed me into the store, was very polite, directed me to ‘Collect’ and served me later at the till, when I made a further purchase. Really pleasant experience.

Respuesta de GO Outdoors - Preston
5 star experience and care from Mark and Calvin on my recent visit.
I am currently on crutches and Mark helped me out completely getting what I needed together. He was also able to advise me on what I needed to get and the best options.
Excellent customer service and definitely recommend this store.
Thank you xx

Respuesta de GO Outdoors - Preston
We went in for advice on how to repair or replace a section of split tent pole. They didn't have the correct sized piece in stock. Calvin went above and beyond our expectations by finding a piece in the backstore and repaired it himself free of charge. He is a credit to himself and Go outdoors and he has our gratitude.

Respuesta de GO Outdoors - Preston
My mum and I came into the store today and was advised the store closed in 5 minutes.
We quickly rushed to the footwear department to purchase some sandals for my autistic son. We struggled to find any his size when a young colleague Alfie helped us and explained what they had in stock and what they didn’t. As my son is in between children and adult sizes we couldn’t find a pair and was about to walk out when Alfie said they had a size for my son in a different colour - they were perfect and we went ahead and purchased them! Alfie is an exceptional colleague who should be recognised for his outstanding customer service!!

Respuesta de GO Outdoors - Preston
We had reason to return our recently purchased tent to Go Outdoors in Preston.
We were promptly dealt with by Mark who was excellent to deal with, he was so helpful and really good to discus various camping issues. The whole experience with Go Outdoors was so efficient and would not hesitate recommending the Preston branch and a big thankyou to Mark

Respuesta de GO Outdoors - Preston
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.