Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver más
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Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver más
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The store had a great range of gear perfect for any outdoors goer. We especially were impressed by the kindness and amazing customer service given by Olly. When I was struggling to find a pai... Ver más
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Great customer care . Jackson from the Preston deepdale store was very attentive and patient as I tried a few pairs of hiking boots. Asked a few questions and Jackson was very fluent and knowledgeabl... Ver más
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Very poor, took payment for an item that turned out to be unavailable after 9 days no online update as unavailable or out of stock. After 2 weeks a refund appears unannounced very poor communications... Ver más
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Deepdale Retail Park, PR1 6QY, Preston, Reino Unido
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Went to Go Outdoors Deepdale Centre Preston today, found the staff very helpful and friendly. They even did a price match for me. Thank you.

Respuesta de GO Outdoors - Preston
Firstly the shop is so well laid out. I get all my clothes from here including everything I need for long hikes and camping. Some really good value as a member.
Sara at the till was a breath of fresh air and very helpful.
If every shop had a Sara, they would surely do good business.
Highly recommend this store

Respuesta de GO Outdoors - Preston
Great shop, with good stock and very knowledgable staff. Ordered online for collection in store. The order had not processed correctly but has been delivered. One of the staff (Calvin) assisted sorting the issue out, finding my item, processing it on the system and ensuring everything about my experience just went well! Thank you very much!

Respuesta de GO Outdoors - Preston
Excellent service by Amber who recognized our needs and sorted everything out super quickly.
Also great prices and good atmosphere in the shop.

Respuesta de GO Outdoors - Preston
I visited the Preston Store 04/04/2026. I was served by Kohana, who was very helpful and guided me to the items I needed. Thank you so much.

Respuesta de GO Outdoors - Preston
I received exceptional customer service at the Preston Deepdale branch.
I had specific needs when looking for a replacement walking shoes due to a damaged foot.
I explained my issue and the customer service agent in the boots & shoes department began to advise me and seek to obtain the best fit possible.
I tried on over a dozen different sizes and brands of footwear, all while other customers were also enquiring of him for their own needs.
Not once did he fail to deal with me, or any other customer, in a timely, helpful & pleasant manner. To personally experience, and also watch & hear him go about his profession was truly uplifting.
Ultimately I was able to find the correct brand and size fitment for my needs, but not in the model of show I preferred.
He then directed me to the Go Outdoors website, having first checked availability for me, so I was able to buy exactly what I needed and wanted later that day.
Faultless customer service and assistance.

Respuesta de GO Outdoors - Preston
Yet again I found just what I needed in Go Outdoors, and thanks to superb help and advice from Shane, I was able to purchase the best pair of boots I've ever had in over 60 years of trekking in Britain and Europe. Shane was confident that with care the boots will last up to 10 years. They'll probably see me out, but I'll always be back into this great store for other equipment as will my family. Many thanks again to Shane, it was great talking to him.
Chris

Respuesta de GO Outdoors - Preston
Keiren O was.so helpful and patient.
Friendly staff all round

Respuesta de GO Outdoors - Preston
Went in store to buy daughter boots for D of E. Excellent one to one service given by Shane. Not rushed. Very knowledgeable.

Respuesta de GO Outdoors - Preston
Called in to pick up various bits for a ski trip and D of E trip for my boys. Got everything I needed and was served by Alfie at the till. Really helpful young lad and could actually talk confidently rather than grunt like most of the service interactions recently.

Respuesta de GO Outdoors - Preston
Went in wanting to take some walking boots back as they had split, and less than 12 months old.
Initially the lady behind the desk said it was wear and tear (without even looking at them or viewing my receipt). She called a supervisor over, where he wasn’t for doing anything about it and didn’t even read the email receipt properly. Then said I could have an exchange. Fairly off hand man (bald head and glasses), so didn’t offer great customer service.
It’s a large store, but not a vast selection of walking boots. The store manager (Mark / Marc), was really helpful…helped explain the type of boots and advised against buying a particular pair which didn’t suit my needs.
My overall experience would have been 1 star but for the Manager.

Respuesta de GO Outdoors - Preston
Fantastic selection, Amber was very helpful and friendly. Preston is a good location with ample parking.

Respuesta de GO Outdoors - Preston
Been to this store recently looking at leather hiking boots and wasn’t impressed with service from young assistants who kept disappearing.
Went again today-a busy Sunday-and was extremely impressed with young assistant this time called Olly. I explained what I wanted. His knowledge was exceptional giving me confidence back and offered to bring various boots. He wasn’t pushy at all. The ones I decided on were only in stock wrong size but I will be back to see Olly. Thank you

Respuesta de GO Outdoors - Preston
Tidy store.
Comprehensive range and lots of choice.
Got exactly what I wanted W/ proof top and matching bottoms. Gilet and waterproofing spray for canvas shoes.
Staff helpful and smart. Great attitudes towards customers.
Shout out for Olly and the tall slim girl with long black hair at the Preston Store.

Respuesta de GO Outdoors - Preston
Popped in to buy new clothes store had a great range to choose from success 😊. Amber served me with a very pleasant and warm personality. All round a good experience.

Respuesta de GO Outdoors - Preston
Popped into the store today to purchase a pair of hiking boots. I was served by Jack and I can honestly say I was astounded by the depth of his knowledge. He took a great deal of care to ensure I went away with exactly the right boots, the right socks and even showed me how to tie them to make sure my heel doesn’t slip out, and explain how I would know when it was time to apply some wax to my boots! I feel very confident in my investment today and I was extremely grateful for Jack’s attentiveness and help making this purchase. Thank you so much.

Respuesta de GO Outdoors - Preston
Was greeted by Calvin. Top lad great customer service. Will definitely be coming back!

Respuesta de GO Outdoors - Preston
Mark very knowledgeable and really helpful. Thanks

Respuesta de GO Outdoors - Preston
Ordered more oex camping goods on line using the click and collect. Products were made available really quickly. Alison served us and was very knowledgeable about the camping products. Thank you.

Respuesta de GO Outdoors - Preston
We found exactly what we needed and Amelie went above and beyond when we got to the checkout

Respuesta de GO Outdoors - Preston
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